ZebPay support

@dhiruy6264 Please be assured as this will be taken care of.

@zebpaysupport I have already waited for nearly a month,restricted Please ensure the technical block is removed from my account so I can withdraw my available INR balance

@zebpaysupport @zebpay Dear ZebPay Team, In your official email (attached below), you explicitly stated: "Please note that there are no restrictions on fiat deposits and withdrawals, buying, selling, trading, or investment activities at Level 1."

@dhiruy6264 Hey! The team will be able to take any action. We have informed them and they will get back to you within 24 to 48 hours.

@zebpaysupport My INR withdrawal is completely RESTRICTED and blocked inside the app, even though your official email explicitly says there are NO restrictions on fiat withdrawals at Level 1. Stop telling me to wait for the ticket. Look at the screenshot I provided and unblock my INR withdrawal

@dhiruy6264 Hey! There is an ongoing ticket and the team is working on it. Please be assured as the team will get back to you with an update on ticket itself.

@zebpaysupport I have already shared my ITR, statements, and even my Income Tax portal details 3 times over! If your email confirms INR withdrawals are allowed at Level 1, why is your app showing my account as RESTRICTED and blocking my INR withdrawal? Answer this clearly! @zebpay

@LaxmiKumar54855 Hey! The team will get back to you on ticket within 24 to 48 hours.

@zebpaysupport Still no reply

@zebpay @zebpay @zebpaysupport My DOGE withdrawal failed on 28 Jan 2026 and 416.39053 DOGE is still not credited. Ticket 1574249. Kindly resolve urgently.

@dhiruy6264 documents have been submitted earlier. We request your cooperation in providing the requested information so that the review can be completed smoothly. We appreciate your understanding and support. (2/2)

@dhiruy6264 We understand that you may have already submitted documents previously. However, the current request has been raised as part of our compliance and regulatory requirements. In certain cases, additional or updated documents may be required for verification purposes, even if (1/2)

@dhiruy6264 Hi there, Rest assured, we're actively working to resolve this matter for you. Your patience and cooperation are greatly valued as we strive to improve your experience

@sarveshRajpoot1 We understand your concern, and we're actively working to resolve the issue as quickly as possible!

@zebpaysupport : 1610234 : Consolidating Your Queries: Existing Ticket Update You people are seating to resolve the query or just for consolidating it?? This is really not acceptable to the platform like yours!!!

@dhiruy6264 Our team has already responded to your ticket. You will get a resolution soon. In the meantime, we request you be patient and support us until we resolve the issue. Thanks!

@zebpaysupport Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately so I can take my money out and close this account forever

@RajKarkara @zebpay @zebpaysupport I am writing this as a serious follow-up to my previous email sent regarding my deposit (TXID: 0xfe0f97857c8776f3c48e983a372a8189d5fa45e5d4a1a5cbfb101e4a89e65ec9).

@dhiruy6264 Based on our reply, we see you have shared the documents which are under review. We will get back to you post review.

@zebpaysupport Mujhe nahi mila reply

@XSachiin Kindly share your concern on the ticket.

@zebpaysupport But my issue is not resolved by email. So please arrange a call by zebpay support team.

Please Solve my Ticket I'd #1605115 asap. @zebpaysupport @zebpay

@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the resolution provided

@zebpaysupport On email support my issue is not resolved. Please arrange a call from zebpay support asap. I'm suffering from a medical emergency and my money stucked in zebpay app. @zebpaysupport @zebpay Please arrange a call .

@XSachiin Hi Sachin, we have responded to your ticket. Kindly check your registered email for the update provided.

@dhiruy6264 We have replied to your ticket.

@zebpaysupport I deposited my own hard-earned INR into your platform, and now that the deposit is officially cleared, I have every right to withdraw my funds. Why is my INR withdrawal blocked now? ​Stop placing one restriction after another on my account. Unblock my INR withdrawal immediately

@dhiruy6264 We have replied to your ticket.

@zebpaysupport "I am trying to withdraw my INR balance since you approved my deposit, but the system is not allowing me to do so. It shows a restriction related to my account status.

@dhiruy6264 We have replied to your ticket.

@dhiruy6264 We have replied to your ticket.

@zebpaysupport Does the record of the sessions I actually attended not count as a valid form? What else is required? I even provided my Form ID and password—why don't you just handle it yourselves?

@dhiruy6264 We have replied to your ticket.

@zebpaysupport I would also like to remind you that my Level 2 EDD documents were submitted over a month ago and are still pending review. Delaying a verified user's funds for 8 days without a clear update is highly concerning. .

@zebpaysupport @zebpay Mai ne usdt deposit Kiya tha lekin hold hai credit nahi hu

@dhiruy6264 We have replied to your ticket.

@zebpaysupport It has been 8 days since I made this deposit from my personal Gate.io account, and the funds are still showing as "on hold." I have already provided all the necessary details, including my address in Satna and the purpose of the transaction.