Quickline

10.5K posts

Quickline

Quickline

@QuicklineUK

Broadband built for you ⚡

Yorkshire & Lincolnshire Katılım Eylül 2010
2.5K Takip Edilen3K Takipçiler
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Quickline
Quickline@QuicklineUK·
1/3 We're delighted to announce that we've secured another two #ProjectGigabit contracts to deliver major broadband upgrades across rural Yorkshire and Lincolnshire communities. @SciTechgovuk
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Quickline
Quickline@QuicklineUK·
@jimphart Sorry about this Jim, could you drop us a DM with your details so we can look further into this? Thanks, Team Q 💜
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Jim Hart
Jim Hart@jimphart·
@QuicklineUK hi, might internet has gone off but your service status page says no known issues, can you help please?
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Quickline
Quickline@QuicklineUK·
@kayleigh_hough Hi Kayleigh, let's look into this for you. Could you please drop us your details via DM so a member of our team can investigate for you? Thanks, Team Q 💜
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K@kayleigh_hough·
@QuicklineUK hi quickline, I am meant to have an engineer visit tomorrow to connect my internet at my new property. I have not received any correspondence about this, slightly concerned the agent I arranged this with did not process the order correctly. Please help!
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Quickline
Quickline@QuicklineUK·
@cowenc Sorry about this, Chris. Can you drop us a message with your details so we can look into this for you? Thanks, Team Q 💜
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Chris
Chris@cowenc·
@QuicklineUK I have had 50% uptime over the last 24hrs. I have raised numerous email support tickets but no adequate response except to say there will be no compensation. How can you expect people to pay for service you're not providing
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Quickline
Quickline@QuicklineUK·
@StevenJonMiller Hi Steve, sorry about this. Could you DM us your details so we can look into this further? Thanks, Team Q 💜
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Steve Miller
Steve Miller@StevenJonMiller·
@QuicklineUK Very concerned as waited in all day yesterday for the installation to be processed. Never even turned up. Never called. Very worrying.
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Quickline
Quickline@QuicklineUK·
@harrythemukste1 We like seeing our customers have nice things. Nice one, Paul 💜
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Paul
Paul@harrythemukste1·
I live out in the country, fair play to @QuicklineUK for putting FTTP in our village, I have gone from 2mb/sec to 56mb/sec to this 👍 I went went for the 1Gb option, there is also a 2.6gb option, I don't need it but I like nice things.
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Quickline
Quickline@QuicklineUK·
@harajukulandon Hi Chantelle,  Thank you for your message. If you are experiencing connection issues please contact our technical support team on 01482247365 (Option 1).  Kind Regards  Team Q
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Chantelle Brown
Chantelle Brown@harajukulandon·
@QuicklineUK wtaf is with your dang Internet service of late (if you can call It that?) it goes down more than a prostitute on a very busy night. Even when it connects it's so laggy in the past month I've aged 1000 years waiting to watch even just a 5 minute video ffs 🙄😑
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Quickline
Quickline@QuicklineUK·
@RomeoXrayBravo Hello, We have reports of multiple outages today since midnight, we are actively working on the issue to restore the services in all effected areas, if you have any further questions please call us on 01482 247365 (Option 1) for technical support. Kind Regards, Team Q
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1618cc™/3@RomeoXrayBravo·
But according to @QuicklineUK , there's no issues. Ours is down too.
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Quickline
Quickline@QuicklineUK·
@tehreedy Hi Sam, sorry for the confusion. The email was part of our rollout updates and sometimes there’s a delay between build progress and the website status updating. Please DM us your address and postcode and we’ll check the latest status for your area. Thanks, Team Q
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Sam Reed
Sam Reed@tehreedy·
@QuicklineUK So you send me this email over a month ago… and yet your website still says “We're planning to come to your area.” - why send misleading emails? Suspect you’ve not even done the network build (no ducting etc)
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Quickline
Quickline@QuicklineUK·
@Ispaulasleep Dear Paul, we are so sorry to hear this. Please call our technical team on 01482 247365 option 1 and they will investigate further. Thanks, Team Q
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Paul
Paul@Ispaulasleep·
@QuicklineUK any update on when the Internet will be back for YO8 customers? The online status says its back, but it's still not working.
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Quickline
Quickline@QuicklineUK·
@vintersjj Dear Josh, we are sorry to hear this. Please call our technical support team on 01482 247365 option 1. Thanks, Team Q
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Quickline
Quickline@QuicklineUK·
@yorkshiresno1 Dear Tom, we are really sorry to hear this. Please call us on  01482 247365 option 3 so we can investigate your concerns further. Thanks, Team Q
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Tom Ian
Tom Ian@yorkshiresno1·
Do any other #broadband providers supply broadband to caravans in mablethorpe @QuicklineUK are the worst company I have ever dealt with
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Quickline
Quickline@QuicklineUK·
@Adam_of_Filey Hello, We have reports of a brief outage in your area recently. We now have reports the issue has been resolved, would you kindly reboot your router and if this does not get you back online please call out technical support team on 01482 247365 Option 3. Kind Regards, Team Q
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Quickline
Quickline@QuicklineUK·
@LewisMcneelance Hi Lewis, We’re actively working on your connection and are very sorry for the delay. We appreciate your patience and hope to have you online soon.
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Lewis Mcneelance
Lewis Mcneelance@LewisMcneelance·
@QuicklineUK - All I want for Christmas is a connection. What are the chances? Nearly 9 months of misery now. I hope no one else has to go through this.
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Lewis Mcneelance
Lewis Mcneelance@LewisMcneelance·
@QuicklineUK #notsoquickline 27 March i signed up to your speedy service - near 5 months later and still no connection. Latest excuse - van broke down. Maybe tomorrow will be the day!
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Quickline
Quickline@QuicklineUK·
@DIO86208039 Thanks for your feedback. We’re sorry to hear about your experience – providing high quality service and customer service is our focus. If you’re still experiencing any issues, we’d really like to look into this for you. Contact us on 01482 247365 (option 1). Thanks, Team Q.
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DIO
DIO@DIO86208039·
@QuicklineUK Nearly 15 hours without broadband in YO25 4ST area. Not good enough quickline! Get full fibre broadband they said it'll be double the speeds of your part-fibre Vodafone broadband. I chose the 200mbps package, meant to be 3.5 times faster. Nope.
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Quickline@QuicklineUK·
@cyclocrosschris Dear Chris, we are really sorry to hear this. Please call our technical team on 01482 247365 option 1. Thanks, Team Q
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Chris Taylor
Chris Taylor@cyclocrosschris·
@QuicklineUK HD3 post code no Internet again! When will it be working pls, we work from home and need to get online.
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Quickline
Quickline@QuicklineUK·
@MaxB73442504 Dear Max, the rewards may take up to 120 days to be received if the referral process has been followed correctly. Please DM us with your address and postcode to allow us to investigate this. Thanks, Team Q
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Max B
Max B@MaxB73442504·
@QuicklineUK me and my neighbour are still waiting for our £50 commissions. This company are fobbing us off!!!! Don’t sign up!!!!
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