Stitch Fix

@AdamRossmann @shipveho Hi Adam! We tried to send you a DM, but it looks like your message settings are currently set to not receive chats. Could you send us a DM, and we can go from there?

@shipveho Thought we should bring this to your attention. @stitchfix Not your fault but thought you should be aware too. DM if want more info.

@AdamRossmann @shipveho Thank you so much for bringing this to our attention Adam! We're sorry this happened and we want to look further into this so we can share this feedback with the carrier directly. We're sending you a DM now!❤️

@Centerfield07 @couponfollow Thanks for your question! Any offers we have will show in your account, and we'd be glad to take a look at that for you. If you could send us a DM with your email address, we can move forward from there!

@stitchfix at checkout... do you have any coupon codes? couponfollow.com/site/stitchfix… via @couponfollow

@misstraci We're sorry for the unexpected charge, and we'd be glad to look into this! Send us a DM or email our team at hello@stitchfix.com. We're always here to help!

Recession indicator: @stitchfix charging for items bc they apparently was held at my USPS branch over the weekend. Smh. It's so annoying to have membership with companies lately.

@lizkline Thanks for reaching out and we're sorry to hear that your 2nd Fix didn't work out like we hoped! We'll be glad to help you with a replacement and review the feedback with your stylist so we can improve your service. Please shoot us a DM with your email!

So sad. My first @stitchfix was so good. My second @stitchfix : returning all items (yuk). And I was looking forward to wearing a new outfit in the morning. And now I have to drive to UPS.

@shermaiy We're sorry to hear that! If you could send us a PM with your email address, we can move forward from there. For more immediate assistance, you can chat live with our Client Support team here: support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're here to help!

@stitchfix ima need to talk to someone now I ordered something that was coming in today it said delivered and the bum driver with veho who dropped it off took it with her

@Nicole43670877 @Nicole43670877 We're sorry to hear that your Fixes have missed the mark, but we'd love to work with you to improve your selections! If you could send us a PM with your email address, we can move forward from there!

Has anyone tried @stitchfix ??? This is my second box and this is a literal joke!!!! I kept asking for good pieces. What in the literal heck! These pieces are aged and expensive beyond belief!!

@AndrewHMPalmer @AndrewHMPalmer We're so pleased to know you loved the changes we've made, especially the Vision Gallery! We hope we can continue to surprise and delight you — feel free to shoot us a DM if you need any support!

So I recently retried @stitchfix and have been a little surprised at how good it has become. I tried it years ago and hated it. They’ve really added a ton of technology and for the first time in my life I actually like shopping for clothes. One of the fun things it has built into the app is this thing called Stitch Fix Vision. It’s a real application of AI technology that helps a consumer. You just upload a couple photos of yourself and it generates a few photos every week wearing new outfits based upon your style. Here’s an example. Gonna start making these my profile photos. 😂

@jbentley We're sorry to hear that you've been seeing so much of the came color in your Fixes! If you’re open to it, we'd love to work with you to improve your experience. Send us a PM with your email address and we can move forward from there!

I generally like @stitchfix and their work in ML and recommender systems, but I think they have me stuck in a filter bubble. How much forest green do they think I need?

@SarahKayX33 We're sorry we've missed the mark with your recent shipments, and we'd love to look at your account to see how we can improve your future Fixes. If you could send us a DM with your email address, we can move forward from there!

has anyone else been disappointed with @stitchfix lately?! I used to love my boxes and the stylist realm helped expand my style. however, i’ve received 5 boxes so far since the new year and have not enjoyed one item :( does anyone have any recommendations for similar services?

@iamnadamaatar_ Thank you! We've replied there. Have a great day!

@stitchfix I already have shared with you my email address

@stitchfix Hello! I am facing technical issues. This is my first time trying Stitchfix and I have face some issues when proceeding with payment. Please assist.

@Kimberl24391237 @NespressoUSA @shipveho Thanks so much for letting us know and we're sorry this was your experience. We'd be happy to assist you. Please shoot us a DM with your email and we'll follow up with you!

@stitchfix @NespressoUSA Just so you know, @shipveho left $500 of your merchandise in the lobby of the parking garage next to my building not in my mailroom as directed. This happens REGULARLY.

@DesertWolf31 Thanks for your feedback! Our objective is to help our clients find options that they love. We'd be happy to work with you to improve the service if you'd like to try again. Please shoot us a DM with your email and we'll follow up with you!

@stitchfix thinks everyone is too stupid to dress themselves. Remember that when/if you use them.

@shellylhenry @RealGrokGirl @clairebmck Our team is happy to help with your account! For support, send us a DM or email us at hello@stitchfix.com. For more immediate assistance, you can chat live with our Client Support team here: support.stitchfix.com/hc/en-us between 7am and 10pm CST. We're here to help!

@stitchfix @RealGrokGirl @clairebmck stitchfix.com has been down for several days! How do I cancel?

@stitchfix i want to contact you to cancel my membership and can not get in contact with anyone!!! Email is ceebeemck@gmail.com. I don’t want stitchfix anymore!!!! Help me cancel ASAP please

@BonezDRT Thanks for letting us know, and we'd be happy to check into this for you. If you could send us a DM with your email address, we can move forward from there!

Hello @stitchfix, I have sent email and no response and yet I am getting an e-mail package was delivered. No package have been delivered. I have been trying to log into account. It says I don't have an account.

@RealGrokGirl @clairebmck We’d love to take a look at this with you. For the fastest help, sign in to your Stitch Fix app or our website and start a Live Chat for our Help Center. You can also email us at hello@stitchfix.com.

@stitchfix @clairebmck I have also requested that mine be cancelled. Customer service is non-existent at this company.

@rsbailey72 We're sorry to hear you're having trouble logging in, but happy to help! If you could send us a DM with your email address, we can move forward from there. For more immediate assistance, you can live chat with our Client Support team here: support.stitchfix.com/hc/en-us

@stitchfix would you care to correct your app for iOS? I’d like to get signed in and complete my open transaction.

@peanut1126 Thanks for reaching out. We're so sorry that you've had trouble contacting us. For the fastest help, sign in to your Stitch Fix app or our website and start a Live Chat: support.stitchfix.com/hc/en-us.

@stitchfix why is there no phone number? It’s extremely frustrating not being able to have access to customer service! I hate that whenever I have an issue, there’s even more of an issue trying to contact you!

@paul_pigg We're sorry for any trouble, and we're happy to help. You can live chat with our Client Support team from your account from 7 am-10 pm CST every day. If you'd like to chat over the phone, you can make that request and someone will call as soon as possible.

@stitchfix You have incredible deceptive business practices and will lose a loyal customer. Your customer service is nonexistent. I want to speak on the phone to a human. We had three orders arrive-one for my wife, one for my daughter, and one for my son.