Spiffy

We’re excited to announce Spiffy’s strategic partnership with Blink AI Automotive to advance mobile service for automotive dealers. This partnership integrates Blink AI Automotive’s intelligent customer engagement and scheduling capabilities with Spiffy’s proven mobile operating system to help dealers and OEMs more efficiently deploy and scale mobile programs. Together, we’re helping dealers enable an end-to-end mobile service experience that is simple for customers to schedule and efficient for dealers to operate. Read the full announcement: hubs.ly/Q041vv0Q0 #MobileService #AI #Partnership #Integration #FixedOps #Spiffy #BlinkAI

Spiffy was selected as a semi-finalist for the Pitch Tank at ASOTU CON. Our focus is on dealership mobile service and digital servicing. We believe mobile service can help dealerships grow fixed ops, improve customer retention, increase convenience, and create a better service experience. But mobile service only works when the operating model works. Dealers need connected systems for scheduling, routing, customer communication, technician workflows, service packaging, and launch support. That is the future Spiffy is helping dealerships build.

Scaling mobile service often comes down to getting the right structure in place. In this clip from the Mobile Service Playbook, Rick Hofer of Chalmers Ford shares how introducing a dedicated coordinator and improving scheduling and logistics with Spiffy’s Mobile 360™ software helped bring clarity to their operation and unlock growth. That foundation creates consistency and sets the program up to build real momentum over time. 🎥 Watch the full episode: youtu.be/BcfOL_ZRQnU?si… #OperationsManagement #ProcessImprovement #FixedOps #MobileService #OperationalExcellence

Mobile service growth often comes down to having the right systems in place. In this clip from the Mobile Service Playbook, Grant Miles of Cavender Grande Ford shares how their team scaled from an average of 75 remote experiences per month to 147 mobile service ROs in a single month with Spiffy. With the right approach, mobile service can quickly evolve from a small initiative into a meaningful driver of volume and performance. 🎥 Watch the full episode: youtu.be/JEJ5eY6b2hI?si… #MobileService #BusinessGrowth #FixedOps #CustomerExperience #AutoIndustry

Mobile service isn’t a question of if, it is a question of when. In this clip from the Mobile Service Playbook, Jeremy Stephens of Bozard Ford Lincoln shares why getting started with even one van can make a meaningful impact, and how delaying adoption can create missed opportunities over time. As customer expectations continue to shift toward convenience, dealerships that embrace mobile service early are better positioned to meet demand and stay competitive. 🎥 Watch the full episode: youtu.be/yP9Hw5kguJE?si… #MobileService #AutomotiveIndustry #FutureOfWork #Leadership #FixedOps

In Episode 4 of the Mobile Service Playbook, Karl Murphy and Addison DeJesus-Lessing sit down with Stephanie Holt, BDC Director at Hyundai of New Port Richey, to share a real-world look at how mobile service can evolve into a meaningful part of dealership operations. Starting with a single vehicle to address capacity constraints, their team has built a program that not only extends service capabilities but also enhances the overall customer experience. In this episode, you’ll learn: • How mobile service can help dealerships grow without expanding their physical footprint • Why selecting the right technicians is critical to long-term success • How BDC teams are leveraging mobile service to better support customers in real time • The role of routing and scheduling in creating an efficient, scalable operation • How mobile service can be used to turn challenges into opportunities for stronger customer relationships This episode offers a practical look at what it takes to successfully integrate and scale mobile service within a high-volume dealership environment. 🎥 Watch the episode here: hubs.ly/Q04fCyhs0 #MobileServicePlaybook #MobileService #FixedOps #DealershipOperations

When Athens Ford sent out their first recall campaign with Spiffy’s Recall Capture™, they didn’t know what to expect. By the next morning, 30 mobile appointments were already booked. No calls. No back-and-forth. Just customers booking themselves through Spiffy’s online scheduler. Kyle Cloud breaks it down: youtu.be/nvqwrdNnxxI?si… #MobileService #OnlineSchedular #MobileRecall #AthensFord #FixedOps

