Atlantis Dubai

@ankur_9211 Thank you for your message. You are of course welcome to raise any concerns you may have. To ensure the matter is addressed appropriately, may we kindly ask you to share further details regarding the issue?

@ATLANTIS is it against the policy to ask for Resort Manager for a grievance - Palm the Atlantis ( staying at Resort)

@PRamadasu Thank you for reaching out! 🎉 We’d love to help make your child’s 9th birthday extra special at Atlantis. The best way to book a great deal is to either send us a chat or email You can also find all current deals and booking options on our website atlantis.com/dubai

@ATLANTIS what is the best way to book a great deal :( we really want to celebrate my kids birthday in May but the prices are rocket high to give her a 1 week memorable stay on her 9th birthday. 😭

@Mulundboy Thank you for taking the time to share feedback about your experience. We sincerely apologise for the inconvenience caused by the checkout process. Please be assured that it has been conveyed to the department heads for review. We hope to welcome you back soon.

@ATLANTIS when you check in you get welcomed in Royal Majlis and are treated like royal but when you check out you have to stand in line and wait Surely you can treat the check out process better

@nehagxx Hello Neha, Thank you for bringing this to our attention. Please allow us to look into the concern, we will share an update with you shortly.

Starting the year with Dubai’s best weather in the comfort of our iconic Skyline Suite ✨ Complete with all the essentials, the suite offers a dedicated workspace, a living room, and captures stunning views of both the Palm and the ocean. #AtlantisThePalm

@topvirtualracer Thank you so much for the details. Please be assured that we will thoroughly investigate. Our apologies once again, we hope to have the opportunity to welcome you again in the future.

@topvirtualracer Thank you for taking the time to share more details and we apologize for any distress caused. We would love to further investigate this, we would appreciate if you could share the approximate time you took the shuttle bus from the parking area.

@topvirtualracer We apologize for the inconvenience you experienced. We would like to assure you that our hotel’s Mercedes shuttle bus does not operate on a radio channel. Instead, we provide a selection of music options that is continuously played at a moderate volume for our guests' enjoyment.

@topvirtualracer Thank you so much for bringing this to our attention. We have shared a DM with you and would appreciate any further details.

Begin your honeymoon with a warm welcome when you stay with us ❤️ #AtlantisThePalm 📸 @issavasquez_

@Atul89068386 Hi Atul, thank you for reaching out us. We’re sorry to hear about your medical emergency. In order for us to review your reservation, please provide us with the following details, so we can review your situation: 1. Reservation number 2. The name on the reservation twitter.com/messages/compo…

Out of office should look like this 🌴 #AtlantisThePalm 📸 @the_essentialist_

@Kind_in_uae We have reviewed the details of your reservation and have shared your comments about the prices with our Culinary team for further evaluation. We appreciate your insights and hope to have the opportunity to welcome you back in the future for a more satisfying experience.

@ATLANTIS What I am saying, which you still don’t get is, what feedback can you share if you have no details of what I am complaining about? Nothing you shared is going to be actionable

@ATLANTIS I suggest a better check on the menus of the restaurants in your premise. I understand you want to attract tourists to spend more but it’s not fair to be scammed with prices that do not reflect reality

@Kind_in_uae Hello Sara, Thank you for your feedback. While we are unable to provide further details here due to the public nature of this forum, please rest assured that your comments have been forwarded for review. We hope to welcome you again.

@ATLANTIS How if you don’t even know which restaurant and what happened? This is a copy-pasted answer …

Do not disturb ☕️ #AtlantisThePalm 📸 @kasialukaszczuk

Quality family time with an extra level of comfort and elegance when you staying in our Presidential suite ✨ 📸 @partimetravelers_ #AtlantisThePalm

@25MSG Hello Mani, Thank you for reaching out to us. Our call center operates on a 24-hour basis. Kindly reach us on Phone:+971 4 426 0000 Email: thepalm.guestservices@atlantisdubai.com

@ATLANTIS - hi, I am trying to contact Atlantis the royal for past couple of days, but can’t get through. Are your phone lines down? Thanks

@cnbantam We look forward to welcoming you, Chris!

@ATLANTIS 36 hrs to go ! Cant wait

Clear your mind while kayaking through the tranquil waters of Palm Jumeirah. #AtlantisThePalm 📸 @theloverspassport