upGrad

@RaviKum43481798 Hi Ravi, We regret to hear about your experience. We would like to understand your concern better and assist you further. Kindly DM us your registered email ID and relevant details so that our team can review the matter and connect with you accordingly.

@discreetbeing20 Hi, We understand your concern and regret the inconvenience caused. Our team has been in touch with you regarding your request and has shared the applicable policy and available options. We request you to kindly continue the conversation via email so we can assist you further.

@upGrad_edu Refusing refund citing “policy” and offering course switch but you don’t even provide what we need. Process was rushed, yet there’s still no clear resolution from your side. No real solution given. Please resolve.

@discreetbeing20 Hello, We regret the inconvenience caused. As per the policy, refund requests cannot be accommodated once the cohort has commenced. For alternative program options, please write to us at studentsupport@upgrad.com. We appreciate your understanding.

@dpkshetty1 Hello Deepak, regret for the delay. We’d like to understand your concern better and take it up with the relevant team. Could you please share your registered email ID with us via DM so we can look into this and assist you further. Thank you

@upGrad_edu @upGrad_edu - its more than 20+ days and no response to my refund request. Is this the high standards you claim to uphold ?

@upGrad_edu What is happening - I have emailed your customer care 1+ weeek back about withdrawing the candidature of my kid and requesting for a refund and there is no response, inspite of multiple follow-ups!

@discreetbeing20 Hello Netra, We have responded to you via DM. We request you to kindly share your registered email ID so we can assist you further. Once we receive the requested details, our team will reach out to you promptly. twitter.com/messages/compo…

@upGrad_edu I can’t DM you here kindly provide another alternative

@upGrad_edu Rushed into payment & loan during counselling (within 1 hour) under “eligibility check.” 15+ days now, no clear resolution. The loan is disbursed, lender ready to close on refund, but no UTR from your side. Resolve urgently or we escalate formally. @nch1915 @RBI

@dpkshetty1 Hello Deepak, We regret the inconvenience caused. We request you to kindly reach out to us at studentsupport@upgrad.com with your details so we can better understand your concern and assist you accordingly. Thank you.

@upGrad_edu @upGrad_edu any update on the above ? Its been more than 5 days

@___IAMVINAY___ @upgradabroad Hello Vinay, We understand your concern. However the offer letter is shared before the payment, to refer the terms and policies related to the program. We regret to inform you once batch commences, refund as per the policy is not feasible. We appreciate your understanding.

@upgrad_edu @upgradabroad I paid ₹3,70,000 for UpGrad Abroad. I attended only 10–15 classes and did not receive any proper value or outcome. Your team earlier told me “Refund or Deferral,” but now refund is denied with a standard policy reply. Please resolve this urgently.

@AkarshanBehera Hello Akarshan, We understand your concern. We request you to please share your registered e-mail id with us via DM and, For further assistance please reach out to us at studentsupport@upgrad.com. Thank you

@upGrad_edu I have completed a certification programme, but the name on my certificate is incorrect despite providing the correct details prior to starting the course. Kindly assist in rectifying this at the earliest. Thank you. #upGrad #CertificationIssue

@atueyithe5th Hello Ekne, We understand your concern. Please note that your issue has been forwarded to the relevant team for review. They will connect with you shortly. Thank you for your patience and understanding.

@upGrad_edu Paid for an MBA immersion in the UK that was promised for Jan. They quietly moved it to April without telling me—after I’d planned my leave & travel. No accountability, no refund. India needs companies like upGrad to do better. #upGrad #BadService

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@Karokz9 ✨ Congratulations Naveen, on successfully completing the Generative AI Foundations course! We’re delighted to have been a part of your learning journey and can’t wait to see you apply these skills ahead. 🙌

Great News!🎓 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft! Explore similar courses at @upGrad_edu #Microsoft #upGrad #aagekisoch certificates.upgrad.com/73026f6a-58f3-…

@techie_Mr_kiran ✨ Congratulations Kiran on successfully completing the Generative AI Foundations course! We’re delighted to have been a part of your learning journey and can’t wait to see you apply these skills ahead. 🙌

Great News!🎓😀 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft 🎯 Explore similar courses at @upGrad_edu #Microsoft #upGrad #aagekisoch #GenerativeAI #artificial_intelligence #AI certificates.upgrad.com/31e46ffd-8a4a-…

@AbhiinavvSiingh ✨ Congratulations Abhinav on successfully completing the Generative AI Foundations course! We’re delighted to have been a part of your learning journey and can’t wait to see you apply these skills ahead. 🙌

Great News!🎓 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft! #Microsoft #upGrad #aagekisoch certificates.upgrad.com/7a25406f-e2af-…

@ashutoshku990 Hi Ashutosh, We sincerely regret the inconvenience and frustration caused. Please share your registered email ID with us so that we can review your case and have the concerned team reach out to you promptly. Your patience and understanding are greatly appreciated.

@upGrad_edu - you never take a single request or complain from your end after we pay full fee to u .. it’s always student or professional who enrolled via your platform is been suffering .. your team don’t bother to call back or reply over email after payment, this is pathetic

@milten_sunny Congratulations Milten Sunny, on your certification! Wishing you the best as you apply these AI skills to real-world projects.

Great News!🎓 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft! Explore similar courses at @upGrad_edu #Microsoft #upGrad #aagekisoch certificates.upgrad.com/0bc73d7e-0168-…

@Karanjaswani4 Hello Karan, Thank you for reaching out to us. As your query pertains to university fees, we kindly request you to write to olacademicsupport@cuidol.in for further clarification and assistance. Thank you

they blocked me. And @upGrad_edu they vanished. I am asking for this help and some one from Chandigarh University called me and asked me to pay 1.10L for 2 years fees but my pending fees is only for last year which is 55k and I am ready to pay that in cash in university. #Scammed

@Chandigarh_uni I am enrolled into chandigarh university distance learning course (in BCA) they just stopped giving mentors after the 1st year and now in 3rd year they are not even helping me to pay my fees on a monthly basis as a student I only pay my fees.

@hiranandaniguy Congratulations Ramesh, on completing the GenAI program! Exciting times ahead as you apply these skills to real world impact.

Great News!🎓 Thrilled to have completed the Generative AI Foundations Certificate with @upGrad_edu and @Microsoft! #Microsoft #upGrad #aagekisoch certificates.upgrad.com/5a6e5d9a-a2d6-…

@Gautam_Mayekar Congratulations Gautam! We're proud to be part of your journey and wish you continued success! 👏

Celebrating my new certification! I'm happy to share that I've obtained a new certification : Marketing Analytics Specialization by 😎 @upGrad_edu × @MICA_Ahmedabad. #upGrad #KaamKiDegree #LifeLongLearning #AageKiSocho linkedin.com/posts/gautam-m…

@MAwaiz85319 Hello Awaiz, As stated in our previous communications, the offer letter was provided before the block amount payment. Also please note, the refund policy is clearly outlined on our website as well. We regret to inform you, the processing fees is non refundable. Thank you!

𝙏𝙝𝙞𝙨 𝙤𝙣𝙚 𝙞𝙨 𝙛𝙤𝙧 𝘼𝙝𝙢𝙚𝙙𝙖𝙗𝙖𝙙 💔 Every moment on court was for a city in grief. Today’s win is our tribute to the lives lost 🙏 #UMumbaTT | #आमचीMumba @RonnieScrewvala | @suhailchandhok

@MAwaiz85319 We understand your concern. However, no refund is pending from our end. The offer letter shares complete program details and policies to ensure transparency. Please note: Google meet recordings are for internal reference only. Hope this information addresses your query.

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