Clearpay

@ryanfentxn Thank you for getting in touch, please send us a DM so we can look into your account for you.

@Clearpay_UK Hi, I have some payments due but my card has been lost and I’m currently awaiting a new one, so if you can freeze any outstanding payments, until my new card comes so I can add it, that would be great! Thanks.

@Sparrow82 We appreciate this feedback and will pass on to our team!

@Clearpay_UK wish you would bring back the pay nothing for the first 2 weeks! It was so helpful !

@Mark_Antony_3 Thank you for reaching out. Please send us a DM with more info so we can assist with next steps.

@Clearpay_UK Hey, can you respond to my email urgently, I've submitted online request, I've contacted the company, my package was stolen, crime reference number given but I don't want any further payments taken

@ShreddedBeat Thank you for letting us know. If you are still experiencing this issue, please send us a DM with more info so we can assist.

@Clearpay_UK - I need to speak to someone ASAP. I cannot log into your app because it keeps taking me to create an account and saying oops, you already have an account, round in circles. You have taken 3 payments weeks early and left me in overdraft.

@JJMaltAdams When determining spending limits, we consider your payment history and how long you've been with Clearpay. The limit starts small and increases as you continue to use Clearpay and make payments on time. We hope that helps.

@Clearpay_UK guys, I have been with you for years and loyal. You have never increased my credit. Why is that if I May ask ? 😊

@heytezzy Thank you for reaching out! Please send us a DM with more info regarding this order and we'd be happy to assist.

@HarwoodKaylee Thank you for reaching out! Is this still an issue you're experiencing?

@Clearpay_UK why Is the app still down/not working correctly

@alexia_adamson @Vistaprint We ❤️ this recommendation! Keep tagging them and telling them you'd like to see us partner up 🥰

Wish @Vistaprint would consider joining @Clearpay_UK! There’s some bits in my cart that would benefit to be paid in instalments, especially from being on a low income! #supportdisabledartists, #supportDisabledArts #ActuallyAutistic #AutisticPerformer

@jedstemp Thank you for bringing this to our attention. Please send us a DM with more info so we can assist.

@cettireofficial my gf has tried to contact You multiple times about an order!! I returned 2 items and you only refunded 1. I have been chasing for 3 months and now you are ignoring my emails. Please refund my £189.82 owed!!! disgusting @Clearpay_UK recommend companies like this

@rubyeyelashes Hi, we’d love to assist! Please send us over a DM so we can look into this further.

@Clearpay_UK Hi can you help I’m trying to set up a new card in the app because my current card is expiring and despite me approving in my mobile banking saying it cannot be authenticated can you advise please

@MrCulling Spending limits are constantly changing based on a number of factors, like how long you've been using Afterpay and your repayment history. Please send us a DM for more info.

@Clearpay_UK help?

@Conorj2023 Hello, Conor! Please have your wife send us a DM with more info and we'd be happy to look into this for her.

@Clearpay_UK Hey guys, could you help with my wife account as she has clearpay.. The issue is, when she uses her clearpay and has items in her basket and checkout to pay, once she goes to pay it always says can't place the orders. Could you look into this why that happens?

@scottreids We love this feedback and are always looking to improve our product - we will take this back to our team and let them know our customers are asking for more flexibility. Stay tuned 🥰

@Clearpay_UK are they any plans in the future to be able to shop anywhere like klarna? I love that you can pay in 4 because I get paid every two weeks but it just seems very limited on places still. Also why does my friend who's just signed up have the option to shop on ebay?

@Nikkiwalker89 Of course - please send us a DM and we'd be happy to assist.

@Clearpay_UK could i speak to someone about my account please?

@snoopsaj We understand and appreciate your feedback! We are always monitoring how our customers engage with the Pulse rewards program. From time to time, we may need to make changes in order to continue providing the best rewards to our most loyal customers.

@Clearpay_UK why is clearpay moving goalposts constantly this month the tiers that worked hard to achieve seems pointless now disappointed as loyal customer #Clearpay

@ludewig_joshua Hi, we’d love to assist! Please send us over a DM so we can look into this further.

@TheWebAnalyst1 Hi, we’d love to assist! Please send us over a DM so we can look into this further.

@Clearpay_UK Never found it so hard to find a contact number for a business… please let me know I need to speak to you guys

@scotlandyardie We appreciate this feedback and we’d love to sort this out for you. Can you please send us a DM with more details?

@Clearpay_UK Beware of this company they do not honour refunds, despite several attempts to rectify the matter!

@lucindalocket_ @Cj_dex_ramona @marksandspencer @ClearPay We see you and hear you, and we're here to help. Can you please send us a DM so that we can help resolve this?

@Cj_dex_ramona @Clearpay_UK @marksandspencer So glad you got this sorted in the end. I'm having this exact same problem at the moment, waiting on over £200 worth of refunds and am getting nowhere with either @marksandspencer or @clearpay!

@Clearpay_UK @marksandspencer Strongly suggest avoiding using #clearpay for purchases. They’re refusing to update my balance in line with the refunds issued by M&S. Utterly awful customer service too. Lesson learned!

@ljsmith123456 🚗🚗🚗🚗

Petition to get petrol on Clearpay @Clearpay_UK