Ask PayPal

For account specific support, please visit paypal.com/help.

Hola Alan buenas tardes Agradecemos su contacto , lamentamos lo que nos comenta. En este caso le pedimos nos contacte por medio de nuestra central de atendimiento por favor. Por este medio no tenemos acceso a las cuentas por seguridad. Llame al Servicio de Asistencia al Cliente de PayPal 800-925-0308 Horario del Servicio de Atención al Cliente De 6:00 a. m. a 8:00 p. m. CT de EE. UU., de lunes a viernes. De 8:00 a. m. a 8:00 p. m. CT de EE. UU. los sábados y domingos. Gracias

Oigan @AskPayPal ¿Ya van a resolver mi problema de pago o van a seguir echándole el milagrito a todos menos a ustedes?

Hi there! Thank you for reaching out to PayPal. We apologize for the inconvenience caused. Kindly refer the help article to know the path forward: paypal.com/cshelp/article…. You can also reach out to our support team during business hours to discuss the next steps or to get an understanding of the possible solutions to the issue. You can contact our support team by following this link: paypal.com/cshelp/article… or by clicking "Contact Us" at the bottom of the PayPal homepage via call. If you are unable to log in, select "Call us" as Guest, or visit this link: paypal.com/smarthelp/cont….

@AskPayPal I am unable to make my current phone number, which is my only phone number, the primary number. PayPal will not permit me to alter the status of the old phone number, which now belongs, of course, to someone else. Chat on your website is disabled for me.

For account specific support, please visit paypal.com/help.

Hi there! Thanks for reaching out to PayPal. We understand that you want to close your PayPal account. You can refer to his article for more information paypal.com/cshelp/article…. Additionally, get in touch with our team by selecting the "Call Us" as Guest, option in the bottom of our PayPal.com homepage. For any account-related queries, we currently offer support through call and message options only. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can also refer to the link to check all our contact options: paypal.com/cshelp/article… We look forward to assisting you.

@AskPayPal hi I want to close my PayPal account but 2 factor authentication is wrong phone number to send a code by text

Hi there, Thanks for reaching out to PayPal. For any account-related queries, we currently offer support through call and message options only. We’ll be happy to assist you through these channels. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont… We look forward to assisting you.

Hi there! Thank you for reaching out to PayPal. At the moment, calling us or contacting us through messaging are the official support channels we offer. You can also make sure you’re viewing the correct support options for your location by scrolling to the bottom of the page, clicking on the flag icon, and selecting your specific country. This will display the contact details available in your region. We really appreciate your patience and understanding, and our team will be glad to assist you through the available channels.

@AskPayPal I cannot access my PayPal account because it is asking for an "Authenticator App" code, and I no longer have access to that app. Please remove or reset the two-step verification / authentication required from my account so I can log in. My PayPal email yonaamber07@gmail.com

@AskPayPal @AskPayPal I cannot access my account because it requires an authenticator app code. I need help to remove it. My PayPal email is: (your email)

Hi there! Thank you for contacting PayPal. We understand that you are facing issue accessing your PayPal account. Please contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal hi I need help accessing my business account

Hi there! Thank you for reaching out to PayPal. We understand that you are unable to find the details of a transaction. Please get in touch with our support team during business hours to discuss the next steps or to get an understanding of the possible solutions to the issue. You can contact our support team by following this link: paypal.com/cshelp/article… or by clicking "Contact Us" at the bottom of the PayPal homepage. If you are unable to log in, select "Call us" as Guest, or visit this link: paypal.com/smarthelp/cont….

@AskPayPal I have an order notification from a company that says I paid via paypal. They have not sent the product. I want to do a resolution centre case to have my money returned, but cannot find the transaction . I have tried, but cannot find a way to message for help

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login into your PayPal account. Please contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hello, my PayPal account is temporarily blocked and I cannot access the message center or contact support. I keep getting “Sorry, right now we cannot do that”. Can you help me restore access? i already speak with help center atc.. but i doesn’t help at all please help

Hi there! The security of your account is important to us. In case there is an unauthorized party, trying to access your personal data, please get in touch with our support team through our homepage for your account to be temporarily blocked while we investigate the incident. You can follow the link to contact our support team paypal.com/cshelp/article… or by clicking 'contact' at the bottom of the PayPal.com and reach us through call and if you're unable to login kindly select "Call us as Guest" or by referring to this link paypal.com/smarthelp/cont…

@AskPayPal Hello, My PayPal account has been hacked. Someone changed my phone number and I can no longer access my account. I still have access to my email. I can provide any information needed to verify my identity.

Hi there! Thank you for reaching out to PayPal. We do understand that you are unable to access your PayPal account. In this type of situation, it is best to contact our support team. Our team will verify some information over call/chat and help you further on the same. Please try clicking the 'Contact Us' option, then click the 'Password and account access' option, and then 'Login problems'. You can also select "Call Us" as a guest or chat with us using logged out chat option during business hours. paypal.com/cshelp/contact…

@AskPayPal Hello, I cannot log into my PayPal account. It says “We’re having trouble confirming your identity”. I cannot use chat or call. Please help me recover my account.

