Phonak - Life is On

Dear Phonak Community, We're closing this X account. A huge thank you for your support! Don't miss our latest innovations and news - find us on LinkedIn, Facebook and Instagram. See you there! 👉 instagram.com/phonak 👉 facebook.com/phonak 👉 linkedin.com/company/phonak

@outdooradvscot Hi there, the Phonak X-profile is no longer active. Please submit your request for support to our product support team directly ow.ly/WOyk50QbTe7 and someone will be in touch.

@phonak both NHS supplied aids refuse to connect to bluetooth together after repeated pairing attempts. Either poor connectivity electronics or weak bluetooth signal. What a frustrating waste of time.

@timobruhasleft Hi there, the Phonak X-profile is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

Hi @phonak, I recently bought some Audeo 1 hearing aids. The ear pieces and for the charging box lights arrangement appears to be different from that shown in the manuals. Why? Not very helpful.

@Thumpers69 Hi there, the Phonak X-profile is no longer active. Please submit your request for support to our product support team directly ow.ly/HT2L50LnKJj and someone will be in touch.

@phonak Can you do a app update to include battery life with hearing aides that use a physical battery?

@rodionromani Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/7LC350MpkC0 and someone will be in touch.

@crustilye Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

I have a complaint @phonak My hearing aids have a wonderful feature of noise cancelling..so..ive been busy at the range..aids set to cancel out the worst of the firing..i get a phone call.. brilliant..hang up.. instantly goes back to automatic..if i wasn't deaf before i am now

@martcol02 Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak a battery level indicator in the app would be great.

@IreneLexado Hola, la página de Twitter de Phonak ya no está activa. Envíe su solicitud de soporte directamente a nuestro equipo de soporte de productos ow.ly/knPw50QbTcl y nos pondremos en contacto con usted. (Traducido con Google Translate)

Los moldes de la empresa phonak, son unos estafadores. Los moldes no coinciden con tu medida y no admite reparación o devolución. Surrealista. ¿Quién me garantiza que no los hicieron mal aposta? @phonak

@droomoo Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak please do a firmware update so that infinio hearing aids can have a separate programme profile for bluetooth streaming and tv streamer so we can have separate ambient sound levels.

@PaulGrove8 Hallo, de Phonak Twitter-pagina is niet langer actief. Dien uw verzoek voor ondersteuning rechtstreeks in bij ons productondersteuningsteam ow.ly/knPw50QbTcl en iemand zal contact met u opnemen. (Vertaald met Google Translate)

@phonak de batterij van het bewaardoosje stelt niets voor, al na 1 dag leeg. Gewoon waardeloos.

@andycloquet Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch

@smorrishome260 Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak is there an iwatch app companion to iPhone app myPhonak version 6.8.0.1760? Thanks.

@TimeMunk Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak Your myPhonak app is absolutely rubbish. Every time I move away from my phone or something it removes my custom program for work. Why?

@mcb1tx Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak I don’t understand why my iPad will connect with my Audeo L90s but the app doesn’t recognize each one. I can stream from my iPad but the app won’t pair unless I open and close them. Why do I have to do this when my iPad is paired?

@pobice Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak Can you please make it so that your app can control more features directly. Eg 1) Appears to be no way of telling which streaming profile you're in 2) Can't control soft noise reduction on streaming profile 3) Why can't I get a copy of all the hearing aid settings on it?

@DuggTeebs Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@sieler Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl and someone will be in touch.

@phonak Support info 90% useless if app can talk to one HA, eh? Can you hear me? If you can talk to one, YOU KNOW BLUETOOTH IS ENABLED, AND NOT IN FLIGHT MODE, AND NOT PERMISSIONS PROBLEM!!!!!

@ariza_kaptan Hi there, the Phonak Twitter page is no longer active. Please submit your request for support to our product support team directly ow.ly/knPw50QbTcl or connect with your hearing care provider.

@phonak Dear Phonak, we purchased your product in Istanbul, Turkey but cannot find any support point now. Your partner closed the shop and other seller want money for free service you promised. How can we get support? Regards @gul_onen

@ShaikhSams36707 Hi there, we regret the inconvenience you’ve experienced. Please contact our product support team directly by completing this form ow.ly/knPw50QbTcl and someone will be in touch.

@phonak I have contacted my hearing care provider but the deny for repair

@phonak -my Phonak Hearing aid Model # Nida Q 30UP Hearing aid not working since Apri 2024 Kindly do the needful

@KINGPACALYPSE Hi there, thanks for reaching out to us. Our product support team can provide the best assistance. You can reach out to them directly by completing this form ow.ly/knPw50QbTcl and someone will be in touch.

@phonak hello I need help with my phonak blue tooth??