Downy
8.8K posts

Downy
@Downy
There’s more to caring for fabrics than just keeping them clean. Get freshness and softness you never forget, with Downy.
Katılım Ocak 2011
1.3K Takip Edilen91.3K Takipçiler

Hace unos meses parecía loco llevando decenas de Downy Brisa Marina en la tienda.
Ya solo nos quedan 6 y nunca regresó ese aroma. Ya nunca olerá igual nuestra ropa.
@Downy regresen el Downy Azul, hdspm (hermanos de suavizante para moda)
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@lowest_talker Thanks for letting us know that you're not a fan of the design of our measuring cap. We always strive to create appealing product features, and feedback like yours is important to us. We appreciate your comments, and will be sure to share your thoughts with our Packaging Team.
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@PaulBacon30 Please be assured that our products are extensively tested to be safe when used as directed. Downy Unstopables scent booster beads are safe to use in both regular and HE washers. Please DM us if you have more questions or concerns.
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@Downy Is there a safer alternative to Downy Unstoppables because it can cause a fire in my washer?
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@_leanne413 Thanks for sharing you’re enjoying our new Downy UNSTOPABLES Fusions ☀️Sunset + Citrus🍊 In-Wash Scent Booster Beads scent so much, Leanne. We’ll let the Team know you’d like to see other Downy products with this fragrance. If you need anything, DM for more. 💜
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@nazaaa_murua Sabemos lo importante que es encontrar tu versión favorita de Downy, y nos gustaría ayudarte. Cuando puedas, envíanos un DM con el país desde el que nos escribes, y la versión que buscas.
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@_heathjohn Thanks for letting us know what you'd like to see make a return! We appreciate your feedback and will be sure to let our team know you'd like to see Ocean Mist Fabric Softener back on store shelves! We would recommend checking out our Rinse and Refresh in our Ocean Mist scent!
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@D_Not_a_Bot We're sorry to hear that your product didn't work! Downy is thoroughly tested to ensure effective results when used as directed, so this isn't the experience we want or expect you to have. If possible, we'd like to learn more to be able to help further. Send us a DM when you can!
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@Downy
Hey, I tried your Rinse and Refresh, only sold in a Large bottle.
It didn't/doesn't do ANYTHING!
NO Difference
If I had my receipt, I'd ask for a refund
I'm allergic to most fragrances, so I was hoping this would work
Fix it
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@DaniloPaulinoR Danilo, lamentamos tu experiencia. Que se tiñe tu camisa favorita no es para nada la expectativa. Tenemos muchos estrictos controles de calidad para que siempre obtengas lo mejor. Nos encantaría investigar y saber más sobre lo sucedido. En cuanto puedas enviarnos un MD.
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Ave María Purísima… ¿cómo es posible que @Downy recomiende este “Unstopables Lush” para ropa blanca y termine tiñéndome el cuello de mi camisa favorita? ¡Eso no es fragancia, es daño colateral! Sean responsables y adviertan los riesgos. ¡Esto no puede seguir pasando! 😡


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@Amaralina__ Hola, Amaralina. El Donwy te ayuda a combatir los olores no deseados, para que tu ropa huela y luzca lo mejor posible.
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@leprechaunsrfun Thanks for your question, Conor! The prices of our products will vary depending on each individual retailer or chain. We recommend checking various stores for the best deals. Feel free to DM us if you have further questions.
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@TrudiiBee We appreciate the suggestion and will share it with our team. In the meantime, our friends at Febreze have a few of our Downy scents in Wax Melts. To learn more, check out their website: spr.ly/60182N4Tn 💙
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@Pau_tavera We're sad to hear you're disappointed with your purchase, Pau. So we can best assist you with this, could you please send a DM our way and share with us the country you're located? We look forward to hearing from you.
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@710pixels Thanks for sharing your suggestion, LC! While we can’t promise anything, we’re always looking for new ways to improve our products to meet the needs of our consumers, so your input is invaluable to us, and we'll be sure to share your thoughts with the rest of our team. Thank you!
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@PaulBacon30 Hi, Paul! While other beads add only scent to fabrics, Downy Comfy Cozy will provide softness and long-lasting freshness. Also, the product has passed washing machine compatibility tests and is deemed safe/compatible in top load and HE machines. DM us if you have other questions!
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@Downy Is new Downy Cozy Comfy crystals like Downy Unstoppables? Can it cause a fire if I put it in my washer?
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@honeybadgergull Thank you for bringing this to our attention, Jami. We are extremely sorry to see this was your experience with our Scent Beads. This is certainly not something that we would expect, and we take reports like this very seriously. When you have a moment, please send us a DM.
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Who knew that @Downy scent beads were dangerous? Apparently at the right angle wedged into a carpet they become like little razors. One expensive emergency room trip and five stitches later, we learned that lesson. 😅 But at least she smelled good #collegelife #ERstories


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@umcheirovisse Thanks for reaching out! While we are the North America contact for Downy we are only able to assist in English, Spanish and French. For the best information, please reach out to the region closest to you: spr.ly/60102Vbzr
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@uwillnextgen45 Thanks for writing to us. Feedback like this is very important to us, so we'll let the rest of our team know you'd like to see this softener return. If you'd like to share more, we invite you to send us a DM.
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The game might be over but freshness never ends
Forever yours #DownyMcBride
#SuperBowlLVIi
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