Ask PayPal

For account specific support, please visit paypal.com/help.

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login due to unauthorized activity into your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hey, I deleted my account for security reasons, and now I’m trying to create a new one, but I’m not receiving the SMS verification code on my phone number. My previous account was hacked into before it was deleted if you need some context.

Hi there! Thank you for contacting PayPal. We understand that your concern is regarding the permanent limitation of your PayPal account. Please contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

Paypal @PayPal @AskPayPal owned by racist @elonmusk ... believes that africans are poor and does not so any business . I just received some few dollars in my business paypal account and now they have permanently limited me.

Hi there! Thank you for contacting PayPal. We understand that your concern is regarding the permanent limitation of your PayPal account. Please contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hello PayPal Support, My account has been permanently limited and I would like to request a review. I believe there may have been a misunderstanding. Could you please guide me on how to appeal this decision? Thank you.

Hi there! Thanks for reaching out to PayPal. We understand that your PayPal account is permanently limited at the moment. Please get in touch with our team by selecting the "Call Us" as Guest, option in the bottom of our PayPal.com homepage. For any account-related queries, we currently offer support through call and message options only. To make sure you’re viewing the correct support options for your location, please scroll to the bottom of the PayPal page, click on the flag icon, and select your country. This will display the contact details available in your region. You can also refer to the link to check all our contact options: paypal.com/cshelp/article… We look forward to assisting you.

@AskPayPal My account was permanently limited shortly after I changed my password. Please check dm, thanks.

For account specific support, please visit paypal.com/help.

Hi there! Thank you for reaching out to PayPal. We are sorry to hear that your account is under limitations. Kindly reach out to our Customer Support team by clicking the Contact option at the bottom of the PayPal page. If you are unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest". You can also reach out to our Customer Support Team by accessing the link given paypal.com/cshelp/contact…

@AskPayPal hello PayPal I have just seen that I'm permanently limited after a review. I always do clean business with my clients. I even provided proof of my identity card photo and proof of the business I do. Kindly help me.

Hi there! Thank you for reaching out to PayPal. We are sorry to hear about your account being permanently limited. Please contact our support team during business hours by clicking 'Contact Us' at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as Guest, or you can visit the following link: paypal.com/smarthelp/cont… to resolve the issue.

@AskPayPal Hello, I need help with a permanent limitation on my account (ID: PP-L-715911219844). I am from Venezuela and I don't have the option to send you a DM. Could you please help me to appeal this situation? Thank you.

Hi there! Thank you for reaching out to PayPal. At the moment, calling us or contacting us through messaging are the official support channels we offer. You can also make sure you’re viewing the correct support options for your location by scrolling to the bottom of the page, clicking on the flag icon, and selecting your specific country. This will display the contact details available in your region. We really appreciate your patience and understanding, and our team will be glad to assist you through the available channels.

@AskPayPal I cannot call because I am in Vietnam and I do not speak English. Please help me verify my account via chat or email. I lost my old phone number and cannot receive the code.

Hi there! Thank you for reaching out to PayPal. We understand that you are facing issues with accessing your PayPal account. In this type of situation, it's best to give us a call. Our team will verify some information over the phone and help you further with the same. Please contact our support team by clicking the 'Contact Us' option, then selecting 'Password and Account Access,' followed by 'Login Problems.' You will then see the 'Call Us' option as a guest during business hours. paypal.com/us/cshelp/cont….

@AskPayPal I cannot access my account because I lost my old phone number. I cannot receive the verification code. Please help me remove the old phone number from my account @hoangthilich

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login into your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hi, I need help with my account. I cannot access my old phone number

Hi there! Thanks for reaching out to PayPal. If your account is limited, please log in and visit the resolution center to review the details and complete any requested steps. Once submitted, our team will review the information and update you as soon as possible. For further assistance, you can contact our support team during business hours by clicking “Contact Us” at the bottom of the PayPal homepage. You may also visit the link below to get in touch with us: paypal.com/smarthelp/cont…

Hi, @AskPayPal @PayPal. My account was permanently limited YEARS AGO. The 180-day hold has expired. I still have a balance remaining. I request instructions on how to transfer it to my bank account or by check. I await your response. Thank you.

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login into your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hi, I lost my phone number and cannot receive SMS code. I cannot log in or withdraw my money. Can you help me contact support or fix this issue?

