@saahilchopraa We regret any inconvenience this may have caused. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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Sony India
48.8K posts
Sony India
@sony_india
Welcome to the official Sony India Twitter page. Experience imagination made real through the people, places & products that give life to the Sony world.
India Katılım Haziran 2009
7 Takip Edilen224.7K Takipçiler
@Sony @sony_india @jagograhakjago @TechnicalGuruji
Faulty Sony 4K TV within 6 months. Already serviced once, issue still persists. Now TV picked up for 5 days—no resolution, no update.
Is this the quality & service Sony promises?
Need immediate action or escalating legally.
#SonyIndia #CustomerComplaint #ConsumerRights #PoorService #Accountability #JagoGrahakJago #India
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@RISHIRISCH We regret any inconvenience this may have caused. We have again escalated your complaint to our concerned team. They will get in touch with you soon.
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@sony_india @Sony @SonyBraviaHDTV @SonytvBravia @SonyElectronics case number INCA2600544673. Can we check on this pls and resolve it at earliest pls . More than 10 days gone and waiting mode .
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@Yashh2310 We understand this may have been inconvenient. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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Extremely disappointed with Sony TV quality. Within just 9 months, the screen has developed black patches. Not expected from a brand like Sony. Need urgent support and replacement under warranty. Poor experience so far. Got very illogical reason from technician @Sony @sony_india
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@kishoreprime We understand this may have been inconvenient. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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@sony_india Worst product...i have bought Sony bravia KD-55X75L 55" tv for almost 54k. After 2 years i got it repaired with a cost of 20k. Again the screen is not working properly. New repair is coming every other day. I request people not to buy Sony prodcuts. Rather go for samsung or LG
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When the action begins, the room comes alive. BRAVIA Theatre Bar 9 delivers immersive sound and bass that moves you. #CinemaIsComingHome
Shop now: shorturl.at/oq8mh
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@BeingAyushBansl We understand this may have been inconvenient. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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@Sony @sony_india I have an HTS500RF. It's one of the most premium home audio set ups in the country. All of a sudden it has stopped working and the service center is demanding so much money that I'd rather buy a new one. It wasn't expected from Sony. Please solve my concern
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@SonuSinghSpj Thank you for sharing the details. We have escalated your complaint to our concerned team. They will get in touch with you soon. In the interest of your personal information safety and security, we request you to kindly delete your personal information from public platform and
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@sony_india
Dear sony aapka Bravia TV lena mere jindgi ka sabse bara galti sabit huaa hai new tv me kharabi aa raha hai
Kya ab Sony india aapna reputation pe
Daag lagayegi
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@amar_jeetjii We regret any inconvenience this may have caused. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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Thanku @XiaomiIndia for 3 years of non stop working,still on duty due to failure of @sony_india within 3 days of installation.
@Sony @xia
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@KGautam67245 We regret the inconvenience this may have caused. We have again escalated your complaint to our concerned team. They will get in touch with you soon.
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@sony_india What is the use of all this shit. If your are not able to provide services, not even able to answer on your own product raised by customers. You are offering 2 year warrenty but why don't you tell the customers that services are on 3rd party account and they don't have accountabi
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Why just watch the game when you can feel it?
Sony BRAVIA takes you straight to the pitch with lifelike clarity and ultra-smooth action.
Get ready for the ultimate match-day experience with exciting offers.
Shop Now: shopatsc.com/collections/te…
#CricketIsComingHome
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Big wins. Even bigger sound. 🏆
Sony India brings home top honours at the Gadgets Now Awards—winning Best Headphones of the Year and Best Home Audio of the Year.
Here’s to setting the benchmark in sound, again and again. 🎧🔊
Shop now: bit.ly/3NWpWhU
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@mo_muk_mo Thank you for sharing the details. We’ve taken this up with our team, and they’ll connect with you shortly.
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Dear @sony_india do you think it's really worth it to pay 10500rs for a 12k device for a hinge repair? Ideally you should have done it for free as that sony headset is very delicate and quality is not so good, and instead of replacement u should have more focus on repair.
#sony
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@Priyam_shah_2 Thank you for your understanding. We’re actively checking on this with our team, and they’ll reach out to you soon.
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CRM: 007830004759 Job: JE0366041
Is this how @SonyIndia treats its customers?
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Just faced extreme humiliation at Sony Authorized Service Center (Esskay Worli). Instructed by corporate to visit, only to have staff (Aditya, Kumar Pillai, Sagar Rane) refuse to even look at my defective new headphones and ask me to leave. @Sony @sony_india
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@patiashok007 Hi! Thank you for bringing this to our attention. We’ll make sure this is looked into at the earliest. Please share your job/complaint number via DM so we can take this forward.
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@SonyIndia @ My new BRAVIA TV purchased last month is facing display issues. Service team denied warranty citing “physical damage” which I do not agree with. Request senior team review and fair resolution. Case needs urgent attention. #SonyIndia #Support
@sony_india
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@GetlaPrasad Hi! Thank you for reaching out. Let us get this checked for you right away. Please share your job/complaint number via DM so we can take this forward.
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@sony_india @Sony
I just noticed there's a pinkish/ Red pixel visible on Our new Bravia XR7 65 "
I already contacted the service team, looks like your QC is very bad.
Please look into this issue and please provide me a replacement unit
It's a new TV and this is the situation.
Rajendra Prasad Getla@GetlaPrasad
Yesterday, our living room's Sony Bravia XR7 65" version got delivered and installed. Man, I absolutely loved it so far and I've made the best decision choosing it over LG OLED and Samsung OLED. Watched F1 a few scenes and the blacks @Dolby vision HDR is just next level. @PrimeVideo Dedicated Tuning for Amazon watching The dark knight rises Batman bike scene next level. @Sony @sony_india Initially I was worried about this decision as Bravia 7 II is about to launched but I don't think I'll be getting the Bravia 7 II at this insane price.. So, I'm thinking @sony won't disappoint me with Bravia 7 II by pricing it lower 😅 I'll share my experience Over here... Couldn't do it because of the case issues. Anyways will share the videos soon. Stay tuned :)
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@babai_arindam Hi, Thank you for sharing the details. We’ve taken this up with our team, and they’ll connect with you shortly.
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@sony_india INCA2600567286
1. Nobody called me yet
2. TV not repaired
3. You have extremely bad customer care
4. The SMS contact number received of your agency phone number switched off
5. Your live chat operator please train them
can i expect a resolution
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@YatinBhanushal4 We understand this may have been inconvenient. Your experience matters to us, and we're here to assist you. Please share your job no/complaint no via DM(direct message) for better assistance.
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@sony_india @SonyIndia @consumeraffairs @jagograhakjago
It has already been more than 2 months, and now I am being asked to wait further, affecting my warranty.
Requesting immediate resolution (replacement/refund). This delay is unacceptable.
#SonyIndia #ConsumerRights #PlayStation
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@im_dwaipayan Thanks for flagging this. We’ll get on it right away. Just share your job or complaint number in DM
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@sony_india Why hasn’t your technician come yet to install the TV? Despite several call he is just giving time but didn't come yet
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Chasing horizons, powered by sound that hits different. With rich bass and sharp, immersive clarity, the ULT FIELD 5 turns every ride into a moment you won’t forget. #ULTPOWERSOUND.
Shop on SC: shorturl.at/Udjyg
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Because when you shoot on Sony Camera, obsession isn’t a choice it just happens.💫
Moments happen, Pictures frame them!
#CreateWithSony #FarakPadtaHai
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