Safaricom PLC

@jamokomadj Hi, Jamoko. Reversal initiated. You will get a notification once it is completed. Please remember to always use hakikisha or download Mysafaricom App or One App to stop a wrong transaction. ^NW

@SafaricomPLC UEGGB444NO Confirmed. Ksh2,500.00 paid to SPRING WATERS RESORT. on 16/5/26 at 6:09 AM.New M-PESA balance is Ksh0.00. Transaction cost, Ksh0.00. Amount you can transact within the day is 495,990.00. Save frequent Tills for quick payment on M-PESA app

@SafaricomPLC Hallo I transacted to a wrong paybill how can i be helped? Tried to cqmall customer care but no avail. Kindly help

@FWaweru31115 Hi @FWaweru31115, kindly share a brief of the issue so that we can assist. Apologies for any inconvenience caused.^MM

@SafaricomPLC .... What the hell is is going on with Ziidi trader?... Your one app is crap, Customer service is useless... What the hell? 100b is being made on the backs of honest Kenyans?

@andreneterry Hi @andreneterry , please allow us to follow up on this with the team and update. Feel free to also engage us on 400 or Email safaricomhome@Safaricom.co.ke for prompt support on any home internet issue. ^JH

@SafaricomPLC urgently sort ticket WOM0842605 created by yourselves after interfering with my home fibre network

Sweden 🇸🇪. Scholarships 🎓. 1M 🤑 Na bado uko hapo saying nitaregister kesho? If you’re 15–18, hii ndio sign. Cheza kama wewe na Sign up today hapa... chapadimba.safaricom.co.ke/register/ Changamka oya! #SafaricomChapaDimba #SafaricomSports

RT @Trackmann2: Safaricom sponsored the Safari Rally when the company was young.

@deekay64358938 Hello Deekay64358938 , we would love to assist you. Please provide a brief description of the issue you would like addressed on the call via bit.ly/2lNteGi , and we will be happy to help.^JG

@SafaricomPLC I have tried to reach out for safaricom for help with my line can't get help... Weuh

What a concert that was! 🔥 Kasarani Stadium came alive for Africa Forward Le Concert, and the energy was absolutely electric. In the words of our Chief Consumer Business Officer, Fawzia Ali Kimanthi, "When creatives thrive, communities thrive and economies grow." At Safaricom, we are proud to be a partner of possibility for Kenya and Africa's creative economy. Here's to ensuring Africa's voice continues to grow stronger on the global stage. #AfricaForwardLeConcert #AfricaForwardSummit #SafaricomPopoteUlipo

RT @SafaricomSports: Kwa hii vidaa, CEO wetu wa vungu @PeterNdegwa_ anashare what made the Chapa Dimba Season 4 Finals in Kisumu so memorab…

@ALURST We have responded. ^ZC

@SafaricomPLC check DM

@DukeofKiminini Hello @DukeofKiminini, sorry about this. Kindly DM bit.ly/2lNteGi your phone number, name and ID number we check then block the messages. ^ZC

Someone is using my phone number on betting sites. Safaricom, who's selling customer data? @SafaricomPLC

@mutuamusau5 Hello Mutua , apologies for the experience. Kindly report the number here myaccount.safaricom.co.ke/account/fraud for further investigations. ^ND

@SafaricomPLC here is a con guy pretending to be one of your customer care personnel. +254 718 031314. Block that fool

@carols737 Hello Carols, apologies for the inconvenience. Please dial *456#ok > My account > End of call notification > Opt out. ^LD

@SafaricomPLC Please stop with these flash messages,they are so boring

Oya oya! Kencom mbao beba weweee…one of the busiest stops at De{co}de 4.0. Hii stage ilikua a space for hands-on conversations, curious minds, and practical learning. Attendees walipenda how engaging the sessions were. Tulideep dive into unpacking the architecture behind fintech platforms, exploring what it takes to build systems that are always on, can scale, are secure and resilient just like M-PESA. A reminder that some of the best De{co}de moments happened in the spaces where culture, curiosity and real-world problem-solving met. #SafaricomDecode

@KiptooMinds Hi Silas, kindly dial *456#OK select My Account>Click on End of Call Notification>Opt-Out. ^ST

@SafaricomPLC how do I get rid of this flash sms ?. So annoying 😑

@mutuamusau5 Hi Mutua, you can check your usage breakdown via bit.ly/3pneCMA or visit our customer care shop. Find the nearest Safaricom shop via safaricom.co.ke/customer-servi… . Apologies for the inconvenience. ^PS

@SafaricomPLC I need airtime statement for the number 0794517191. Something isn't adding up somewhere

@Kvasco54 Hello Kvasco , apologies for the experience. Kindly ensure you are using the App latest version , 5.1.7 for android and 5.1.5 IOS. Clear Data and Cache by following these steps : Settings > Apps >My OneApp> Storage > Clear Data & Clear Cache then login again and retry. ^ND

@SafaricomPLC Since the launching of My Oneapp Zidii Trader is not working what could be the problem?It keeps reloading

@kambunijeremiah Hello KJ. Sorry for that. Please check DM. ^DL

@SafaricomPLC we are kindly requesting you check on your network, my Rural home is out of your network coverage. It used to be good with your network until recently when I travelled home and discovered that I can't make a call and your network is becoming poor everyday .

@SantanaEmmanue2 Hello Santa, sorry for that. Please switch your mobile data on then proceed with the login. ^DL

@SafaricomPLC after updating this app WTF😤😤😤

@__kihiu__ Hello @__kihiu__ Our sincere apologies. DM bit.ly/2lNteGi your account and contact number, we will check. ^DA

@SafaricomPLC last 2 datlys wi-fi imekua ya kisenge jamani