ZebPay support

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ZebPay support

ZebPay support

@zebpaysupport

Official ZebPay support. We will never ask you to DM us, transfer funds to any address or share personal details except via a support ticket on https://t.co/n8hbqqIwlJ

India Katılım Kasım 2016
11 Takip Edilen13.3K Takipçiler
dhiru
dhiru@dhiruy6264·
@zebpaysupport I have already waited for nearly a month,restricted Please ensure the technical block is removed from my account so I can withdraw my available INR balance
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dhiru
dhiru@dhiruy6264·
@zebpaysupport @zebpay Dear ZebPay Team, In your official email (attached below), you explicitly stated: "Please note that there are no restrictions on fiat deposits and withdrawals, buying, selling, trading, or investment activities at Level 1."
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 Hey! The team will be able to take any action. We have informed them and they will get back to you within 24 to 48 hours.
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dhiru
dhiru@dhiruy6264·
@zebpaysupport My INR withdrawal is completely RESTRICTED and blocked inside the app, even though your official email explicitly says there are NO restrictions on fiat withdrawals at Level 1. Stop telling me to wait for the ticket. Look at the screenshot I provided and unblock my INR withdrawal
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 Hey! There is an ongoing ticket and the team is working on it. Please be assured as the team will get back to you with an update on ticket itself.
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dhiru
dhiru@dhiruy6264·
@zebpaysupport I have already shared my ITR, statements, and even my Income Tax portal details 3 times over! If your email confirms INR withdrawals are allowed at Level 1, why is your app showing my account as RESTRICTED and blocking my INR withdrawal? Answer this clearly! @zebpay
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 documents have been submitted earlier. We request your cooperation in providing the requested information so that the review can be completed smoothly. We appreciate your understanding and support. (2/2)
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 We understand that you may have already submitted documents previously. However, the current request has been raised as part of our compliance and regulatory requirements. In certain cases, additional or updated documents may be required for verification purposes, even if (1/2)
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 Hi there, Rest assured, we're actively working to resolve this matter for you. Your patience and cooperation are greatly valued as we strive to improve your experience
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ZebPay support
ZebPay support@zebpaysupport·
@sarveshRajpoot1 We understand your concern, and we're actively working to resolve the issue as quickly as possible!
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Sarvesh Rajpoot
Sarvesh Rajpoot@sarveshRajpoot1·
@zebpaysupport : 1610234 : Consolidating Your Queries: Existing Ticket Update You people are seating to resolve the query or just for consolidating it?? This is really not acceptable to the platform like yours!!!
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 Our team has already responded to your ticket. You will get a resolution soon. In the meantime, we request you be patient and support us until we resolve the issue. Thanks!
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dhiru
dhiru@dhiruy6264·
@zebpaysupport Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately so I can take my money out and close this account forever
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dhiru
dhiru@dhiruy6264·
@RajKarkara @zebpay @zebpaysupport I am writing this as a serious follow-up to my previous email sent regarding my deposit (TXID: 0xfe0f97857c8776f3c48e983a372a8189d5fa45e5d4a1a5cbfb101e4a89e65ec9).
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ZebPay support
ZebPay support@zebpaysupport·
@dhiruy6264 Based on our reply, we see you have shared the documents which are under review. We will get back to you post review.
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Sachin
Sachin@XSachiin·
@zebpaysupport But my issue is not resolved by email. So please arrange a call by zebpay support team.
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ZebPay support
ZebPay support@zebpaysupport·
@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the resolution provided
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Sachin
Sachin@XSachiin·
@zebpaysupport On email support my issue is not resolved. Please arrange a call from zebpay support asap. I'm suffering from a medical emergency and my money stucked in zebpay app. @zebpaysupport @zebpay Please arrange a call .
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ZebPay support
ZebPay support@zebpaysupport·
@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the update provided.
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dhiru
dhiru@dhiruy6264·
@zebpaysupport I deposited my own hard-earned INR into your platform, and now that the deposit is officially cleared, I have every right to withdraw my funds. Why is my INR withdrawal blocked now? ​Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately
dhiru tweet media
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dhiru
dhiru@dhiruy6264·
@zebpaysupport "I am trying to withdraw my INR balance since you approved my deposit, but the system is not allowing me to do so. It shows a restriction related to my account status.
dhiru tweet media
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dhiru
dhiru@dhiruy6264·
@zebpaysupport Does the record of the sessions I actually attended not count as a valid form? What else is required? I even provided my Form ID and password—why don't you just handle it yourselves?
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dhiru
dhiru@dhiruy6264·
@zebpaysupport I would also like to remind you that my Level 2 EDD documents were submitted over a month ago and are still pending review. Delaying a verified user's funds for 8 days without a clear update is highly concerning. .
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dhiru
dhiru@dhiruy6264·
@zebpaysupport It has been 8 days since I made this deposit from my personal Gate.io account, and the funds are still showing as "on hold." I have already provided all the necessary details, including my address in Satna and the purpose of the transaction.
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