Adobe

@alisavuvu Thanks for reaching out. Please send us a direct message with more details about your issue so we can assist you better.

@Adobe please check my message, i need your help

The way brands are discovered is changing fast. Today, Adobe completed its acquisition of Semrush, expanding how businesses show up and get found in an AI-first world. AI traffic to U.S. retail sites is up 269% YoY. The next chapter of CX starts with visibility. adobe.ly/3QE3OKi

@Saim_Shahzad01 We understand your frustration and want to help. Please explain in your DM what is the issue you are facing so that we can assist you.

@Adobe Please check your DM

@Adobe your checkout didn't work properly from the last 5 days and I'm very frustrated I talked with your chat support and they are very unprofessional they said everything is fine and don't solve my issue

@FullServeWeb Hi! If you have questions about your subscription or want to review your plan options, please visit your Adobe account or DM us for clarification. twitter.com/messages/compo…

Dear @Adobe, got your $15/month increase notice today. Extortion is really your niche.

@MelColley @saesayshey We understand this is frustrating. For account-specific issues, please check your Adobe support cases or DM us directly if you need any clarification twitter.com/messages/compo…

@saesayshey @Adobe Our conversation ended with them telling me to deactivate in my account, to which I sent a screenshot of no activated devices in my account, and them being like 'we'll email you'. Yet to be determined if my rage will be dealt with.

Now telling me they can no longer allow me to use it because 'old' WTF kind of scam is this @Adobe I PAID for this software already and it is functional if you would allow me to install it on my computer. You've basically bricked me from being able to use something I own!

@H1GHCHIEF We understand your concern. Refunds typically take 3 to 10 business days to process and appear on your payment method. If it's been longer, please DM us for assistance.

@Adobe I need my refund … @Adobe You have a 14 day cancellation refund policy …. Where is my refund.

Adobe for creativity + Claude 🤝 Now, Claude users can power their content with more than 50 Creative Cloud tools. Simply describe the outcome you want and let the assistant orchestrate workflows behind the scenes: adobe.ly/4cTkJjF

@Narsing02141253 @creativecloud Hi! To cancel your subscription, please visit your Adobe account settings here: helpx.adobe.com/account/indivi…. If you need further assistance, feel free to send us a DM—we’re happy to help!

@Adobe @creativecloud I have subscribed for free subscription but I cannot cancel the plan there is no option to cancel payment. Kindly assist on this, because user can cancel whenever they want #adobe #india #trending

Hi Ahmed, we understand your concern and apologize for the inconvenience. To help resolve the issue with your Adobe Stock contributor account, please contact our support team directly. You can find the steps to reach them here: helpx.adobe.com/stock/contribu…. Thank you for your patience and understanding.

@Adobe Sir My Adobe stock contributor account is blocked, I have received a mail, why my account is blocked without mentioning any reason. I request adobe team to kindly review my account it must be some misunderstanding from your side. Thanks & kegards Ahmed bhatti

@MrDharmendra25 @AdobeCare Thank you for reaching out. We’re reviewing your DM and will assist you there to help recover your account securely.

@Adobe @AdobeCare I Messaged You In DM Please Solve My Issue

My Adobe Scan account is linked to a disabled Google email, so I can’t receive verification codes or access my files. Please help me recover my account via alternative verification. @Adobe @AdobeCare #Adobe #AdobeScan #Help

@AnointingOsita Thanks for reaching out. Please check your DMs for our response or contact support at adobe.ly/4kyVSF5 if you haven’t received a reply yet.

@Adobe @Adobe please I sent a dm Could you please reply

Sneaks took center stage at #AdobeSummit and gave us a preview of the future of agentic AI in marketing. Check out the in-development projects reimagining content production, branded experiences and creative workflows: adobe.ly/4uaaAGk

@Thedencode We understand your frustration about the billing and support experience. Please DM us with your account details so we can look into the double charge and assist you further.

@Adobe you double-charged my account, your phone support disconnects me EVERY. SINGLE. TIME, your chat is a black hole, and now I find out you're not even open on weekends?? You have ONE job — support the creatives paying your subscription — and you can't even pick up the phone. This is embarrassing for a billion-dollar company. COULD YOU Fix it. Now. SO I CAN DO MY JOB.🧵

@NotGovernor We understand your frustration. For billing inquiries, please check your Adobe account details. If you need further help, you can contact us privately.

I had to call the bank and dispute @Adobe 's charges today. I waited until THE DAY of the renewal, and they are STILL trying to charge me hundreds. I can't imagine how a company could generate more ill will in its customers. I am done with their dark billing patterns.

@StopAdobe2026 We understand your frustration. Please send us a direct message with your account details so we can look into this matter further.

@Adobe This is an absolute JOKE. Why is your customer support email inbox full and the support phone number you provide hangs up on you? You charged me $100 after confirming to me that I cancelled my trial. Receipts attached. Refund this fraudulent charge now.

In a world where teams are expected to continuously adapt, test more, and learn quicker, Adobe GenStudio for Performance Marketing puts control back in marketers' hands. Deep insights and automation allow brands to scale creative production without sacrificing quality, consistency, or brand alignment. See the full lineup of GenStudio innovations coming out of #AdobeSummit: adobe.ly/4vKzAp9

@sudhendrakumar @Apple @Office Thanks for sharing this detail. Differences in PDF sizes can occur due to how Word for Mac handles file elements. For specific help, please contact support at adobe.ly/4kyVSF5 so we can assist you better.

@Apple @Adobe @Office Hi When we use save as option to convert to PDF from word for Mac the file size of PDF is exorbitantly large often equal to word format file size. This is not the situation while doing the same on windows operating system. Why is this differentiation

@pmci1978 @pmci1978 We understand how this impacts your work. For troubleshooting steps on high memory use and freezes, please see helpx.adobe.com/acrobat/deskto… or contact us directly via DM.

@Adobe I leave your uselessly coded Acrobat running for more than a few hours with documents open to view at meetings and it tries to use 189Gb of RAM. My MacBook has 32Gb. Computer freeze. This is a recurring issue. Fix it. Do a ground up rewrite - it’s only been over 30 years!

@BryanJacquet2 Bonjour, désolé pour ces soucis. Si Photoshop crash lors de l’ajout d’images, vérifiez l’espace disque, les paramètres GPU et que l’app est bien à jour. Plus d’infos : helpx.adobe.com/photoshop/kb/b… besoin, contactez‑nous en DM.

@Adobe entre vos applis qui étaient devenues inutilisables parce qu'elles inventaient un conflit avec mon disque dur et maintenant Photoshop qui crash a chaque fois que je veux ajouter une image... Disons que bon, j'aimerai pouvoir utiliser les applis pour lesquelles je paye.