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POST-MORTEM: primcloud.com TLS Certificate Expiration
SEVERITY: High (for us)
IMPACT: Dashboard down. Customer apps: fine.
CUSTOMERS AFFECTED: @yasinkavakliat. (He'll be fine.)
We set up automatic cert renewal for customer apps via @cloudflare for SaaS. The dashboard, being special and important, used Let's Encrypt ACME directly. It did not renew. It expired.
ROOT CAUSE: We are our own worst customer.
RESOLUTION: Moved dashboard behind Cloudflare too. Decided we trust Cloudflare more than ourselves.
NEXT STEPS: Stop being special.
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