VSCO Support

@00000av001 Hi there, please connect with our Support team for further assistance: support.vsco.co/en/

@VSCO_support Hello can I please get an email from VSCO support to try to get back into my account.

We’re aware of an issue causing some Pro Memberships to temporarily disappear. Our team is working on a fix. A quick workaround: - Swipe up from the bottom of your screen and pause - Swipe up on VSCO to fully close it - Reopen VSCO Still stuck? support.vsco.co/hc/en-us/artic…

@saurs0uffle Hey there! You can connect with our Support team in the app, or through this link: support.vsco.co

@VSCO_support can’t edit any images atm says go check my internet but everything else is fine?

@G3Me__ Hi there, we'd love to help out. Please chat with us here: support.vsco.co/en/

@VSCO_support when I log in to VSCO Web my homepage lands. As soon as I click on the search button the screen just goes blank. Has been like this for some time now.

@SuperbKick Hi there, we'd love to help. Connect with us by starting a chat in the app, or on our website vsco.co

@VSCO_support I’ve returned to VSCO but it’s very different. Tools and presets I had access to and have edited images with before are now locked? How do I get my preset back?

@xoxomeyonn @GooglePlay @vsco Hi there, thanks for reaching out, we'd love to help. Connect with our support team by starting a chat on the website vsco.co, or send an email to support@vsco.co

Google Play's response is as shown in the screenshot below. IDR 320,790 is a large amount for me. So, if you understand my frustration, please approve my refund😭 @GooglePlay @VSCO_support @vsco

From Google Play > VSCO From VSCO > Google Play 😮‍💨😮‍💨 The only thing I need is a refund @GooglePlay @VSCO_support @vsco

@kfccombomeal We're sorry to hear you're having issues with the VSCO App. We'd love to help you in any way that we can, please connect with us at membercare@vsco.co.

@VSCO_support my vsco acc just got wiped or something it keeps saying there’s an internal server error

@EduardoThirteen @kfccombomeal Lamentamos que estés teniendo problemas con la aplicación VSCO. Nos encantaría ayudarte en todo lo que podamos, por favor contáctanos en membercare@vsco.co.

@kfccombomeal @VSCO_support Al parecer se cayeron los servidores, tampoco me deja entrar

@badmonmarcos We're sorry to hear you're having issues with the VSCO app. If you'd like personal assistance with the app, please write in to support@vsco.co. We're here to help!

@VSCO_support What’sup with all the ads on the app now!?!? An ad after every 4th photo is wild

@denb0w @vsco We're sorry to hear you're having issues with the VSCO app. If you'd like personal assistance with the app, please write in to support@vsco.co. We're here to help!

@vsco @VSCO_support This was done on your website @vsco

Give your photos meaning beyond the moment. Edit, refine, and elevate every shot with VSCO. 📸 50% off your VSCO Pro Membership: vs.co/Jg7o/xhbf0sy8 Ends December 3rd.

@Mariano_Potter We’re sorry to hear you're having issues with your subscription. Please submit a support ticket at bit.ly/3f4CVbR. We will be more than happy to assist you.

@VSCO_support Hello. Im having issues with my subscription. I have a Pro subscription until August 2026 and the app is telling me to subscribe again…

@Mariano_Potter @AngelBecerra We’re sorry to hear you're having issues with your subscription. Please submit a support ticket at bit.ly/3f4CVbR. We will be more than happy to assist you.

@AngelBecerra @VSCO_support Pues que nos compensen que la suscripción no es barata que digamos…

@denb0w @vsco We’re happy to help. Please submit a support ticket at bit.ly/3f4CVbR. We will be more than happy to assist you.

@vsco This figures. I signed up for Pro and two days later @vsco offers 50%. I would like the difference please. @VSCO_support

@czachyyy @vsco Hi there, we'd love to help out. Create a support ticket with us here: vs.co/help

@VSCO_support @vsco I haven’t been able to access my account in almost a week and the minute I open the app it glitches with the message “error contacting server” , all of the 5-6 years of pictures have been posted on my account and I can’t access it Please do the needful !!

@kikiket_ Hi there, thanks for reaching out. This was caused by a bug which we identified, and the issue has now been resolved.

@VSCO_support there’s no way you think it’s a good idea to force people to buy pro to change their pfp. Ive had yearly plus for years, imma need you to fix that expeditiously!

@myleswasahero We’re sorry to hear you're having issues with the VSCO app. Please submit a support ticket at bit.ly/3f4CVbR. We will be more than happy to assist you.

@VSCO_support why is my app not opening? I've reinstalled, updated phone, restarted phone and I've checked internet connection.

@joshhumble @vsco Hi Josh, thanks for your question on this topic. While we don’t currently have a tool to filter out AI-generated images, our Community Guidelines do require creators to only share content they have rights to and to be authentic about its source. We truly value your feedback!

Hey @vsco, @VSCO_support - is there an option to filter out AI inages, images created with AI elements?

@jac_xc Hi there, we're sorry to hear you're unable to send messages! We'd love to investigate, would you mind creating a Support ticket with us here? vs.co/help

@VSCO_support my messages have not been able to send this morning and are continuing to not send. The reciepient/mutual follower is also trying to message me but are seeing the same message "user cannot be messaged". Help?

@nickdodd Hello Nick, Thank you foe your response. I understand you’d like to delete your account. We can handle the process on your behalf. Could you please create a support ticket so we can get started right away?: bit.ly/3vJdeEy

@VSCO_support NO

@VSCO_support needing to do homework, sign in in multiple places, checking emails ....who in charge was like "yeah let's make it as convoluted as humanly possible for a user to delete their account!" ? This is absolutely horrible software and service design.

@nickdodd Hi there, we're sorry you are having trouble deleting your account. Please create a support ticket so we can assist with the process: bit.ly/3vJdeEy

@VSCO_support Are you a bot? I AM NOT EVER INTERACTING with your terrible service again.