Retell AI

There was a time when a conversation meant something. Two people. One moment. Exchanging information in real time. That’s all it was. And that was enough. Then we started adding everything around the conversation… Menus. Hold music. Transfers. Scripts. We took the life out of conversations. The part that mattered most became the part we dreaded the most. Because we forgot something simple: Human connection is everything. But what if conversation was as seamless as software and as human as feeling heard? You’d have conversations that actually move things forward. That’s what we’re building at Retell: not just better voice AI, but better human connection. Because these are calls for humans.

partiful link here: partiful.com/e/Ceoeh5peErfZ…

We're throwing the YC Startup School after party. This Saturday. July 25, 8:30pm-midnight in SF. Invite only. Open bar. Karaoke. Photobooth. Get on the list, and you'll find out the secret location 48 hours before from a call from our AI Voice Agent. Comment "RETELL" and we'll send you the invite link to the waitlist. Don't miss the call.

POV: your boss asks you to do marketing #officelife #startup #retellai #funny #officehumor

Some of the most important pharmacy conversations happen before a patient ever thinks to call. A refill reminder. A delivery update. An insurance follow-up. That's why Capsule built its voice operation on Retell. AI handles routine outreach so pharmacists can spend more time on the conversations that really need a human. Proud to partner with @Capsule. 💊

Conductor is here! 😎 And it's everything we hoped it'd be, plus we had a blast making it. Huge shoutout to the team who poured everything into this one. Meet the crew behind Conductor and buckle up, because there's a lot more coming soon.

We launched Conductor. Here are 5 things you can do with it in 90 seconds: • Build an agent from one sentence. • Turn single-prompt agents into a conversational flow, one click. • Add functions by typing them. • Cut tokens. Drop latency. • Test, find failures, fix with one-click review. Stop configuring your agents. Start describing them.

View more in docs: docs.retellai.com/conductor/over…

General-purpose copilots weren't cutting it, so we built Conductor. Conductor is our new AI builder for voice agents, built specifically for contact centers. It understands call flows, catches problems before they hit production, and lets you review every change directly inside the graph instead of digging through JSON. It's already writing 70% of our simulation tests and making half of our own agent edits. Built from thousands of deployments. Live now in Retell.

Your agent worked but what about your integrations?👀 Join Steven Wu (FDE) for Retell Office Hours on June 17 at 11am PT. We'll cover: • How Retell webhooks actually work • Retry behavior + idempotency • A live Make.com / n8n workflow • Common production bugs we've seen in the wild • Open Q&A If you've ever wondered why a webhook fired twice or why your CRM never updated, this session is for you. Bring your questions. Gonna be a good one. 👉 luma.com/36n0p674

Rome wasn't built in a day, and neither is the future of the contact center. We're taking it on one step at a time. But if you only celebrate the finish line, you miss the whole journey. So we celebrate the small wins too. That's why we grab the mallet and ring the gong. Congrats to the team on another win. 🔔

🏠 Every home remodel starts with a phone call. By the time homeowners call, they're not just looking for a quote. They're deciding who to trust. And if that call goes to voicemail, the next remodeling company is only one Google search away. That's why 1800Remodel chose Retell. Voice agents answer immediately, capture the details, and hand off to the right estimator with full context. Fewer missed opportunities for the team. Better first impressions for homeowners. Proud to help make those first conversations count. 🤝

Your voice agent worked but what about your integrations? 👀 Join Steven Wu (FDE) for Retell Office Hours on June 17. He'll cover: • How Retell webhooks actually work • Retry behavior + idempotency • A live Make.com / n8n workflow • Common production bugs we've seen in the wild • Open Q&A If you've ever asked: "Why did this webhook fire twice?" or "Why didn't my CRM update?" this session is for you. Bring your questions. This is going to be a good one. 📅 June 17 · 11am PT 👉 luma.com/36n0p674

Final launch from Retell Launch Week 2026 🚀 Introducing Expressive Mode. Sometimes the words are right, but the delivery isn't. Expressive Mode adds emotion to your voice agents with automatic or manual emotion tags, so the same script can sound empathetic, excited, surprised, or anything in between. Same words. Different delivery. See it in action

Day 4 of 5 · Retell Launch Week 2026 🚀 Introducing the Colloquial Model. Our customers told us the voices sounded great, but callers still wanted a human. The culprit? Phrases like: "I apologize for the inconvenience." Nobody talks like that. The Colloquial Model rewrites awkward corporate language in real time. Your prompts stay the same. Your LLM stays the same. Conversations just sound more natural. Because sounding human and talking like a human aren't always the same thing. Learn more → lnkd.in/gwTiXZhv

Introducing Built-in CRM, the context layer for voice agents. Every customer now has a unified profile inside Retell, with conversation history and context from previous interactions all in one place. Agents can use that information live during calls, and Salesforce + HubSpot stay synced automatically in both directions. When a call ends, outcomes, objections, follow-up times, and next steps are written back to your CRM in real time. Your human team was never flying blind. Now your voice agents aren't either. Try it out → lnkd.in/gzzPrciG

If you live in Southeast Asia, there's a good chance Grab is already part of your day. As Grab expanded across eight countries, so did the conversations behind the business. Today, Grab uses AI voice agents powered by Retell to support customer outreach in multiple languages, from driver programs to post-delivery follow-ups and customer feedback. Voice is also helping the team learn directly from app users and better understand how people experience Grab every day. The result: more personalized conversations at scale, while freeing human agents to focus on the interactions that matter most. The best customer experiences have always felt personal. We're proud to be building them together.

Day 2 of 5 · Retell Launch Week 2026 🚀 Today we're introducing Custom Dashboards. As voice deployments grow, different teams naturally care about different metrics. Support, QA, operations, and leadership shouldn't all be forced into the same view. Custom Dashboards let you create and share analytics views for different teams and use cases. Filter by agent version, call type, or any post-call field to track performance and compare changes over time. And because customer conversations don't happen in just one channel, call and chat analytics now live together in one place. Try it now: lnkd.in/g4MkJi-G

🚀 Day 1 of Retell Launch Week Introducing Live Monitoring, a real-time command center for Voice AI. See every active conversation, follow transcripts live, and step in when a call needs a human. Because running Voice AI at scale requires more than great conversations. It requires visibility. Try it → lnkd.in/gf8iKR9H