redBus

@4c27947ca132401 Hey Anand, thanks for reaching out. We regret to hear about the inconvenience and want to assist you promptly. Could you please DM your registered contact number or ticket number with us so we can investigate further? ^Jigme twitter.com/messages/compo…

Redbus ,you didn't verify there bus and driver, I booked the bus from Jaipur to khatushyam ji ,I was waiting almost 2 hours but nobody came to the boarding point , phone number was switched off .Now the same incident happened once again on the same day @redBus_in @Rajesh_Magow

@sweettravel0088 Hello there, thanks for reaching out. We understand your concern and want to assist you. Kindly allow us some time as our team is delving into the details and one of our team members will personally connect with you for assistance. ^Jigme

@redBus_in My bus didn’t show up. RedBus has registered my query, Reference Number: 32753604 However, I cannot see details on app. The team sent me to answer their questions from app, but all I can see in the app is “Case Details not found”. How can I handle the situation?

@lenrox Hey there, thanks for reaching out. We regret to hear about the inconvenience and want to assist you promptly. Could you please DM your registered contact number or ticket number with us so we can investigate further? ^Jigme twitter.com/messages/compo…

@redBus_in How do we cancel a ticket?? Trying since morning. Cannot sign in with email. Phone number not validated. Ibhave the eticket. Your customer care number jas NO OPTION TO SPEAK TO HUMAN. What shit show are you running??? @JaagoRe @JaagoGrahak

@ABHILASHAMdkju Hello there, we understand your concern and want to assist you. Our team is on it and will connect with you shortly for assistance. ^Jigme

@redBus_in Amount:₹950 ,kripya mere pasie jaldi dene ka kast kare.

@redBus_in @redBusCareUrgent! Kal raat ticket book karte waqt paise kat gaye par ticket nahi mili. Bank ne confirm kiya hai ki paisa redBus ko credit ho gaya hai lekin aapka system mana kar raha hai.Transaction Details:Mobile: 6232403325]UTR Number: [798134064753]Date: 20/05/2026

@suthan_ari4897 review the complaint status and assist you further on priority. ^Pooja (2/2) twitter.com/messages/compo…

@redBus_in worst ever service. I wasn't allowed to board the bus , I didn't even got my refund. My complaint for closed automatically without even consulting with me

@suthan_ari4897 Hi charlie, we sincerely regret the inconvenience caused and understand your disappointment regarding the boarding issue and refund concern. This is certainly not the experience we aim to provide. Kindly share your booking ID and registered contact details via DM so we can (1/2)

@Aspirant651931 so we can review the concern with the concerned bus operator and assist you further regarding the refund request. ^Pooja (2/2) twitter.com/messages/compo…

@redBus_in we have booked bus from ur website .Laxmi holidays..the bus timings was to reach Delhi at 6.30 pm but still its stuck near Karnal....we are waiting outside in heat as bus is down...conductor nd driver are telling us to go on other mode of transport.DD02E9200..refund ?

@Aspirant651931 Hi, we sincerely regret the inconvenience caused due to the bus breakdown and the delay during your journey. We understand how difficult it must be to wait in such conditions and arrange alternate travel. Kindly share your booking ID and registered contact details via DM (1/2)

@RajanMalik13 Hi Rajan, we deeply regret any issues you've faced during this process. Please check the email we’ve sent for more details and reply if you need further assistance. We’ll be happy to help. Have a great day! ^Pooja

@prakashsangam I have checked the Booking for women option and because of some serious reasons I have booked the lower seat than why it got changed without informing me. And change to Upper Birth with which we have problem. I am gonna post this on LinkedIn as well. Worst AI customer support.

