SES Water

Looking for easy ways to save water and money at home? We've got FREE water-saving devices to help you make a difference. 💧 Order devices through our GetWaterFit online tool. Each small change helps reduce the amount of water you use, bringing down the cost of your bills. 💰💧 Get started here: seswater.co.uk/your-water/get…

Around 10% of UK households have a leaky loo, do you? 💧🚽 A trickling toilet – or a silently leaking one – might seem harmless, but it could be adding £100s to your bill and wasting up to 400 litres of water a day. That’s enough to fill a bath two or three times each day! 😮 👇 Watch our quick video on how to put your toilet to the test. Find out more: seswater.co.uk/household/your…

@Boizey Lovely, thank you for confirming. If you need anything else, please let us know. - Jonathan

@SESWater Traffic management team now on site setting up lights

@SESWater massive leak on Kingston Road in Leatherhead KT22 , at the top of the bridge. Water gushing down the road. Requires your emergency repair teams to attend asap.

@Elliers22 We have had confirmation from our technicians that the works have been completed and the site is now clear so you should be able to use the road as normal. -Dave

@SESWater Hi Dave, thanks. Are the temp lights that seem to be being set up going to allow the road to be reopened sooner? 🤞🏻🤞🏻

@SESWater hi, when will Radford Road be opened?

@jennyb_mcdonald Thank you, we have raised a job to investigate this. - Luke

@SESWater Good morning, at 7am when I passed it was not flowing. Passing by again at 9am and water leaking again.

@SESWater water leak, Russell Hill Road Purley CR8 2LD been running for a few days.

Good evening, Thank you for getting in touch with us today. I’m sorry to hear about the issues you have experienced with your water quality. To help resolve this as quickly as possible, could I please confirm the following details: -Customer Number: -Name: -Address: -Contact Number: -Email: -Andrew

@SESWater I’m in KT20 Any reason why my water is cloudy/yellow??

@jennyb_mcdonald Thank you for letting us know about this leak. I’ve shared the details with the relevant team so they can review the issue and take the next steps. - Andrew twitter.com/messages/compo…

@SESWater ///exchanges.oasis.milky

💡 Take control of your water use and your bill 💧 Request a water meter and we’ll fit it for free. You’ll only pay for the water you use and can track your usage history by looking at your latest bill in MyAccount, helping you use less water and save money. 🔗 Learn more: seswater.co.uk/your-water/wat…

🏃‍♀️💧 Running for WaterAid 💧🏃‍♂️ Last weekend Daniel Kennedy our Operations Director and Lydia Perris from our Corporate Affairs team, completed the London Marathon in support of @wateraid. Together, they raised an incredible £9,600, helping communities around the world gain access to clean water, decent toilets, and good hygiene. 👏 A huge congratulations to you both – and thank you to everyone who donated, supported, and cheered along the way.

🗣️ Join us at our Customer Roadshows in May! 🗣️ Come along to find out more about your latest local updates, discover the support available to you, ask any questions you have, and meet our teams. 📆 Tuesday 12th May, 2-7pm 📍 Reigate Manor Hotel, Reigate Hill, Reigate, RH2 9PF 📆 Tuesday 26th May, 2-7pm 📍 ORU Centre, 7 Throwley Way, Sutton, SM1 4AF Don’t miss out! Places are offered on a first come first served basis. 🔗 Book today: seswater.co.uk/about-us/our-c…

💧 Understanding your bill just got easier We know bills can be confusing, but we’re here to make things clearer. From how your charges are worked out to what your payments help fund – we’ve broken everything down in simple steps. Whether you’re on a meter or not, you’ll find helpful explanations, support options and ways to make your bill more manageable. 👉 Explore your bill, discover support and get answers to your questions: seswater.co.uk/household/your…

@BucksJane101 Good morning, please can you send us a DM so we can assist you? -Kaylee

Our Better Futures fund supports projects and charities in the places where we live and work, helping to build stronger, more resilient communities for everyone. Some of our recent grantees are: 🎉 @MersthamFC1892 who are supporting local people to improve their mental health and well-being through fitness activities, wellness talks and socialisation. 🎉 Together for Sutton who are creating a community hub – a warm, safe space for residents to relax and get support. Receive support for your community project 👉 seswater.co.uk/about-us/our-c…

💙⚽ Today, our Contact Centre team put on their favourite football shirts to take part in Football Shirt Day. Proudly supporting Cancer Research UK and The Bobby Moore Fund to help fund vital bowel cancer research and raise awareness. A fantastic team effort for an important cause 👏

🌊 Take part in the April #BigRiverWatch! Our rivers are at the heart of our communities, and the Big River Watch is a simple, nationwide survey that helps protect them. It runs twice a year in April and September and takes just 10 minutes – perfect to combine with a riverside walk. 👟🌿 Just spend a few minutes between 24th and 30th April observing your local river and recording what you see, from wildlife and plants to water flow and clarity. Your observations help build a national picture of river health and support positive action. 👉 Get involved: theriverstrust.org/take-action/th… #BigRiverWatch #RiverHealth #CitizenScience #ProtectOurRivers #LoveYourRiver #NatureAction

@Brenski45 Could you please DM us your full address and contact details so this can be raised with the relevant team?- Sowda

Hi @SESWater, there seems to be a minor leak coming from my shared water meter. What's the best way to formally report/get someone to take a look? Cheers, Matthew

Need help reading your water meter? We can help 😊 We read your meter twice a year but checking it more often can help you spot a leak early. If you find it hard to read your meter, sign up to our Priority Services Register and we’ll come over two more times, so you’ll get four meter readings each year. 🙌 👉 Find out more here: seswater.co.uk/household/help…

We’ve completed a £600,000 project to improve water resilience for customers in Box Hill and the surrounding area. Starting in January 2026, works at Betchworth Tower restored essential storage capacity, including repairs to the tank’s roof structure and replacement of the external roof covering – helping strengthen the network for the future. Thanks to our customers for their patience, and to our teams for delivering this important upgrade 💧 🔗 Find out more about the work seswater.co.uk/about-us/news-…