Cumberland Electric Membership Corporation

2K posts

Cumberland Electric Membership Corporation

@CumberlandEMC

The third largest distribution cooperative in Tennessee, serving more than 110,000 members. ⚡To report power outages or emergencies, call 1-800-987-2362.

Tennessee, USA Katılım Ekim 2018

51 Takip Edilen2.4K Takipçiler

Cumberland Electric Membership Corporation@CumberlandEMC·12 May

There will be a planned outage taking place tomorrow, May 13, from 9:00 AM to 10:00 AM in the Cottontown area. Crews will be relocating/adding electric lines, and the outage will affect the following locations: Pee Dee Branch Rd, Shun Pike, Arnetty Dr, and Fern Valley Rd. Around 185 members will be affected and have already been notified. We apologize for any inconvenience this may cause, and thank you for your patience while we work!

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Cumberland Electric Membership Corporation@CumberlandEMC·1 May

Six years ago, CEMC launched Cumberland Connect to bring world-class fiber internet to our members. Today, we're proud to serve over 45,000 subscribers. Happy anniversary, Cumberland Connect!

Cumberland Connect@GetCCFiber

Six years ago today, Cumberland Connect flipped the switch on our very first service zone in Stewart County. We were the new kid on the block, and a lot of people weren't sure what to make of a local internet provider taking on the big guys. Fast forward to today, and over 45,000 subscribers trust Cumberland Connect as their internet provider. As your local cooperative, we are proud to have built a fiber network that is owned by CEMC members and exists to serve only CEMC members. Here's something we're proud of: the price you pay today is the same price we launched with six years ago. We've never played the intro rate games or "gotcha" increases after the first year. We simply promised our subscribers a consistent, flat rate for their internet service — and we've kept that promise! Since then, we haven't stopped building even though our fiber network buildout is complete. We launched our brand-new Outdoor Wi-Fi service this year, and we have more exciting developments coming down the pipeline. We never stop working to improve our system to ensure you have the best experience for years to come. Happy birthday to us, and thank you all for being a part of our journey. We're just getting started!

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Cumberland Electric Membership Corporation@CumberlandEMC·28 Nis

5:00 a.m. Outage Update: High winds from the overnight storms have caused scattered outages throughout our five-county service area. The largest of which is currently in the Greenbrier/Springfield area, where a tree fell onto a pole and has taken out service for about 1,600 members. Crews are already onsite working to change out the pole, but it will be a few hours until the pole can be replaced and power can be restored for some members affected by this specific outage. In total, we currently have about 3,000 members without power, but our crews have already been working on repairs through the night. We will continue working until all members have been restored. Most outages are automatically detected by our system, so our crews are most likely already aware if you are without power. If you would like to report your outage, you can use the SmartHub app, or call or text OUT to 800-987-2362. View our interactive outage map at cemc.org/outagemap/. Crews are working to restore power as quickly as possible.

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Cumberland Electric Membership Corporation@CumberlandEMC·28 Nis

There are scattered outages affecting around 1,100 members throughout our service area due to the storms passing through.   Most outages are automatically detected by our system, so our crews are most likely already aware if you are without power. If you would like to report your outage, you can use the SmartHub app, or call or text OUT to 800-987-2362. View our interactive outage map at cemc.org/outagemap/.  Crews are working to restore power as quickly as possible.

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Cumberland Electric Membership Corporation@CumberlandEMC·27 Nis

Update: Power has been restored.

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Cumberland Electric Membership Corporation@CumberlandEMC·27 Nis

CEMC crews are aware of an outage affecting around 1,000 members in the Springfield area. A semi truck hit a pole on Highway 25, and our crews are already working on repairs.   Most outages are automatically detected by our system, so our crews are most likely already aware you are without power. If you would like to report your outage, you can use the SmartHub app, or call or text OUT to 800-987-2362. View our interactive outage map at cemc.org/outagemap/.  Crews are working to restore power as quickly as possible.

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Cumberland Electric Membership Corporation@CumberlandEMC·24 Nis

Power has been restored.

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Cumberland Electric Membership Corporation@CumberlandEMC·24 Nis

CEMC crews are aware of an outage affecting around 4,000 members in the Clarksville/Cunningham area. To report an outage, please use the SmartHub mobile app, or call or text OUT to 800-987-2362. View our online interactive outage map at cemc.org/outagemap/. Crews are working to restore power as quickly as possible.

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Cumberland Electric Membership Corporation@CumberlandEMC·21 Nis

Crews will be working on the second phase of transformer change-outs in the Barren Plains area tomorrow, April 22, from 8:00 AM to 12:00 PM. The outage will affect the following locations: Gunn Rd, Barren Plains Rd, Valley Rd, Boyd Holland Rd. Around 100 members will be affected and have already been notified. We apologize for any inconvenience this may cause, and thank you for your patience while we work!