Hi there! Thanks for reaching out to PayPal. We're sorry to hear about the situation you're facing. For security reasons, we're unable to assist through DMs. We offer support through call and messaging options only, where our team can review your account and assist you further. Please contact our Customer Support team through the Help Center on your PayPal account. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont…

@AskPayPal In my PAN card and all the documents, the single name is 'Lucky' and PayPal also asks for surname due to which my KYC is getting rejected. What is the solution for this?

Hi there! Thanks for reaching out to PayPal. We're sorry to hear about the situation you're facing. For security reasons, we're unable to assist through DMs. We offer support through call and messaging options only, where our team can review your account and assist you further. Please contact our Customer Support team through the Help Center on your PayPal account. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont…

paymaya whats with the paypal issue. My transfer is not appearing in my wallet even if it was officially received by maya @PayPal @AskPayPal @mayaofficialph

Hi there! Thanks for reaching out to PayPal. We're sorry to hear about the situation you're facing. For security reasons, we're unable to assist through DMs. We offer support through call and messaging options only, where our team can review your account and assist you further. Please contact our Customer Support team through the Help Center on your PayPal account. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont….

@AskPayPal Good morning, I dont have access to my phone number, I cannot access either the PayPal website or the application because it asks for a code sent to my old mobile phone. Can you tell me how to log in ? Thanks

Hi there! Thank you for reaching out to PayPal. We understand that you are facing issues with logging into your PayPal account. In this type of situation, it's best to give us a call. Our team will verify some information over the phone and help you further with the same. Please contact our support team by clicking the 'Contact Us' option, then selecting 'Password and Account Access,' followed by 'Login Problems.' You will then see the 'Call Us' option as a guest during business hours. paypal.com/us/cshelp/cont….

@AskPayPal Hello, I can't log into my PayPal account because the OTP is sent to my old phone number. I no longer have access to it. Please help. My email barakadeo09@gmail.com

Hi there! Thanks for reaching out to PayPal. If your account is limited, please log in and visit the resolution center to review the details and complete any requested steps. Once submitted, our team will review the information and update you as soon as possible. For further assistance, you can contact our support team during business hours by clicking “Contact Us” at the bottom of the PayPal homepage. You may also visit the link below to get in touch with us: paypal.com/smarthelp/cont…

@AskPayPal @AskPayPal Hello, I need help with my permanently limited account. I cannot access support. Please assist.

Hi there! Thank you for contacting PayPal. We understand that you are facing issue to Login into your PayPal account. Please refer the given link for more details: paypal.com/cshelp/article…. You can also contact our support team during business hours by clicking "Contact Us" at the bottom of the PayPal homepage. You can reach us by phone and select "Call Us" as a guest, or you can visit the following link: paypal.com/cshelp/contact to resolve the issue.

@AskPayPal Hi, I cannot access my account. Since a couple of weeks text message codes are not delevered

Hi there! Thanks for reaching out to PayPal. If your account is limited, please log in and visit the resolution center to review the details and complete any requested steps. Once submitted, our team will review the information and update you as soon as possible. For further assistance, you can contact our support team during business hours by clicking “Contact Us” at the bottom of the PayPal homepage. You may also visit the link below to get in touch with us: paypal.com/smarthelp/cont…

@AskPayPal hi my account is permanently limited and I have $4.43 left. I can’t withdraw due to the minimum and can’t add funds. Can you help me withdraw it?

Hi there! Thanks for reaching out to PayPal. We're sorry to hear about the situation you're facing. For security reasons, we're unable to assist through DMs. We offer support through call and messaging options only, where our team can review your account and assist you further. Please contact our Customer Support team through the Help Center on your PayPal account. You can contact our support team by visiting: paypal.com/cshelp/article… If you’re unable to log in, select “Call Us as Guest” or use the link below: paypal.com/smarthelp/cont…

@AskPayPal I have a restriction on my account in Egypt (directed to Resolution Center) and need help linking my bank for freelance work. Can you please DM me? I haven't violated any policies. I'd be happy if you reached out to me via email ​Email: abdelrhmansherif9005@gmail.com

Hi there! Thanks for reaching out to PayPal. If you're unable to log in because you no longer have access to the phone number used for 2-step verification, our support team can help review and update this after verifying your identity. Please contact our support team during business hours by clicking “Contact Us” at the bottom of the PayPal homepage. You may also visit the link below to get in touch with us: paypal.com/smarthelp/cont…

@AskPayPal hello paypal help, we have login problem with a2f and our phone number was lost and our phone was stolen