No human customer support. @redBus_in When I booked the ticket I booked for L2 and I also got the tickets but on the day of journey seat got changed to UA why? It’s the women’s safety you guys guarantee PNR: 2633446

@sangole_aditya Hi Aditya, we deeply regret any issues you've faced during this process. Please check the email we’ve sent for more details and reply if you need further assistance. We’ll be happy to help. Have a great day! ^Pooja

Booked Mumbai–Nagpur bus via @redBus_in & @holidays_laxmi. Bus delayed from 8:25 PM to ~10 PM with no tracking/support. Reached Nagpur ~11:30 AM instead of 8 AM. Neither operator nor platform is taking responsibility. Poor service & no accountability @jagograhakjago @consaff

@Ashutos25453151 Thank you for your understanding throughout this process. The refund has been initiated, and detailed information has been shared over email for your reference. Please don’t hesitate to get in touch if you need any additional assistance. ^Jigme

@redBus_in @jagograhakjago 1. LOST ₹5500 to prevent FUTURE OCCURRENCES 2. POOR ASSISTANCE 3. @IntrCity did NOT call & LEFT me stranded 4. @redBus_in FAILED to provide evidence of a call log & app showed faulty live location 5. No reply to my mail 6. CASE CLOSED WITHOUT REFUND

@ckomagan Hi, we regret to hear this and would like to look into this matter for you. We request you to kindly share your contact details via DM, and our team will get in touch with you as soon as possible. ^Akshata twitter.com/messages/compo…

@redBus_in your payment page is not working

@IamPurban That's certainly not the experience we want you to have. We request you to kindly share your ticket details via DM and our team will get in touch with you as soon as possible. ^Akshata twitter.com/messages/compo…

@redBus_in Today morning I booked a ticket for a AC bus from Bhubaneswar to Kolkata scheduled time was 11.20am. I tried calling the operator they clearly told it is not there bus and they don't have any buses at that time. This is cheating so I want my money full refund.

@Wadhwanii1001 We appreciate your patience during the resolution. The refund has been successfully processed, and all necessary details have been shared via email. We’re happy to assist further if needed. ^Jigme

@nuegoindia @redBus_in

@nuegoindia @redBus_in Most pathetic service by both of you I am in delhi sarai kale khan boarding point since 30 mins my bus is showing 2 hours delayed on redbus app i am in 44*c heatwave NO REFUNDS NO NOTHING!!! ALL HAIL YOUR DUMB SERVICES!!!

@nazimchaudhary7 Hello there, thanks for reaching out. We truly regret the inconvenience caused. Bus cancellations are certainly unforeseen situations and redBus has limitations in such matters. Kindly allow us osme time and one of our team members will personally connect with you. ^Jigme

13/05/2026 को दिल्ली से छतरपुर जाने के लिए राजकुमार ने टिकिट बुक किया @redBus_in से लेकिन 3 घण्टे बाद में वो red bus द्वारा टिकट कैंसिल कर दिया गया और एक टिकट की अमाउंट रिफंड कर दी और बाकी की जब से अभी तक नहीं की है @redBus_in क्या गरीबों का पैसा लेकर अमीर होना चाहता है

@Wadhwanii1001 Hello Prakash, thanks for reaching out. We regret to hear this and wish to assist you. The Bus Operator is responsible for managing the delay of the bus. Kindly allow us some time and one of our team members will check and personally connect with you. ^Jigme

@Ambreeshsahani1 Hi Ambreesh, one of our team members will reach out to you as soon as possible. Please allow us some time to get connected. ^Pooja

When ticket is showing rac ixigo and MakeMyTrip can refund the money , then why don't you guys do it? @redBus_in is fraudulent company Refund my money

@shaikh2azhar with us via DM so our team can review the concern and connect with you regarding the same. ^Pooja (2/2) twitter.com/messages/compo…

Hi @redBus_in I was trying to book ticket from jalgaon to pune and your company has deducted amount and ticket not booked I have transaction details Why you guys have done this Call urgently Fast Regards, Azhar Shaikh

@shaikh2azhar Hi Azhar, we understand your concern regarding the amount deduction and unsuccessful ticket booking. We would like to check the transaction details on priority and assist you further. Please share your registered mobile number, email ID, and payment transaction details (1/2)

@Vicky_Murugai Hi, this concerns us! we deeply regret the inconvenience caused. Thank you for sharing the detail and our team will get in touch with you as soon as possible. ^Akshata

Hi I have booked Two tickets chennai to thiruthuraipoondi 13th may,I have wrongly booked so I have to cancel next 5mins the refund amount is received only 183rs,for this reason what loss facing bus operators and red bus,i am not taking cancel more than days or hours,@redBus_in