Poshmark Support

Stay safe, Poshers! 🚨 If someone asks you to click a link to “verify payment,” it’s likely a scam. Poshmark will NEVER: Ask for account/financial info Request gift cards Call to confirm account changes Always check the URL is poshmark.com. Report suspicious activity!

@Kay_Elle_28 Hi there, please go ahead and send us a DM! Thanks.

@Poshmarkapp Can I dm @PoshmarkSupport instead? I can’t send your account a message

@Poshmarkapp is there a way to set the smart sell to send an offer after a specific amount of time? It’s sending so quickly (sometimes less than a minute after a like). Users don’t even get the chance to offer or buy on their own first

@Ruchy_G Sorry to hear about this problem. Please follow up with our team via DM and we'll be happy to look into this further.

@PoshmarkSupport Hi. I keep emailing Poshmark support about a technical issue I have on the app which needs urgent attention and the response is incredibly slow. It has yet to be resolved. I hope you can help and guide me further. Thank you!

@andreakbelen Hi Andrea, can you please send us a DM with more info? Thanks.

@PoshmarkSupport @Poshmarkapp No one is responding it’s been a week please help me Order 6990b7e20d155ff00ceeff86 photo zipper is misaligned and jagged. It does not sit flat and is stuck listing described as “excellent condition.”A non-functioning exterior zipper ruins bag

@TheUniqueBuyNYC Hi @TheUniqueBuyNYC Please feel free to reach out to our team via DM and we'll be happy to look into this for you. Thanks.

@Poshmarkapp @PoshmarkSupport your customer service is beyond AWFUL!! Why is it I have to wait DAYS for a response via email? I need immediate assistance with a sale that went to Posh HQ & was forwarded by them to the buyer for which she has failed to retrieve this from the P.O

@satahfrench12 Hi Sarah, can you send us a DM with your order number? Thanks!

@Poshmarkapp I have a missing package for my purchase. App says delivered but I don’t have it. I reached out immediately for help last Wednesday the 18th, and have not heard a word!! No replies back. Please help me, this is not great. My money and package are gone :(

@SKirsh51958 Hi Sarah, can you send us more info about this via DM? Thanks!

@Poshmarkapp @PoshmarkSupport I have emailed SEVERAL times about a missing order and have NOT heard back. Please assist. My email is Sarahkirsh624@gmail.com

@surferphish74 Hi there, can you send us a DM? Thanks.

From vintage gems to handmade & one-of-a-kind styles, there's something for everyone on your list on Poshmark. 🎁 Explore the full Poshmark Holiday Gift Guide: poshmark.visitlink.me/QI8lt6

@03jayhawks Hi there, sorry to hear about this issue. Please feel free to DM our team and we'll be happy to look into this for you.

@Poshmarkapp @PoshmarkSupport i have requested my account be reinstated, but there is no option. please help me, i've sent numerous requests to support and they will not respond to me at ALL.

@JustinKeown81 Hi there, sorry to hear about this issue. Please feel free to DM our team and we'll be happy to look into this for you.

@PoshmarkSupport my order 69858dd62061e4a5d5ac823c was supposed to arrive 1.5 weeks ago and it has been sitting in Seattle for a week with no movement. Please help me resolve this issue. Thank you so much!

@BacalBelinda Poshmark does not offer whatsapp or phone support at this time. Please feel free to follow up with our team via DM team back if you have any further questions.

@adambrooks Sorry to hear about this issue! Please feel free to DM our team and we'll be happy to look into this for you. Thanks.

@PoshmarkSupport Your site is down. { "error": { "error_type": "ForbiddenError", "user_message": "Oops! Unable to process request. Please try again later.", "error_code": "2052" } }

@TanyaLV2 Hi there, sorry to heat about this problem at this time please feel free to DM our team and we'll be happy to look into this for you. Thanks.

@PoshmarkSupport hello trying to get help. Have sent several email requests thru app. Thanks

@michaelvo23 Hi Michael, sorry to hear about this issue. Please feel free to follow up with our team Via DM and we'll be happy to look into this for you.

@PoshmarkSupport Please help!! I made a purchase almost a month ago, and haven't recieved. Support is being completely unresponsive!! Ive sent email after email, and no one is getting back to me

@CP711711 Hi there, sorry to hear about this issue. Please feel free to DM our team and we'll be happy to look into this for you. Thanks.

@PoshmarkSupport I have been trying to get a refund on a bag which was advertised as leather but it is not. I learned this after the 3-day window but I don’t believe I should be held to account for false advertising.

@gika_0321 Hi Angelica, sorry to hear about this issue. At this time feel free to follow up with our team via DM and we'll be happy to look into this for you. Thanks.

@PoshmarkSupport Hi, I’ve been trying to escalate a case for a month now and nobody answers. I don’t know what else to do, please help me right away. Order 6957004fa52d5d82cb60d681

@Denise299031566 Hi Denise, sorry to hear about this issue. Please feel free to follow up with our team via DM and we'll be happy to look into this for you.

@PoshmarkSupport  I returned the item I purchased and I tracked the order to see if it was delivered back to the seller, but the tracking information shows that the item was returned to the sender on January 8th. Order number 694363870430df038557a385

@s_g_ames Hi Scott, please send us a DM with your order number. Thanks!

@PoshmarkSupport can a team member DM me? Trying to follow up on an order and system won't allow account registration

@nomocryin Hi Jessie, can you send over a DM with your username? Thanks.

@Poshmarkapp hi I’ve been trying to reach out to your team for help but they haven’t gotten back. Hopefully you can help

@worldlove12345 Please feel free to DM our team so that we can look into this further. Thanks.

@PoshmarkSupport hello. I tweeted you awhile ago about my account. No response as of yet

@jayglam7marvels Hey Joanne, we're sorry to hear this. Please send our support team an email at support@poshmark.com, and they'll be able to help you out. Thanks.

So I normally have Posher VA and I was wondering why my closet was not being shared and I finally realized that the change happened sharing and other poshers sharing my closet really helped me with visibility and sales and now well it’s non existent so I guess promoted closet ?