Hi there! Thank you for reaching out to PayPal. We do understand that you are unable to access your PayPal account. In this type of situation, it is best to contact our support team. Our team will verify some information over call/chat and help you further on the same. Please try clicking the 'Contact Us' option, then click the 'Password and account access' option, and then 'Login problems'. You can also select "Call Us" as a guest or chat with us using logged out chat option during business hours. paypal.com/cshelp/contact… You can make sure you’re viewing the correct support options for your location by scrolling to the bottom of the page, clicking on the flag icon, and selecting your specific country. This will display the contact details available in your region. We really appreciate your patience and understanding, and our team will be glad to assist you through the available channels.

@AskPayPal Hello, I reset my phone and can’t receive PayPal app login notifications. I’m stuck because there is no other verification option. Please disable app authentication or enable SMS/email login. I cannot call support because I don’t have international calling. This is my only way .

@Santista_otaku Para ayudarte con la revisión de esa transacción por favor usa este enlace: paypal.com/mx/cshelp/cont… También nos puedes llamar Servicio de Asistencia al Cliente de PayPal 800-925-0308 Saludos

A ver @VisaMX @AskPayPal ¿Quien de ustedes dos fueron los que se chingaron mi dinero? Que no fueron dos pesos lo que me quitaron

Hi there! Thank you for reaching out to PayPal. We are sorry to hear that your account is under limitations. Kindly reach out to our Customer Support team by clicking the Contact option at the bottom of the PayPal page. If you are unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest". You can also reach out to our Customer Support Team by accessing the link given paypal.com/cshelp/contact…

@AskPayPal Limited by mistake (Case: PP-L-760611317032). My account was banned only for resetting my password multiple times. Your bot flagged it as "unusual activity" by error. No transactions made. Please connect me to a Human Agent for a manual review of my login logs @AskPayPal

My account (PP-L-760611317032) was permanently limited just for resetting my password. I am a freelance web developer from India and haven't even started my business yet. Your support chat is giving automated replies. Please help me with a human review. @PayPal @AskPayPal

Hi there! Thanks for reaching out to PayPal. For any account-related queries, we currently offer support through call and message options only. We’ll be happy to assist you through these channels. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont… We look forward to assisting you.

@AskPayPal Hi paypal someone bought a digital item from me then got a refund for claiming that i did not give him and now he did the same trick again without providing any info + using old screenshoot of another payment he used in other cases while i provided 4-5 additional info

For account specific support, please visit paypal.com/help.

Hi there! Thanks for reaching out to PayPal. If your account is limited, please log in and visit the resolution center to review the details and complete any requested steps. Once submitted, our team will review the information and update you as soon as possible. For further assistance, you can contact our support team during business hours by clicking “Contact Us” at the bottom of the PayPal homepage. You may also visit the link below to get in touch with us: paypal.com/smarthelp/cont…

@AskPayPal Hello, my PayPal account is permanently limited. I received an email saying my funds are eligible for withdrawal, but I cannot withdraw or add a bank account. Please assist me in withdrawing my funds manually. Thank you. kfttcc@gmail.com

Hi there! Thank you for reaching out to PayPal. We apologize for the inconvenience caused. Please contact our customer support during business hours by clicking contact at the bottom of the PayPal homepage and do reach via phone by selecting "Call us as Guest" Option. By selecting this option you will not require logging in to your account and able to connect to our support team. You can also reach out to our Customer Support Team by accessing the link given paypal.com/cshelp/contact…

@AskPayPal hello i was trying to make an account and it didn't work it says that you guys are having trouble completing my request and i tried 2 hours ago and now and still wont work and im at the part where i need to put my phone number in

Hi There! Thank you for reaching out to PayPal. We are sorry for the inconvenience caused. Please get in touch with our support team during business hours to discuss the next steps or to get an understanding of the possible solutions to the issue. You can contact our support team by following this link: paypal.com/cshelp/article… or by clicking "Contact Us" at the bottom of the PayPal homepage. If you are unable to log in, select "Call us" as Guest, or visit this link: paypal.com/smarthelp/cont….

@AskPayPal I just saw that someone changed my gmail address, and now im locked up and cant report on customer service. Please help. Thank you. PS. i have some screen shots of the problem if that would help

Hi there! Thank you for reaching out to PayPal. We understand that you are facing issues with accessing your PayPal account. Please contact our support team during business hours by clicking 'Contact Us' at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as Guest, or you can visit the following link: paypal.com/smarthelp/cont… to resolve the issue.

@AskPayPal Hello, I’m unable to access my PayPal account because the verification code is sent to a phone number I no longer have access to. Could you please help me remove or update that phone number so I can log in?