Private Internet Access VPN (PIA)

@panky_official Hi panky__1👋, we’ve reached out to you via DM. Please take a look at your inbox when you get a chance.

@buyvpnservice Please how can I rest my password , I no longer have access to my email and i’m just logged to my phone

Looking for a VPN? Make sure you keep these things in mind before you click install: ✅ Speed Good speeds are vital. Choose a VPN with fast servers that seamlessly support streaming and gaming. ✅ Security When it comes to online security, quality encryption is crucial. Pick a VPN that uses the strongest encryption protocols. ✅ Privacy Look for a VPN that has a strict no-logs policy to ensure your activity data is not stored in any way. ✅ Split tunneling This feature allows you to create a custom VPN connection to specific apps and websites. ✅ Open-source An open-source code allows you to take a look under the hood, and see how a VPN really operates. ✅ Advanced protection If you need an extra layer of protection, look for a VPN that has a multi-hop feature. This allows you to chain your connection through two VPN servers to boost your anonymity. ✅ Cost When it comes to your online privacy and security, you don’t want to settle. Choose a trustworthy and quality VPN that comes at a reasonable price point.

@BigGenesix Hi Big Gen 👋, we’ve reached out to you via DM. Please take a look at your inbox when you get a chance.

@buyvpnservice Hello It's been 10 days and I'm yet to receive my refund

@BigGenesix Hi Big Gen 👋, we’ve reached out to you via DM. Please take a look at your inbox when you get a chance.

@buyvpnservice Please refund my money Why would you debit me twice on different days for a one time subscription that was only authorized once

@favour89950 Hi Favour Chukwuemeka👋, we’ve reached out to you via DM. Please take a look at your inbox when you get a chance.

@buyvpnservice Mine has not expired but it's not working

Slow VPN? 🐌 Try these 7 quick fixes: 1. Pick a nearby, low-load server The farther your data travels, the slower it feels. If your connection lags, switch to a VPN server closest to your real location. If your VPN offers auto-connect, let it pick the best server for you and check if that improves your speeds. 2. Change the VPN protocol Your VPN protocol is like the lane your traffic travels in: some are faster than others. Start with WireGuard for the best balance of speed and security. If that’s blocked, try OpenVPN with UDP (good for streaming and calls). Use OpenVPN with TCP only if you need extra reliability. 3. Update your VPN app and device Don’t skip updates as outdated apps and softwares can drag down your VPN performance. Start with updating your VPN app and software, then restart your device and power-cycle your router for 30 seconds. 4. Use split tunneling for bandwidth-heavy apps Some apps don’t need VPN protection (like game launchers, big downloads, or cloud backups). With split tunneling, you can route those outside the VPN so that important apps (calls, streaming, or banking) stay smooth inside the tunnel. 5. Try a different port Some networks slow down or block common VPN ports. Switching to OpenVPN over port 443 can help because it blends with normal HTTPS traffic. If that doesn’t work, test other ports (like 1194 or 8080) in your VPN app. 6. Check your Multi-Hop and obfuscation settings Extra privacy features can often make speeds slower. But in some cases, toggling them on can improve stability. For example, Multi-Hop can help if your ISP takes a slow route to certain destinations. Try switching these features on and off to see what works best for you. 7. Close resource-hungry apps and update software Bandwidth-hungry apps can slow a VPN down. Temporarily disable them to test, then re-enable for safety. Quit or pause big downloads and re-test your speeds.

@marcos_vrr Hi marcosdrift 👋, we’ve reached out to you via DM so we can assist further. Please take a look at your inbox when you get a chance.

@buyvpnservice Hi, I paid for a monthly subscription, but I haven't received the code in my email yet.

@Demk0w1cz Hi Demk0w1cz 👋, we’ve reached out to you via DM so we can assist further. Please take a look at your inbox when you get a chance.

@buyvpnservice What is going on with your VPN servers? These past 2 days I'm having problems connecting to US East and New Hampshire. Right now I can't connect to either of them using the Android app on my Onn 4K Plus and Firestick 4K Max. My iPhone app connects but not my TV.

@Ayokrat Hi Victor 👋, we’ve reached out to you via DM. Please take a look at your inbox when you get a chance.

@buyvpnservice Hello, please I need help. I renewed my PIA VPN subscription today, but when I try to log in, it keeps saying ‘username/password incorrect.’ Can you please help me check what might be wrong?

@Opeyemisodiq17 Hi Opeyemi👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Hello paid for a month subscription but I'm yet to receive the code

@Abiodun_Sr Hi Compulsory 👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Many people including me unable to use pia vpn. It keep saying No internet connection found while internet is on

@_HeIsBalvin999_ Hey Balvin 👋, sorry to hear you’re facing an issue. We’d love to help, could you please send us a direct message when you're able to?

@buyvpnservice I was unable to login into my account with my username and password

Hi Gillian, and thanks for reaching out! We’re sorry you’re having trouble with the Socks5 feature. Please contact our support team directly — they’ll be able to guide you further. You can reach them via live chat (just head over to privateinternetaccess.com - located in the bottom right corner or the page, and tap the chat icon), via our zendesk platform (piavpnsupport.zendesk.com/hc/en-us/reque…) or by sending an email to support@piavpnsupport.zendesk.com.

@buyvpnservice Hello, I can’t use PIA socks 5 because it says I have no ips and there is literally 133 ips on there This is really annoying

@ProudlyOmoluabi Hi Tolani 👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@Cole_P01 Thanks for your feedback, Cole! 🙏 We’ve shared your suggestion with our team.

@smoyer737 Hi Nadine 👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Hey what's, my I purchase account login and the login given to me doesn't work, I can't even log it on my phone, what's wrong?

@ambersp55 Hi THE FARM GIRL 👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Hey what's, my I purchase account login and the login given to me doesn't work, I can't even log it on my phone, what's wrong?

@haileyjules_ Hi Hailey 👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Wtf?

@AyindeLiquors Hi OLAMIDE👋, we’ve reached out to you via private message. Please take a look at your inbox when you get a chance.

@buyvpnservice Hey what's, my I purchase account login and the login given to me doesn't work, I can't even log it on my phone, what's wrong?

@Chidubem262495 Hi Ukamaka 👋, we’ve reached out to you via private message so we can assist further. Please take a look at your inbox when you get a chance.

@buyvpnservice I don't recieve log in password pls help me i'm a new and first time user.

@hybee2003 Hi Hybee 👋, we’ve reached out to you via private message so we can assist further. Please take a look at your inbox when you get a chance.

@buyvpnservice I don’t receive my login details after payment