Sling Answers

@TejasKat We’re sorry to hear you canceled. Remember you can pause your account and restart it anytime. We’re happy to review packages to find the one that fits your needs just let us know. -CC

@slinganswers Thank you. Done. I don't want to pay $60+ a month for something I rarely use.

@Roku @Sling I see NO WAY to cancel #Sling on #Roku! No cancellation feature on their channel page!!! Pathetic!

@ISeeSkies0fBlue Hi there, we completely understand how frustrating it is when live games keep skipping, especially after trying troubleshooting steps. We are happy to further look into the issue with you via Live Chat at spr.ly/6016B6ZNxw. ~ RD

@slinganswers I want my money back. I've tried all troubleshooting & nothing works for an actual smooth video that doesn't constantly skip during live games. Please give me an actual customer service phone # to get a refund, thank you.

@slinganswers I am having issues with AMC. I start watching a movie and it’s fine until I get to a commercial break. At that point it freezes and stays frozen until I leave that channel. I have to leave the app and reenter. I’ve deleted the app and logged back in. Still problems.

@Vann21 Hi Vanessa! Today's game should be airing on ESPN2. Here is the link with the schedule: spr.ly/6016B6ZawC Are you seeing an error code or error message? -P.D.

@slinganswers @SeannaConway I signed up for the day but it’s not letting play the NCAA game 🤬🤬

Someone hurl me into the sun. We have some sort of bundle with @ESPN, @Disney and @Hulu and have watched the other @NCAA DI women’s frozen four games. Tonight we go to tune in and can’t watch it because it’s on ESPNU and not ESPN+ or WHATEVER - @FuboTV sucks and doesn’t work

@SeannaConway We understand how frustrating it is to miss part of the game. Glad you got ESPNU with the Day Pass plus Sports Extra. Thank you for your patience and feedback. -CC

@slinganswers Ok thank you. I retract what I said about @sling but it should not be this hard and we missed over half the game and it’s incredibly frustrating

@SeannaConway The Day Pass Orange + Sports Extra is $5.99. Sign up here: spr.ly/6011B6Zvu7. -CC

@slinganswers Ok so how much is that extra add on for the day?

@SeannaConway To see all the games available to you, check out our sports schedule here: spr.ly/6014B6ZvHe. For ESPNU, you’ll need the DayPass + Sports Extra add-on. -CC

@slinganswers Ok thank you but are ESPNU games included? It’s not mentioned on the list …

@SeannaConway Hey Seanna. You can definitely sign up for a Sling 1 Day Pass for only $4.99. Check it out here spr.ly/6014B6ZQa8. ~ZEE R.

and I’m sorry I’m not paying a monthly or yearly subscription to watch one damn game. @Sling TV is a scam and doesn’t actually offer a day pass. Please take me back to just cable or some world where if you’re already paying for something (internet and ESPN) you can EFFING

@COYS_CKnorr Hi there. We understand that unexpected issues can happen. Please try the streaming solutions we've provided here: spr.ly/6010B6ZbaO. We’re confident you’ll be back to streaming in no time! ~ZEE R.

@Sling Watching Tottenham match on USA and the quality is so bad. Doesn’t usually look like this

@KLongeneckerC Hey Karin! We’re sorry you can’t rewind, we know it’s frustrating. Live TV or on-demand with ads can’t be fast forwarded, but recordings can. Record first, then watch from your DVR library. For further assistance tap here: spr.ly/6019B6ZkCU. -CC

@slinganswers were having problems with watching a dvr recording. Often, after a few minutes the keys on the roku remote stop functioning requiring us to go to the homescreen & restart, incl restarting the actual recording instead of picking up where we left off. FRUSTRATING

@TiffanyBerkenes You're welcome, Tiffany! Tap here for additional steps to help with glitchy picture while streaming: spr.ly/6011B6ZB3x *MG

@slinganswers Been there, done that, but thx.

@slinganswers Why is the video for the live March Madness games so glitchy?

@TiffanyBerkenes Hi Tiffany, we know how frustrating that can be during live games. Streaming quality may be impacted by connection or device settings, and we want to help. Please review our troubleshooting steps here: spr.ly/6013B6kCbN ~ RD

...I would like my money back, because this is ridiculous. I'll find another streaming service, as is not having a customer service phone #. @slinganswers

@CJKCMO I truly understand how frustrating it can be when the steps haven’t resolved the issue. It might be helpful to take a moment to check the power saver settings on the TV. If you find you need more assistance, please don’t hesitate to reach out through our chat option. -P.D.

@slinganswers I've done all the tips multiple times. If I unplug the roku, the TV never turns itself on. This issue comes and goes exactly in time with updates. You fix it with an update.... then it starts again after others. Went months without the problem, but it came back last Tuesday.

@slinganswers after some sling updates, my tv turned itself on for several weeks. Then after more updates, it stopped for many weeks. Last Tuesday I received two new updates and my TV is back to turning itself on in the early mornings. Please fix this permanently! Roku 4660X2

@jlolverah Awesome to hear you’re enjoying Multi-View, Jose! 😊 We appreciate the suggestion about bringing it to Roku and will make sure our team sees it. ~ RD

@slinganswers the multi-view is a great option, I moved from YouTube TV to Sling and this is a feature I missed. Thanks. Move the option to Roku.

@MajogaM We're sorry to hear that you are having this issue. Please visit our Help Center (spr.ly/6011B6nbu9) to use our Chatbot, so you can troubleshoot this issue. -JG

There is an audio issue with the @truTV (NCAA) feed through @sling . Audio in and out - mostly out. Watching on desktop browser. No issues with any other channels or sites. Please fix if you can. Thanks. @slinganswers

@Thehink27 Hi, Cory. At this moment we don't have any information available. We will submit feedback on your behalf. AB. S.

@SchenectaDana Please chat with us through our Contact Us page (spr.ly/6010B6np8a), so we can take a look for you. -JG

@slinganswers Yes I know, I have orange as base service. The link in the email doesn’t do anything. It just takes you here:

@slinganswers What’s going on with this 3-month mgm+ offer we were emailed for losing mgm drive in? The link does nothing. And hopefully we’re getting something equivalent in Orange or the price is being reduced for losing a major channel.

@TheRealUna Hello! We truly appreciate the valuable feedback you have provided. Your insights are important to us, and we will ensure that your feedback is submitted on your behalf. Thank you very much for taking the time to share your thoughts with us. AB. S.

@Sling your ncaa tournament day pass commercial on HBO max audio cuts out after 10 seconds. You should fix this