Neom Organics London

@PropertyPassion Dreamy 😍

Oh @NeomOrganics what a treat ⭐️

@OggLynne SO sorry to hear this, it is not at all what we would expect. The best thing to do is contact our customer care team and they can take a look at this for you 🤍

@NeomOrganics why is there no mist coming out of my new wellness pod? It’s bubbling away and there is mist in the water tank but nothing coming out 🤷🏽‍♀️

@megs20x Hi Megs, we are so sorry this is the case and that you have still not received your order. Our customer care team and the best way to get this looked at and sorted asap, however feel free to drop us a Dm your details today and we can take a look at this for you x

@NeomOrganics I’m so disappointed at the level of service I have received. I placed an order as a gift which I have contacted you 3 times about each time I have been promised it would arrive the next day however it is still no where to be seen.

@rissylondon We are sorry to hear this! For any issues, please contact our customer care team and they can take a look at this for you x

@NeomOrganics help. Your mini diffuser has done this to my table! 😳

@TH_Muso @RoyalMail So sorry to hear your order has been delayed and not arrived with you! If this is after the relevant time frame, please contact our customer care team and they can look into this for you! x

@NeomOrganics Was expecting to have a parcel delivered today by @RoyalMail … Think you should start using alternative companies as they don’t like to deliver on time these days!! #whypayfordelivery

@recordernaomi Dreamy!

Belated birthday present to myself - hoping it’ll get me through the rest of the working day - running on not enough sleep at the moment🥴😴 @NeomOrganics

@W3lty Hi Helen, we're so sorry to hear this. This code should be working. Please do send us a DM with a screenshot of your basket and the error and we will help further. Thanks x

@NeomOrganics free oil code not working today?

@L1sa130466 So sorry you are having issues with your refund and have not yet heard back from our customer care team. Please drop us a Dm with your details and we can take a look at this for you x

@L1sa130466 Hi Lisa. We're so sorry to hear this. We ask that you reach out to our Customer Care Team via the link below, thank you so much x bit.ly/NEOMContactUs

@AlisonBisping Hi Alison, we have just got back to your Dm now sharing the discount code so hopefully you can take advantage of this soon! x

@NeomOrganics I signed up for your newsletter a week ago and haven't received the 15% off code. I messaged using your on line system a week ago telling you this and haven't heard anything. Frustrating as I am waiting to place my first order.

@_BeciFuller Hi Becki, so sorry to hear you are still waiting for your order and have not yet had a response from our team. Please drop us a Dm with your order details and we can take a look at this x

@NeomOrganics hi, I’m still waiting for an order and haven’t had any correspondence bar the confirmation. Delivery is meant to take 3-5 days but still nothing?! Can you help as your online chat function doesn’t work/ no one replies

@melaniedudley19 Hi Melanie, sorry to hear you are having issues with your Candle and still waiting for a response from our team. As soon as they can, our Customer Care team will get this looked at and resolved for you x

@NeomOrganics sent you an email as the wicks in my candle won’t relieve get. Did send pics. Love your candles so this was a disappointment. Didn’t want to make it public but no joy with email contact

@KarenDallas Hi Karen, sorry to hear you are still waiting for a response from our customer care team. As soon as they can, they will be back in touch to issue this refund and the payment will be back in your account within 2-4 working days x

@sonyabarlowuk @outreachmgmt Thanks so much for coming! 💛

Off to an event with @NeomOrganics and @outreachmgmt this morning #london #wellness #fitness

@siabhraofla1 We have received your Dm and will be back in touch today 💛

@Lava087 We have 100% natural Essential Oil Blends with all ingredients listed on the website for each fragrance 💛

@NeomOrganics Are your essential oil blends all 100% pure too?

@NeomOrganics are your candles fragrance oil and paraffin wax free? And any other toxin free?

@KirstyNQN Hi Kirsty, if you drop our customer care team an email with your details, they can pop some samples in the post for you to try 💛

@NeomOrganics I have sensitivities to shampoo and conditioner, are you able to send sachet samples so I can test before buying? I'm hoping to find a sulphate and silicone free shampoo to purchase, thanks

@andisheffer Lovely!

Spa day at home @NeomOrganics #selfcare #calm #positivevibes

@AliCM Hey! We recommend that you reach out to our Customer Care Team via the link here! Have a lovely day x bit.ly/3T8F1LG