realme India Support

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realme India Support

realme India Support

@realmecareIN

Born for young users, committed to exceeding expectations. Dream up a dream, make it a reality. Let’s Make it real.

India Katılım Mayıs 2018
5 Takip Edilen228.6K Takipçiler
realme India Support
realme India Support@realmecareIN·
@maahi_siraj Hi Siraj, thanks for reaching out to us. We’re sorry for any trouble this may have caused. Please share the contact number so we can assist you better via DM. realme.in/12
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realme India Support
realme India Support@realmecareIN·
@udipttasaha Hi Udiptta, thanks for reaching out to us. Please share the IMEI number (dial *#06#) of your device. To know the software version of your device, please dial *#1234# on the dial pad. Kindly share details via DM so we can assist you better. realme.in/12
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Udiptta Saha
Udiptta Saha@udipttasaha·
Hi @realme, I am using the realme P3 Lite 5G smartphone but I haven't received any software updates yet. Could you please check this issue and let me know when the update will be available for my device? Thank you. @realmecareIN
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realme India Support
realme India Support@realmecareIN·
@detectivedude01 Dear Customer, we understand your concern. Kindly share your contact number, complaint/repair reference number, and device invoice via DM so we can review the case and assist you with a proper resolution. realme.in/12
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Detective Dude
Detective Dude@detectivedude01·
@realmeIndia Atul Patel is always assigned as the technician, but he never comes to my location and always cancels my case without even checking the washing machine. I never receive a call from him and only get missed calls. I am getting frustrated and will file a case in consumer court.
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realme India Support
realme India Support@realmecareIN·
@kingshaikking Hi Sohail, that’s concerning to hear. Please connect with us via DM and share your contact number, invoice, and a brief description of the issue so we can assist you further. realme.in/12
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realme India Support
realme India Support@realmecareIN·
@Ravneetluvu Hi Ravneet, we sincerely apologize for the delay and understand that this is taking longer than expected. Please be assured that your concern is being prioritized, and we are working to resolve it at the earliest.
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realme India Support
realme India Support@realmecareIN·
@agniweshkumar Hi Agniwesh, as discussed in our recent call, your concern has been escalated to the escalation team for priority review. We kindly request your patience while it’s getting investigated. We appreciate your cooperation and will update you once we receive any information from team.
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realme India Support
realme India Support@realmecareIN·
@agniweshkumar Hi Agniwesh, sorry to hear about your unpleasant experience. We would like to look into this and help resolve the issue at the earliest. Please be patient, as we are arranging a callback on your contact number to assist you better. Thank you for your understanding.
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realme India Support
realme India Support@realmecareIN·
@go_ur_av_69 Hi Gourav, thank you for reaching out to us. We're happy to hear that. It was a pleasure assisting you. Further, if you need any assistance in the future, feel free to reach out to us. Thanks!
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Gourav
Gourav@go_ur_av_69·
Hi realme India Team, Thank you for your prompt response and support 🙌. Really appreciate the consistent and patient help. Made a tough situation much easier. Grateful, Kartik! @realmeIndia @realmecareIN @realmeglobal
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realme India Support
realme India Support@realmecareIN·
@samraj9866 Hi Samraj, we apologize for the unpleasant experience. Kindly connect with us via DM and share your issue along with your contact number so that we can assist you further. realme.in/12
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samraj
samraj@samraj9866·
@realmeIndia Very disappointed with your service. Instead of helping, realme team simply blocks customers when we ask for support. This is unacceptable behavior. No proper support and misleading service. #realme #CustomerService @realmecareIN
samraj tweet media
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realme India Support
realme India Support@realmecareIN·
@Rohitsharma2059 Hi Rohit, we understand your concern. We request you kindly refer to your DM as we have shared the complete information over there for better understanding. Thanks!
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realme India Support
realme India Support@realmecareIN·
@iaent Dear Customer, sorry to hear about this. Your safety is our top priority. Kindly share your device invoice and contact number via DM, so we can connect with you and assist further. Be assured, we will look into this and do everything possible to help you. realme.in/12
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iaent
iaent@iaent·
I have been using @realmeIndia buds for years. But ever since I bought buds 3. I get Static shock from every part of it, even in ears while listening. Any solutions @realmecareIN
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realme India Support
realme India Support@realmecareIN·
@bhan_bodh Dear Customer, apologize for the unpleasant experience. Please share a screenshot of your device's battery usage by app (Settings > Battery > Battery usage by apps), along with the software version by dialing *#1234# via dm. realme.in/12.
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G1SHU
G1SHU@bhan_bodh·
hey @realmecareIN after the recent update patch, my gt7 is not giving the battery backup as it used to give earlier and is also having heating issues.
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realme India Support
realme India Support@realmecareIN·
@IoTa241102 Hi Harsh, thank you for contacting us. Kindly refer to the DM, as we have shared the solution there. Thank you for your cooperation.
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Io Ta
Io Ta@IoTa241102·
Bhai @realmecareIN need your help to buy charging cable. You asked me to message , I did still no response. If it takes time then it's fine but please reply .
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realme India Support
realme India Support@realmecareIN·
@the__niks Dear Customer, sorry to hear about the issue. We are here to assist you & will do everything possible to resolve it. We request you to kindly visit the service center to get this fixed. Please also refer to your DM, as we have shared detailed information regarding your concern.
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Niks
Niks@the__niks·
Dear @realmeIndia @realmecareIN my Realme GT Neo 3T suddenly developed a green line on the display with no drop or damage. This is a known AMOLED hardware issue in many Realme devices. It's been 2+ year any chance of free/partial screen replacement? #GreenLineIssue
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realme India Support
realme India Support@realmecareIN·
@Ram1024775 Thanks for noticing! We’re committed to bringing powerful experiences at the right price, glad the P4x is hitting the mark for you 😄💛
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Ram
Ram@Ram1024775·
@realmeIndia Industry me aaj kal saare phone itne expensive aa rahe h still P4x under 20K me mil raha h wow 😍
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