Nordstrom

@RockyDashmama Thanks for reaching out. For security reasons, please delete personal order details and send us a dm. -Jess

@Nordstrom I ordered a dress but it came with a security tag. The dress is sold, so don’t wanna return it. But also don’t wanna drive 50miles to just get the tag removed. Any suggestions?

@echo55e We see that you've reached out to us via Instagram also. We'll continue our conversation there. Thanks! -NIA

@Nordstrom Hi  I have ordered a dress from Nordstrom on 28 February 2026 ; the order number 1028630518 ; when I track the order I found the order delayed ??  I need a refund because I don’t receive the order till now ,,

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@echo55e We’d be glad to look into this order with you. Could you please send us more details via DM? For your privacy, we recommend deleting any public posts that include your order number. Thank you! x.com/messages/compo… -NIA

@JeffGrace745845 We appreciate you sharing this feedback, Jeff. We have shared you concerns with the store. -Brandi

@Nordstrom I just email the store General Manager. I’m not trying to complain, I’m honestly just trying to help a company that I like a lot

@Nordstrom I have now been on hold with your operator at your San Diego, UTC store for over 13 minutes. This has happened several times this week. I’m just trying to ask one simple question.

@JeffGrace745845 Thank you for letting us know. We are happy to share this feedback with the store directly. -Brandi

@Nordstrom Dept picked up and quickly hung up. I called back and now I’m on hold again.

@GGhaeenzadeh Hi there! Thanks for reaching out. While we don’t currently have any active coupon promotions, we recommend keeping an eye on our website and signing up for emails to be the first to know about upcoming deals and exclusive offers. -Brandi

@nordstrom have any coupon codes promotions running? couponfollow.com/site/nordstrom… via @couponfollow

@karensalay We are so sorry to see this happened. Please send us a DM with your order details to better help. -Jess

@Nordstrom Stopped by the SF fillmore store and had an outdoor greeter. I want to return a pair of @rothys and was told they were a marketplace buy. I bought 4 pairs and 3 from Nordstrom and 1 from a marketplace. I was never askef if i was to buy from marketplace.

@GROCABX along internally. -Brandi 2/2

I will never purchase @fearofgod items from @Nordstrom again !!! They don’t include the #FearOfGod proper packaging (bags) as they should, you’re just not paying for the items you’re also paying for the packaging !!! That’s like buying a pair of Gucci’s without the box…

@GROCABX Hi there. We’re sorry this didn’t meet your expectations — we completely understand how important proper packaging is when purchasing premium items. While Fear of God packaging may vary depending on fulfillment, we appreciate you sharing this feedback and will be passing it 1/2

@EggleworldFacts Thank you for sharing these details, Lia. We are currently assisting you via direct message. -Brandi

@Nordstrom @nordstromrack Let me understand your “customer service” and “quality guarantee”…1. fail to remove long tack from anti-theft device, 2. mail expensive dress with said tack hidden inside, 3. Results in TWO LARGE SCRATCHES, 4. Not your problem?!? Are you kidding me?!

@Christo1776 Thanks for your patience. We know the recent outages and login issues have been frustrating, we are sorry for the trouble. For help with your account, please contact our Credit Team directly at 1.800.964.1800 -Sandy

@Nordstrom The call centers have been down for two days. The online merger with TD Bank made it impossible to sign into accounts. Nora the AI bot transfers all calls to Nordstrom.com even if it’s for card services.

@nickhedg Hi Nick, we are sorry to hear this happened. Please send us a DM with your order details to further help -Sandy

@Nordstrom you messed up my shoe order. You sent these, I ordered the ones with black @sorelfootwear letters...

@LaurenAniess Sorry to hear this, Lauren. Please feel free to send us more details about your order via DM, and we’d be happy to look into this for you. Our apologies again! x.com/messages/compo… -NIA

@analydiamonaco Thanks for letting us know. We received your DM and responded to you there. -Karina

@Nordstrom Hi! Responded by DM

Hi @Nordstrom I ordered and received a jacket on Monday that went on sale today :( can you price match?

@caltraveler Hello, thank you for bringing this to our attention, as it is never our intention to disappoint our customers. We will be sure to share this feedback with our team. -Sandy

@Nordstrom I love picking up. Lunch at the Ebar, but was SO disappointed on my visit today that all of your options—besides grilled cheese, Caesar salad, & avocado toast—had chicken. You usually have at least one vegetarian item but all of the pasta dishes now have chicken! ☹️

@jeniferhaley14 We’re very sorry to hear this, and we appreciate you bringing it to our attention. Please send us a DM with more details about your experience at our Brea location so we can look into this and share your feedback with the appropriate team. -Brandi

@Nordstrom very disappointing and frankly surprising experience I had at your Brea, California location yesterday.

@KristaH501 Hi there! Thanks for reaching out. While we don’t currently have any active coupon promotions, we recommend keeping an eye on our website and signing up for emails to be the first to know about upcoming deals and exclusive offers. -Brandi

Hey @nordstrom searching for a coupon code - do you have any? couponfollow.com/site/nordstrom… via @couponfollow