Ram Trucks

This isn’t a reboot. It’s a 777 hp resurrection. Introducing the new Ram 1500 SRT® TRX. LFG!!! 🦖🔥😈 youtu.be/GR6_fm-vbIc

@SolezSnipe Great, we will follow up with you shortly! ^DM

@RamTrucks Sent DM

@RamTrucks waiting 3+ weeks for a bumper for my 26' RHO. The date keeps sliding, trucks been sitting at dealership. Why can't we get the parts? What's the point of buying a truck and not able to make repairs when needed?

@pressboxhazmatt Do you have a customer care case number handy? If so, please send a private message our way so we can review. Hoping to be of some assistance! ^HC

@RamTrucks I have no other option but to come to social media. I’ve called. I was just informed that the part for my Ram 1500 won’t be available for another 45 Days. Its been in the shop for a month. I’m desperate for help. I’ve called Ram, Chrysler Capital etc Help please

@tuohysusan We regret to hear of this Please DM us with additional information related to what you're facing. We'd iike to loo into this deeper where able. ^CT

@RamTrucks Still no call from stellantis. Poor poor service and the same excuses every time we call. Who can go for 5 weeks without a vehicle!

@RamTrucks @Stellantis My 2020 Ram has been off the road for over a month waiting for a part. Case #96821448. Multiple promised callbacks never happened, including a supervisor request. Extremely disappointed. Please contact me to resolve this.

@BoostIt05 We would like to look into this matter a bit further! If interested in starting a conversation, then please send a private message our way with your vehicle's mileage. Thank you! ^HC

I love my @RamTrucks but their body material is trash. My truck’s 6-7 years old & the wheel well body metal is already rusting & some of the paint chipped off. Just garbage & unacceptable for something that’s only 6-7 years old. An issue Ram has ignored for a long time

@DavidFeketeHun Hello David! If you would like to discuss your part concerns further, then we encourage you to send a private message our way with your vehicle's mileage to start a conversation. ^HC

@RamTrucks Is it with parts that breaks down like the ABS module and have to wait bloody months to get a new one for $525 which RAM should give for free since you brought it from a manufacture in Mexico that known for making bad parts.

This isn’t a reboot. It’s a 777 hp resurrection. Introducing the new Ram 1500 SRT® TRX. LFG!!! 🦖🔥😈 youtu.be/GR6_fm-vbIc

@shelby8098 Hi Michelle. We'd like to take a look into this. Please DM us with your VON and VIN. Thanks! ^CT

I ordered a 2026 Ram in March. The truck is fully built sitting at Sterling Heights indefinitely waiting on a spray-in bedliner no ETA. My dealer #ExtremeDodge has gone above and beyond to get my truck yet given no resolution offered @RamTrucks @StellantisNA can someone help?

@tuohysusan We do see that you have an active case. Your request has been relayed. Please follow up with us directly for any further support. Thank you! ^CT

@RamTrucks Case#96821448

@azexplorer44 Hello! Our team has since responded to your private message. ^HC

@Johnny_Recruits @RamTrucks @UconnectCares @Stellantis Well, it’s been nearly 24 hours since I’ve messaged them and still haven’t gotten a response.

Hey @RamTrucks @UconnectCares @Stellantis I bought a new 2026 Ram Rebel with Phone Digital Key capability, but the feature isn’t available. I’ve owned the truck for over a week and can’t get answers. How is this being advertised and sold if it can’t be activated? Anyone else?

@robertproehl We are sorry to hear this. Are you following us by any chance? You may have to follow us before being able to message us. Please let us know if you run into any other errors. ^GC

@RamTrucks Hello, it's not allowing me to send a direct message to you. It says you are "unencrypted"

@RamTrucks Hi, my piece of shit 1500s check engine light came on for the 34 time. Zoom in and look at my milage as well.

@azexplorer44 Hello! We would like to look into this matter for you. Please share your VIN with us via private message to get started. ^HC

@robertproehl Hi Robert. We are sorry to hear that this has been your experience. Our team would like to look into this matter further. Please direct message us with more details, so we can best assist you. Thank you. ^GC

@RamTrucks Hi again, this piece of shit light just came on again in this piece of shit truck.

@Jenny8531558988 If you would like to discuss this further, then we're here to listen! Please send a private message with your VIN and mileage so we can look into this and help. ^HC

@RamTrucks @StellantisNA 2026 Ram 3500 with 3,200 miles- transmission went out. You won’t pay for the full cost of a rental or the tow? It’s a brand new truck!! Your customer service said there is nothing they can do

@TrekfanNJ Allow our team the opportunity to look into this. Please send a private message our way with the model year of your vehicle to get started. ^HC

@RamTrucks I purchased a brand new vehicle, has less than 6,000 miles on it and the driver side floor mat is just coming apart with a giant hole in it and getting bigger. Is this covered under warranty?

@tdgscholtz Hello! Thank you for tagging us and bringing this to our attention. We would be more than happy to assist you with your part order. Please send us a direct message with the last eight characters of the VIN. ^YA

@RamTrucks '26 1500 bought 4/17 - 700 miles, bad etorque, at the dealership for TWO WEEKS with NO ESTIMATED REPAIR date, part on INDEFINITE backorder, but you're still building new ones. There's a part out there. We've contacted EVERYONE w/no assistance at all. FIX OUR TRUCK!

@hunterlittleguy Thank you, please send us a DM to connect with our customer care team. ^YA

@RamTrucks 3781.1

@hunterlittleguy Hello, please send us a direct message with the last eight characters of the VIN and mileage. ^YA

@RichardDav5j5 @RamTrucks

All-season confidence meets legendary power. LFG.

@CamoCat17 Hello, please send us a direct message with the last eight characters of the VIN and mileage. ^YA

@hunterlittleguy @RamTrucks WTF

@RamTrucks why outta the blue would my junk limited longhorn do this

@TXCobrak We would like to take the opportunity to see where assistance can be given. Please DM us with more information and we can go from there. ^CT

@RamTrucks 49 week wait for recall fix in Austin TX for my 2026 1500! Unacceptable and should be grounds for class action. Fix your processes before you roll out new. 🤬