Surfshark

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@callyoubetty The new Fire TV devices with Vega OS aren’t compatible with Surfshark just yet. The team’s already working on an updated version. Stay tuned - it’s on the way!

@surfshark I've just tried to search for it via a new Amazon Firestick 4K Select. Apparently, the OS (Vega OS) is blocking your app. It's extremely annoying.

@surfshark Hi, have you been removed from the Amazon Appstore?

We appreciate you putting in this much effort into troubleshooting the issue. We do truly understand your frustration, and are here to help you sort this. Our customer support team is available 24/7 and are always happy to help, if you are open to getting in touch with them to troubleshoot this issue further.

@surfshark 5. I'll add that I disabled Kill Switch to see if it was that, but that hasn't worked either. I use Surfshark for my phone and so I know how to use the product. I can only conclude that an update has been released that hasn't been properly tested beforehand.

@surfshark Your VPN product is flakey as all something flakey.

@JohnBlackt548 Hey, John, thank you for reaching out. We would like to take a closer look at what issues you encountered and what we can do to help improve your experience. Please get in touch with our customer support team by joining live-chat on our website or at support@surfshark.com.

@surfshark In fact, it's just a terrible product.

We ain’t saying they’re gold diggers, but AI companions are for sure data diggers. Data being, in this case, your most deep, intimate secrets. 

Huh, so I guess in a way we are saying they’re gold diggers. Read our research: bit.ly/4siAdnF

Hi there, thank you for sharing your experience. We’d like to take a closer look at your setup and help find a solution. Please reach out to our support team at support@surfshark.com or via live chat on our website, and they’ll guide you through troubleshooting steps to help resolve this.

@surfshark Your app on iPhone is shocking Set location to London (I live England) but several times in week apps won’t work as (from apps I’m not in England) RingGo TikTok are a nightmare for it. followed the video via app when I say I’m not liking app nothing works.

New identity theft coverage = actual financial protection in case the worst happens. On top of dark web monitoring and email masking, the identity theft protection bundle offers up to $1M back for recovery costs + expert help if your identity gets jacked — an all-in-one identity theft protection bundle. Read more below. surfshark.com/blog/surfshark…

No, no, and no again. Let me turn that VPN on and hide from Big Tech eyes.

If your browser is loading slower than a Monday morning, clear the browser’s cache. Or just try Surfshark Search. Simple!

Hello, Edward, we're sorry to hear about your experience. Our 30-day refund guarantee is intended to provide our users with the opportunity to test out our service before fully committing to a subscription. Refunding the payment is only possible when requested within this time period. We would be happy to further look into this case, see what happened here and what we can do to help. Please get in touch with us via email at miles@surfshark.com.

@surfshark DON'T BUY THIS THEY DON'T SUPPORT IT. I BOUGHT AND IT DID NOT WORK, COMPLAINED AND THEY DRUG ME ALONG TILL IT WAS PAST THE 30 DAY REFUND WINDOW. BAD COMPANY SELLING A PRODUCT THAT SLOWS DOWN THE INTERNET AND STOPS MANY SITES FROM EVEN LOADING. WASTE OF MONEY!!!

@pogo01 Hi there, thank you for reaching out. If you’re experiencing issues with Surfshark Antivirus, please reach out to our support team via live chat on our website or at support@surfshark.com so they can take a closer look at your setup and help troubleshoot the problem.

@surfshark Is the definition of malware on a pc an app or program that causes the pc to behave in an unexpected way? And the most common way to fix the issue to use an antivirus? What do I do if the app causing issues is the antivirus like Surfshark's?

Being a sinner and searching for “free movies” online? We’ve got supremely bad news. Only 15% of “free streaming” search results are legit — the rest have one virus after another. Watch Oscar nominees legally — it’s fair to creators and much cheaper than dealing with malware.

Hi Leo, thank you for reaching out and sharing your experience. We completely understand how frustrating this situation can be, and would like to clarify what happened. When refund requests are sent directly to us, we're able to handle everything on our side and assist you right away. However, if a refund request is submitted through a payment provider instead of directly through us, the provider takes over the refund process and the subscription is automatically canceled. That said, we'd like to take a closer look at your situation. Please reach out to our Community Manager, Miles, at miles@surfshark.com, and we'll look at it together to see how we can help resolve it.

Hey @AskPayPal @Surfshark, is revoking a paid 28mo sub "punishment" for a dispute? Agent Phoenix said: "As a dispute has been raised... we won't be restoring services." Paid $64.80, now "Expired". Case PP-R-RQM-616973017. This is bad faith. Do better. #ConsumerRights #Fraud

@jack23845774 Hi, you can use Surfshark in China, however, due to restrictions imposed by third parties, it's best to use the manual connection method. For more information, you can check this guide: support.shark-china.com/hc/en-us/artic…

@surfshark Can it be used stably in China?

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Hi there, thank you for reaching out! If you believe that the Surfshark Antivirus detected legitimate software as 'threats', please get in touch with our customer support team by joining live-chat on our website or at support@surfshark.com. They will look into the situation further and see what could be causing this.

@NoFrankingWay @surfshark So many AV programs flag legit software, including ones Ive purchased, and try and force me into subscriptions. Feels like a scam.

FFMPEG gets flagged by my antivirus @surfshark

こんにちは、お問い合わせいただきありがとうございます。VPN接続中でも、各ストリーミングサービスが定める利用規約を遵守していれば、サービスをご利用いただけます。それでもアクセスに問題が生じる場合は、当社ウェブサイトまたはsupport@surfshark.comのライブチャットよりカスタマーサポートチームまでご連絡ください。

NetflixでのWBC視聴、@surfshark が不安定すぎて話になりません。約一年半愛用してきましたが、肝心な時にこれでは困ります。 @surfshark @NordVPN 、スポーツのライブ配信に本当に強いのはどちらですか？

Read more on quantum computing threats here: bit.ly/4ue90nk

Not sure what quantum computing is and how that affects your online security? That’s fine, because Surfshark has you covered. Yes, already. In worse news, few of the most popular apps have taken the precautions so far.

Hi! The study is based entirely on aggregated public data sources. We looked at global search volumes for keywords like “[game] + hack/cheat/aimbot/wallhack” using Ahrefs, and compared that with average monthly player numbers from sources like Steam Charts and Activeplayer.io. The result is a ratio that estimates cheating-related search interest per 1,000 players in each game community. You can see the full methodology and sources in our study here: surfshark.com/research/chart…

@surfshark @Dexerto Wait, can someone explain why Surfshark kept this data for their users?

Call of Duty is the game with the most cheat related web searches, according to Surfshark Rocket League and Rainbow 6 Siege complete the top 3