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Cumberland Electric Membership Corporation@CumberlandEMC·20 Nis

There will be a planned outage taking place tomorrow, April 21, from 8:00 AM to 10:00 AM in the Barren Plains area. Crews will be performing transformer changeouts, and the outage will affect the following locations: Gunn Rd, Barren Plains Rd, Valley Rd, Boyd Holland Rd. Around 100 members will be affected and have already been notified. We apologize for any inconvenience this may cause, and thank you for your patience while we work!

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

Last night’s storm caused widespread outages across our system, with outages peaking at around 14,000 members. Our crews worked all through the night to restore power as quickly and safely as possible. As of early this morning, fewer than 30 members remain without power. These remaining outages are isolated and involve heavier localized damage that requires specialized equipment or more extensive repairs, and we will continue working until every member is restored. Thank you for your patience and support as our crews responded throughout the night.

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

11:30 p.m. Outage Update: Our crews continue to make great progress, and they have reduced the number of affected members to about 1,700. We will continue working through the night until all members are restored. As restoration continues, the outages that remain will become more isolated across our system. That means our crews will move from repairs that restore large numbers of members at one time to smaller, more scattered outage locations. That can make progress seem slower, but please know our crews are continuing to work as quickly and safely as possible until every member is restored.

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

8:30 Outage Update: We are currently experiencing widespread outages following the storm, affecting about 14,000 members across our five-county territory. ❗️We know many members are also having trouble reaching our office by phone. At this time, our main 1-800 number is unavailable, but members can still reach us by calling our local number, (931) 645-2481. At times, calling this number could result in a dial tone if there is particularly high call volume at that moment, but if you are not able to get through, you can still report outages by texting OUT to (800) 987-2362 or online through SmartHub. Please keep in mind that many outages are automatically detected by our system, so your outage is likely already logged by our crews even if you are unable to get through by phone. Our crews are already responding to outages throughout all five counties and will continue working as quickly and safely as conditions allow. Thank you for your patience as we work to safely restore service.

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

10:00 p.m. Outage Update: Crews are working diligently to restore service to members affected by this evening’s storm. We are making great progress and have significantly reduced the number of affected members to about 5,600 across our five counties: Cheatham: 2,395 Montgomery: 528 Robertson: 476 Stewart: 385 Sumner: 1,789 We have all CEMC crews dispatched and working on restoring service, and additional contractors are either already onsite or currently heading in to assist. Crews are facing downed trees and lines, and at least one broken pole so far. While we are working to restore service as quickly as possible, crews must take extra care when working at night to ensure their own safety as well as our members. Unfortunately, we are still experiencing issues with our main 1-800 number, but members can still report outages by calling our local number, (931) 645-2481, or online via SmartHub. We apologize for the difficulty with our main office number, and our staff is working to get this resolved. We appreciate your patience while we work to get you all back up and running.

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

Update: There are currently around 9,700 members without power across our service territory. ❗️We are also experiencing issues with our toll-free office number. You can still call in to report outages by using our local number, (931) 645-2481. As the storm continues to move through our system, crews are being dispatched to work on restoring power to affected members.

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Cumberland Electric Membership Corporation@CumberlandEMC·17 Nis

A storm system producing high winds is currently moving through our service area. We are aware of scattered outages across our service area currently affecting around 1,600 members. We will continue to monitor the situation and post updates, and crews are responding to outages as it becomes safe to do so. To report an outage, please use the SmartHub mobile app, or call or text OUT to 800-987-2362. View our outage map at cemc.org/outagemap/.

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Cumberland Electric Membership Corporation@CumberlandEMC·11 Nis

Update: Power has been restored.

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Cumberland Electric Membership Corporation@CumberlandEMC·11 Nis

CEMC crews are aware of an outage affecting around 1,000 members in the Springfield/Cross Plains area. A car has hit a pole on Highway 49E. To report an outage, please use the SmartHub mobile app, or call or text OUT to 800-987-2362. View our online interactive outage map at cemc.org/outagemap/. Crews are working to restore power as quickly as possible.

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Cumberland Electric Membership Corporation@CumberlandEMC·5 Nis

Update: Power has been restored.

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Cumberland Electric Membership Corporation@CumberlandEMC·4 Nis

CEMC crews are responding to an outage affecting around 1,500 members in the Dover area. They are working to repair downed lines on Highway 49. To report an outage, please use the SmartHub mobile app, or call or text OUT to 800-987-2362. View our online interactive outage map at cemc.org/outagemap/. Crews are working to restore power as quickly as possible.

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