Shopbop

@windycitybanana 😂 Same, same. Would you mind if we reposted this tweet to our instagram? We love it!

@leahnutini Hello Leah, Please email service@shopbop.com with your order number. We will be happy to see how we can help. Shopbop | East Dane Customer Service

@shopbop why u mugging me off

@CatherineDiane1 Hello Catherine, Please email us at service@shopbop.com. We would like to help. Shopbop | East Dane Customer Service

@shopbop has been a nightmare the last week 🤬

@robynhartwinks Hi Robyn, We are looking into this. In the meantime please email us at service@shopbop.com with your questions. We are happy to help. Shopbop| East Dane Customer Service

@christinamchung Hi Christina, Please email us at service@shopbop.com with your order number and we will be happy to help. Your Friends at Shopbop | East Dane

@girlwithpear Thanks for asking! the price you see there is USD.

@JulieBunkley Hi Julie--thank you for reaching out. If there are any issues with your shipment, please reach out directly to customer service at service@shopbop.com.

@lynjaimeee HI, Please email us at service@shopbop.com with your order number. We will be happy to take a look! Thanks for your patience. Shopbop | East Dane Customer Service

@shopbop, girl...where are my shoes?

@kcovophoto Hello Kristen, Thank you for sharing your feedback. We are so sorry for the error and the manner in which it was handled. I will be following up with you via email. Shopbop | East Dane Customer Service

Absolutely awful customer service from @shopbop After rushing around and bending over backwards to help them with a mistake they made I am left with nothing from them. Cannot stand business who aren't honest or helpful to their customers. #customerservice #shopbop

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@ioricross Thank you for reaching out. We are very sorry for your recent experience. It looks like customer service was able to explain how the import fees would be refunded. Please let us know if you have any further concerns.

Seriously customer is not begging for your 13 usd... @shopbop

So confused by @shopbop seriously after the horrible last experience with them I decided not to shop on the site any more but tried again to buy a bag... and ended up getting a very USED looking one... asked for partial refund to keep it. Agreed to take 50% back. (Continue below)

@jcollao Hi--thank you for reaching out. It looks like our customer service team was able to reply to your emails. Please reach out to service@shopbop.com with any further concerns.

@shopbop I have an issue with an order (#81638870) and no one is answering phones and chat is down. 2 emails have gone unanswered. Is there no avenue for assistance?

@JilliKate Thank you for your information. A member of our team will contact you via email shortly.

@shopbop Order #79592559 jillik25@gmail.com, thank you! I’m a big @shopbop enthusiast and haven’t had this happen before

@shopbop not the best to see when it’s your wedding shower and it’s too late to return since you didn’t notice the stain and have no choice but to wear! Still rocking it, I still do!