TechWillSaveUs

We are excited to share an exceptional offer with you! Get 50% off your first month of any monthly subscription from our partner, @mel_science! Embark on a true science adventure! Follow the link to activate the offer: mel.sc/szB/

Our partner @mel_science brings a real science lab to your home! After you subscribe to #MELChemistry, you'll get a starter kit and your first set of experiments. Plunge into the amazing world of science with @mel_science! mel.sc/syb/

Discover the MEL Kids subscription from our partner @mel_science! 💥 MEL Kids projects help children understand how everyday devices work. Build, learn and play together! mel.sc/sxz/

We share our love for hands-on learning with our new partner, @mel_science 🚀 Learn more about what #MELScience is about here: mel.sc/sx1/

Tech Will Save Us is evolving! We are building something new and joining forces with @mel_science Read more here: cutt.ly/Dx7639P

My not so secret #womenintech crush is @bethanykoby building daring, bold, playful and inspiring statement driven company @techwillsaveus, what's yours? #WomensDay

To support families who are home-schooling, we've created our ICT Home-Learning Booster Pack. Ideal to keep curious, creative minds active and challenged beyond the home-schooling day with over 40 hours worth of cool projects. techwillsaveus.com/shop/year-5-6-…

@PVilkes Hi, we're really sorry that your having issues updating the firmware on your Arcade Coder. We've emailed you to confirm that we'll be sending you a new one with the latest update pre-installed :)

@techwillsaveus An email stating, essentially, for me to ‘turn it on or off again’ is not an acceptable response this late into the complaint. I have provided sufficient written and visual information and I expected a less causal and flippant response. 29 days since receipt.

@techwillsaveus I have been emailing support since 2 Jan as the Arcade Coder does not work - the two response emails are insufficient given the length of time and volume of contact. Please either solve the problem or, as requested, send me the form to return. Order# 26028.

@PVilkes If you could email us again just so we can make sure all the connections are right and we can help you with your issue, that'd be amazing!

@techwillsaveus So after explaining last week why you had the wrong email (as it appears your tech team or whatever automated email had got a digit wrong in my email - despite already corresponding to me and with my evidence that I’d sent you the right email) - you want me to email you again?

@PVilkes Could you email support@techwillsaveus.com so we can help you with the correct email?

@techwillsaveus No you haven’t been in touch. No doubt because - as I have already explained in your email to me - you have my email wrong. Seriously poor.

@PVilkes Hey @PVilkes we try our best to make sure everyone gets the best care! We have been in contact with you, and are waiting for a response; it could be an issue with your mailbox, please check spam :)

@techwillsaveus Despite reassurance - I have no response or update from @techwillsaveus since last week and I am stuck with a useless lump of plastic. No solution. No confirmation on refund or return. Unacceptable.

Home-learning is even harder without laptops. @TechForUK is a group of UK tech entrepreneurs sourcing donated laptops and getting them to the schools and children who need them the most. Find out more, including a map of schools in need, through their tweets -

And, if you have a minute to spare, please answer our quick 2-question survey, to help us create home-learning support content that you'll fine useful - docs.google.com/forms/d/e/1FAI…

You can still download our free ebooks on how to supercharge your child's #homelearning if you haven't already - techwillsaveus.com/learn-at-home-… #homeschooling #learnfromhome

We've teamed up with our friends @TheGiantRoom on the Game Maker Club - a weekly workshop for kids who want to design & play their own games. With coding and arts & crafts options, this is a great way to keep kids learning, engaged and creative at home: thegiantroom.com/gamemakerclub

@AlliePolhill Hi @AlliePolhill Thanks for getting in touch. I am really sorry about this. Please email support@techwillsaveus.com and a member of our team will be able to assist with a replacement

@techwillsaveus we love your electro dough story kit but after a week our battery pack wires have come out and we can’t get them back in as the pack is glued shut and the wires soldered. How can we get a new battery pack? Thank you!

We know it's hard for families right now; combining work, parenting and home-schooling. We'll be sharing more helpful info over the next few weeks but for now - here's how you can request additional mobile data for free to help with online home-learning. get-help-with-tech.education.gov.uk/about-increasi…

@ideals Please email support@techwillsaveus.com and our team will be able to assist you with this.

@techwillsaveus your site with instructions for the electro dough isn’t working. Is there new links for this?

@abigailjoby1 Hey there! If you shoot our support@techwillsaveus.com an email with your order number and address, we can send a replacement!

My son aged 3 accidentally pulled out the red wire in the black battery pack he’s only had it for two days can you send a replacement or where can I purchase this separately thank you @techwillsaveus