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boAtSupport
178.9K posts

boAtSupport
@boAtSupport1
Ensure that your sail is nothing but smooth with us. Have a query? We're just a 💬 and a 🤙 away!
Katılım Kasım 2020
3 Takip Edilen5.5K Takipçiler

@Its_Meeman Hi manivannan, we are sorry to hear about that. Kindly help us with your previous ticket ID so that we can check on that for you. -Adi
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@RockWithboAt I bought a #Rockerz425 through @amazon . It never worked. @RockWithboAt picked up the product and returned the same without fixing the issue. Really frustrated and just kept it in table without using it.
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@Sangram14862721 Hi Sangram, we are extremely sorry you had this experience. We have further escalated this to our dedicated team to look into the matter. Please expect an update within the next 48 hours. -Adi
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@boAtSupport1 @RockWithboAt How many times do I have to repeat the same process? I’ve already gone through replacements multiple times and still facing issues. I’m tired of this cycle. I no longer trust this product or process. This is not acceptable.
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@Sangram14862721 Once you open the link, first verify your mobile number with OTP and then fill out the details as required, wherein the product will be picked from the doorstep.
The end-to-end process will take 10-14 days. -Sam 2/2
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@RockWithboAt @jagograhakjago @ConsumerAffairs @TechnicalGuruji Bought Nirvana Ivy Pro in July. Left side failed → replaced.Again battery drain & distortion → replaced. Now right side drains in 1–2 days.Completely fed up.Worst & most useless product. Never buying #boAt again.
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@Sangram14862721 Hi Sangram, we apologize for the inconvenience caused to you. We've sent the door-to-door link to your contact number 95******77. Please open the link and register your complaint within 24 hours. Please note the link will be shared to you as an SMS and is valid for 24 hours. 1/2
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@Jeet4You Hi Jeet, We sincerely apologize for the inconvenience. We are able to provide you with a 60% refund for your product, totaling ₹719.4. Kindly confirm your acceptance so we can organize the pickup of the product for the refund process.
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@boAtSupport1 You want to meet me in consumer court!!! Is that what you are really looking for?
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This brick is a power bank from @RockWithboAt that has been replaced thrice in 6 months & still the product is faulty. China ka maal. Chale to chaand tak, warna raat tak. Shame on you Boat & @amangupta0303. Gt rspnsbl instead of uttering nonsense on media. The gimmick's nt wrkng
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@your_gravemate We acknowledge your concerns and sincerely apologize for any trouble this may have caused you. Unfortunately, we must inform you that we are unable to honor the warranty for your product. Please don’t hesitate to contact us if you need further assistance. -Sam
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@boAtSupport1 I am aware that the warranty couldn't be proceed as it was damaged. But the damage was done at your facility. Have you watched the video? It was not damaged from my side. I have handed over the soundbar in intact condition.
The repair guy opened it in unprofessional manner.
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@RockWithboAt @boAtSupport1 Disappointed with service. My speaker was damaged at your facility- your own video proves mishandling. I’ve emailed multiple times with evidence but received no proper response. Requesting immediate replacement and resolution. #boAtServiceFail
#cmbr


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@your_gravemate Feel free to reach out to us for further assistance. -Sam
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@pradyotdm For help in locating the serial number on your product, you can follow this guide: support.boat-lifestyle.com/articles/popul…
The end-to-end process usually takes 10-14 days. - Raj (2/2)
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@RockWithboAt Can the cheating company @RockWithboAt help in replacing the refurbished product, you have dumped to me.
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@pradyotdm Hi Pradyot, we regret the inconvenience caused to you. Kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center
You can check the video guide for warranty here also: youtube.com/watch?v=zINLCG…

YouTube
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@shailesh0927 You can track the status by referring to the provided link - …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket (ticket 64042440, AWB number 35022119016626) courier name: Delhivery.
Feel free to reach out to us for further assistance. -Sam 2/2
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"I am writing to express my extreme dissatisfaction with the service regarding my recent earpiece order. The delivery date was explicitly stated as March 14th, yet as of today, March 16th, the status remains unchanged and the item has not arrived.
@Rockwithboat
@boAtSupport1
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@shailesh0927 Hi, we apologize for the delay. Your repaired product for the service ticket number 64042440 is in-transit back to your address by Delhivery having tracking number 35022119016626. It would take approximately 3-4 days to reach at your door step. 1/2
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@akipec You can track the status using the link below: …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket (Ticket ID: 64367180 | AWB: 35022119228214). Please feel free to reach out if you need any further assistance. - Raj (2/2)
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@boAtSupport1 boAt Rockerz 460 Naruto Series -Naruto Edition Bluetooth Headphones (Blue, Orange) (Box)[Rockerz
460] (HSN-85183019)
Purchase Date : 02-Oct-2025
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@RockWithboAt Really disappointed with the service from @boAtLifestyle.
A friend gifted me a boAt headphones. I didn’t use them immediately, but when I finally tried them, the multifunction button wasn’t working at all — even though the headphones were powering on.
1/3
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@akipec Hi Anand, we’d like to inform you that the replacement has been issued. The product will be dispatched within 24-48 hours, and once dispatched, it will be delivered by our courier partner, Delhivery, within the next 4-5 days. (1/2)
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@p_raksha27 Hi, we completely understand your frustration. We have escalated your concern to the vendor and the technician visit will be done within the next 2-3 working days. We appreciate your patience. - Raj
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@boAtSupport1 No one is going to contact me and I am sure you all will be not able to give any solution. It is so shameful that we have to raise concern on social media to get a solution.
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@Jeet4You Hi Jeet, we apologize for the inconvenience caused. We can offer you a 60% refund for your product, which amounts to ₹719.4. Please share your confirmation, so we can arrange the pickup of the product for refund process. - Raj
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@Im_SubhenduDas Hi Subhendu, we apologize for the inconvenience caused to you. Could you please share a video of the issue you are facing so that we can check and assist you further? - Raj
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@RockWithboAt I'm using a Boat Find My device tracker, and it stirs beeping randomly for a few seconds without any reason. I haven't done anything to trigger it. Is this normal, or is there something wrong with the tracker? Please let me know.
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@RAHIL643323 Hi Rahil! We’re sorry for the inconvenience caused. Your concern has been shared with the relevant team, and we’re working to get it resolved at the earliest. You can expect an update from us within the next 24-48 hours. - Raj
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Extremely disappointed with @boat_lifestyle service.
I purchased an Aavante Bar 610 soundbar just 10 days ago. The power button stopped working despite normal usage. The product is under 1-year warranty, yet my claim was rejected stating “damage” without any clear explanation.
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@RAHIL643323 Hi Rahil, we apologize for the inconvenience caused to you. Please share your ticket ID with us, so we can check the details and assist you further. - Raj
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In the video it is clearly seen product ain't damaged
See to it aman gupta , what service is being provided behind ur back @amangupta0303 @boAtSupport1
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