The Works

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@Claire_Edberg Hi Claire, We apologise for any disappointment caused, and thank you for your loyal custom over the years. For more information, please visit theworks.co.uk/page/together-….

@TheWorksStores are scrapping their loyalty card scheme "to keep fantastic value" on their goods....

@steff_titch88 Hi Steff, We apologise for any disappointment caused, and thank you for your loyal custom over the years. For more information, please visit theworks.co.uk/page/together-….

i've worked in retail for many years and you do realise it's rewards/perks that bring more customers in so by getting rid of the loyalty scheme @TheWorksStores it'll mean your loyal customers won't spend as much - i spent far more because of the points but i won't be now 👎🏻

We’ve just checked out the back & we couldn’t see it

David Warner working his way through a book of The Sun Quick Crosswords he's bought at The Works is instantly my favourite thing in this series.

@benshephard @WestHam @benshephard our kind of celebration 🙌 Give us a shout if you need a top-up on bubble solution 🫧

This is mostly how I’ll be spending the day!!! Still can’t quite believe we did it! @WestHam #champions #Westham #bubbles ⚒⚒⚒⚒

Hell hath no fury like a child who hates having their basic human needs taken care of

Nobody tells you that parenting is just an infinite series of petty negotiations

Lesson in Chemistry by @BonnieGarmus is now available in paperback at @TheWorksStores! It's an absolutely fantastic book. Read my review to find out why you should believe the hype... thebookishbluebird.com/2022/07/book-r…

To my fellow stationery fans @TheWorksStores have a new range of washi tape suitable for scrapbooking, journals and crafting #washitape

Under One Roof has just gone into @TheWorksStores, a real bargain at £2.50 a copy. I'd love to see a shelfie if anyone happens to be calling in to one of their stores! #books #Reading

@JoMarsh1980 If you can dm us your order number and we will check this for you. Please be advised we are experiencing high volumes of contact due to the time of year and apologise for the wait time and delay. Kindest regards, The works

@TheWorksStores do your customer services representatives ever answer the phone? I’m missing an order, my online enquiries ignored, and ringing constantly (latest on hold for 20 minutes). Nice when I can’t get my sons birthday presents delivered and don’t have money to buy more!

@Kathryn49913521 Hi Kathryn, We can confirm a response has been sent to your direct message. Kindest regards, The Works

@TheWorksStores I had my parcel delivered last week. However it arrived broken and a few items missing. My order number is 34720186. I sent a message through with a photograph last week but I haven’t heard anything since. I’m eager to have the items replaced. Asap

@JoMarsh1980 Hi Jo, We are sorry to hear this. Our lines are open between 9:30am - 4:30pm Monday to Friday. We are experiencing high volumes of contact and apologise for any delay. Kindest regards, The Works

@nicjohnston87 Hi Nicola, We are sorry to see this and can confirm we have sent a response to your direct message. Kindest regards, The Works

Disappointed to open my daughter’s led decoration to find it broken! @TheWorksStores

@Gemd22 Hi Gemma, Please dm us your order number and we can look into this for you. Kindest regards, The Works

@TheWorksStores very poor customer service when I called this morning regarding an order I have not received. I purchased many things over the years from this company very disappointed and won’t buy again.

@LisaHodgkinson5 Hi Lisa, Please dm us with your product and postcode and we can check this for you. Kindest regards, The Works

@TheWorksStores are you able to check stock in stores in order to save a wasted journey?🙏🏻

Nipped out to town and saw @nicolamay1 in @TheWorksStores #books #bargains