Cath Kidston

In knead of some good news? Here’s a little something… The Great British Bake Off is back on your screens on Tuesday 13th September at 8pm! 😃 #GBBO

@AimeeLa09642842 Hi Aimee, There isn't a branch in Nottingham, but you can find all our current stores here: cathkidston.com/en-gb/storefin…

@Cath_Kidston hi is there still a Nottingham Cath Kidston branch? Thanks #cathkidston

@MagicalEmz We're sorry to hear this, we don't currently sell or supply spare parts of our items at present.

@Cath_Kidston Hi, I just snapped the catch on the strap for my backpack and wondered if you had any spares I could purchase from you? It's my main bag and I'd hate to have to give it up.

@bubbleluver6 Hi There! We don't do this one individually at present, But you can find all our current hand creams online at cathkidston.co.uk

@Cath_Kidston hi just wondering do you sell the hand cream in the pic separately as I received it as part of the Xmas advent calendar and omg this is a miracle for my hand dermatitis flare ups

@sarah_w24601 Hi There! We don't at present but we hope to bring these back soon!

@Lilywhite_Dad We're sorry to hear there is an issue with your delivery, Please do reach out to our Customer Service team at orderenquiries@cathkidston.co.uk with your order number and our team will be happy to help.

@Cath_Kidston I'd suggest you stop using these as preferred delivery company. They're absolute rubbish and unfortunately it reflects on you when the parcel is coming from you. It also tells you something when they don't have twitter because they'd get slammed #hermes #evri

@f_la19 I am so sorry to hear of your delivery issues. Please reach out to our Customer Service team with your Order number and our team will be able to look into this further and help resolve this for you.

@notmaddie We're sorry to hear this, Please do reach out to our Customer Service team at orderenquiries@cathkidston.co.uk with your order number and the team will be happy to look into this for you

@Cath_Kidston Hi, I ordered a backpack from you and I was really disappointed as it was described as having padded straps and a padded laptop sleeve, but it doesn't. I don't want to pay to return it when I feel it was falsely advertised. Anything you can do?

@amy_clough2710 Hi Ami, we're planning some lovely bits for this, but we do not have an exact date for when this will launch at the moment. Do keep your eyes on our New Arrivals page online, or alternatively you can sign up to our Newsletters to be the first to hear all our exciting updates! ❤️

@dirtmcgurk Hi There! Sign up to our Newsletters to receive a 10% new customer discount within 24 hours and first news on all our promotions through cathkidston.com, we are not affiliated with that site.

@Victori85042270 Very very soon! Do keep an eye on our Socials and Email Newsletters to find out more! 📚 🥰

@Cath_Kidston when does the Matilda range go on sale please?

@Bayly_ For our Coated Cotton and Oilcloth bags we recommend wipe clean only with some mild soapy water to keep them clean, Discolouration may occur due to certain storage conditions.

@Cath_Kidston Will that remove all the yellow?

@Cath_Kidston A bag I’ve had for only a few years has turned yellow on the front where the pvc is. How can I clean this?

@GaryDolling108 Hi There, As this item is from previous collab I would recommend contacting our Outlet stores to see whether they have the item in stock, Sadly, we do not have access to our stores stock levels. Our Outlet store details can be found using the link below: cathkidston.com/en-gb/storefin…

Hey @Cath_Kidston could you help me find one of these Moomin bags @MoominOfficialfor #moomin

@SGriffi97399975 We are sorry to hear this, Please be assured one of our Customer Service team have responded to your email about this issue.

@Cath_Kidston The parcel had been delivered. But it is one set of gj's and you have sent two difrent sizes. I have sent multiple emails all day and not one has been replied to. An I please have someone come and collect this and refund me my money including the £6 delivery charge.

@Cath_Kidston paid for items. Paid for next day delivery. You took the money but no more contact. The track order doesn't exist. Verry poor service. No contact information to ask what is happening with my order. Will now be late for the time it was needed. Would like my money bk

@AimeeLa09642842 We're sorry to see this, For our oil-cloth and PVC coated bags we would always recommend wiping clean with some mild soapy water to help maintain them.

@curtisbeatson We're sorry to hear this, Please do reach out to our customer service team at orderenquiries@cathkidston.co.uk with your order number and our team will be happy to help!

@Cath_Kidston Hi, I placed an order yesterday on time for next day delivery and it hasn’t come, was meant to be a birthday surprise hope you can sort it out thanks

@marshalkiriyama We're sorry to hear this! Please reach out to our Customer Service team at orderenquiries@cathkidston.co.uk who will be happy to look into this further.

@rema2422 Hi There, Please reach out to our customer service team directly at orderenquiries@cathkidston.co.uk with your order number so that our team can look into this for you