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Rupeek
4.5K posts

Rupeek
@rupeekapp
India's leading asset-backed fintech platform | 5 Lakh+ happy customers in 25+ cities
Bangalore, India Katılım Haziran 2015
13 Takip Edilen1.2K Takipçiler

@Anuradha2273 Dear Anuradha iyer
We are here to help. We want to assure you that our team is working on your case and an executive from our team will reach out to you with a solution soon. We value your patience. If you have any further queries kindly mail us at care@rupeek.com or reach out
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@Bijendr87418021 Hi Bijendra,
We've attempted to reach you at the provided number multiple times but unfortunately were unable to connect. Could you please share an alternate number via DM so we can get in touch with you?
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@AuthorAdityaN We believe that our team got in touch with you to help you & has also shared all the necessary information with you. Thank you for your patience. If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
English

Beware of ALL gold loan aggregators, especially @rupeekapp they gave loans at lower LTV before the Iran US war, now with fall in prices, they are charging differential over and above the loan availed and the app doesn't even let you close the loan scam alert!! @FinMinIndia @RBI
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@AuthorAdityaN If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
English

@AuthorAdityaN We are here to help. We want to assure you that our team is working on your case and an executive from our team will reach out to you with a solution soon. We value your patience.
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@rajontari @PoliceBangalore Alternatively, you can call us at 18004198000.
Team Rupeek
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@rajontari @PoliceBangalore We are here to help you. After checking our database, we couldn't locate your account details. We kindly request you to please email your registered mobile number or Loan ID to care@rupeek.com so that one of our executives can help resolve your issue.
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@rupeekapp is a debt trap. No notifications on interest hikes, and illegal ₹3k foreclosure fees (violating RBI 2025 Master Directions). They block your ability to pay to extract more interest. Absolute Trap @RBI #ConsumerRights
@RBI @jaagograhakjago #GoldLoan #RBIGuidelines




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@Vishal079184677 We are here to help you. After checking our database, we couldn't locate your account details. Kindly share your registered mobile number or Loan ID via DM so we can reach out. Alternatively, contact us at care@rupeek.com or call 18004198000.
Team Rupeek
English

@FederalBankLtd
@rupeekapp
Extremely poor experience with Rupeek Gold Loan partnered with Federal Bank.
Their iOS app does not support interest payments, and their website frequently fails when trying to pay interest. Due to these ongoing technical issues, I am unable to make timely payments. Their own platform shows errors like “Selected loans are facing issues” and fails to fetch loan details from the bank.
Rupeek has also acknowledged system migration issues affecting payments till April 2026, yet no reliable alternative has been provided. Because of this, customers are forced into delays and risk being charged higher or penal interest for no fault of their own.
There is no proper system for reminders either—no timely notifications about due dates. On top of that, it’s not possible to change interest slabs due to platform issues, which again puts customers at a disadvantage.
Customer support is equally disappointing—after reaching out, I was informed it takes 3+ hours just to receive closure/payment details, which is unacceptable for time-sensitive financial transactions.
This is unfair and highly unprofessional. Customers should not be penalized for technical failures from the company’s side.
If any additional or penal interest is charged during this period, it will be completely unjustified. I would not recommend Rupeek to anyone based on my experience.
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@chatterjee2107 Thank you for your patience and understanding. If you have any further queries or need assistance, please write to u at care@rupeek.com or call us at 1800 419 8000.
Team Rupeek
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@chatterjee2107 We’ve attempted to contact you multiple times at the number provided but were unable to connect. We’d like to inform you that the issue has now been resolved.
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@chatterjee2107 We are here to help. We want to assure you that our team is working on your case and an executive from our team will reach out to you with a solution soon. We value your patience.
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@rahulmad2604 We believe that our team got in touch with you to help you & has also shared all the necessary information with you. Thank you for your patience. If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
English

Hi @rupeekapp your team is scamming us by not giving gold even after paid the amount on 19th Mar'26...
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@Bijendr87418021 @sumitmaniyar We believe that our team got in touch with you to help you & has also shared all the necessary information with you. Thank you for your patience. If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
English

@sumitmaniyar @rupeekapp
Need to inform you that since Friday evening this amount is showing 41000 top-up.
Any problem is there in ur system, Only interest amount are getting changed but there is no chance top up amount,p please update me why top up is not showing from Friday
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@rupeekapp i have loan of takeover loan but did not receive the amount yeh the loan date 16.03.2026
Mobile no. 9208553828
Yet not received the amount
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@rahulmad2604 If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
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@rahulmad2604 We are here to help. We want to assure you that our team is working on your case and an executive from our team will reach out to you with a solution soon. We value your patience.
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@vaibhavtelisar If you have any further queries kindly mail us at care@rupeek.com or reach out to us by calling 18004198000.
Team Rupeek
English

@vaibhavtelisar We are here to help. We want to assure you that our team is working on your case and an executive from our team will reach out to you with a solution soon. We value your patience.
English