You're at home. You ordered a service. And then... silence. Is the technician on the way? Stuck in traffic? Did they forget? That uncertainty is the worst part of any on-demand service — and it's exactly what we set out to fix. Our newest in-app experience gives customers real-time visibility from the moment their technician hits the road. No more guessing. No more "where are they?" texts. Just clarity, confidence, and a little less friction in your day. Because great service isn't just about what we do when we arrive. It's about how we show up — every step of the way. See it in action 👇 #CustomerExperience #ProductLaunch #MobileTech #ServiceInnovation #OnDemandService #ProductDesign #Automotive #FleetServices

At Athens Ford, booking mobile service used to be an inconvenient process. Customers had to call the dealership to find a time that worked. Now, with Spiffy’s Mobile 360 platform, customers can book it themselves through the online scheduler. And that simple shift is driving more recall appointments and engagement across the board. Kyle Cloud shares what changed: hubs.ly/Q04d-PhF0 #MobileService #OnlineSchedular #Mobile360 #AthensFord #DealershipOperations

In Episode 3 of the Mobile Service Playbook, Karl Murphy and Addison DeJesus-Lessing sit down with Rick Hofer, Service Manager at Chalmers Ford, to discuss how they turned a small mobile program into a rapidly growing operation. In this episode, you’ll learn: - Why having a dedicated owner is critical to driving mobile success - What it takes to manage scheduling, routing, and logistics in the early stages - How to hire mobile technicians who can deliver both technical work and customer experience - Why fleet and recall work can unlock massive growth opportunities - The three things every dealer needs to get right: people, tools, and process From early growing pains to real momentum, this episode shows what it takes to turn mobile service into a sustainable operation. 🎥 Watch the episode here: hubs.ly/Q04dVFFQ0 #MobileServicePlaybook #MobileService #FixedOps #ChalmersFord #DealershipOperations

CDJR dealers — this is one of the clearest “act now” moments we’ve seen in mobile service. Mopar is currently offering: → Up to $15K upfront for van + upfit → $50 per mobile claim (first 90 days) → Requires 25 claims/month → Limited funding, first-come, first-served → Timeline tied to early June On paper, this is a no-brainer. In reality, most dealers won’t capture the full value… because getting the van is the easy part. Filling it with consistent, paid work is the hard part. That’s where we come in. Mopar helps you get the van. Spiffy makes sure you monetize it. As an approved mobile partner supporting dealers in this program, we’re helping teams: Generate demand (recalls, maintenance, outreach) Optimize scheduling + routing Hit the 25+ claim threshold consistently This isn’t just about launching mobile — it’s about actually capturing the full incentive. If you’re considering mobile in 2026, this is the window. Miss it, and the funding is gone. If you want to understand what it actually takes to make this work, happy to share what we’re seeing across the market. #automotive #dealerships #mobileservice #fixedops

At the Schaumburg Kia grand opening hosted by Rohrman Automotive, Ted Ings and Sarah Vantine from the Fixed Ops Roundtable sat down with Connor Finnegan to discuss how Spiffy helps dealerships launch and scale mobile service operations. The discussion covered what we’re seeing across dealer groups today—from getting started with a single van to growing into larger, more complex operations. Dealers aren’t just testing mobile anymore, they’re building real operations around it. Thank you for the opportunity to be part of this amazing event! #MobileService #DealershipOperations #FixedOps

A safety recall isn’t just another service item. It’s a moment of concern for the customer. And then comes the real question — “When do I have time to get this fixed?” That’s the gap mobile service fills. Bringing safety, convenience, and trust directly to the customer. Hear David Mondragon break it down: hubs.ly/Q04cYgjT0 #MobileService #Recalls #SafetyRecall #CustomerConvenience

Not every dealership needs the same mobile setup. It all comes down to your goals and stage. Learn how to choose the right van upfit in our latest blog: hubs.ly/Q04cYx770 #MobileService #VanUpfit #MobileVan #Blog

In Episode 2 of the Mobile Service Playbook, Karl Murphy and Addison DeJesus-Lessing sit down with Grant Miles, Fixed Ops Director at Cavender Ford, to discuss what it really takes to build a mobile service operation from the ground up In this episode, you’ll learn: - How Cavender Ford grew from ~50 to nearly 200 mobile service appointments per month - Why the right team sets the foundation for a successful mobile program - Best Practices for structuring technician pay plans - The role of marketing and messaging in driving adoption - Strategies for creating demand without an existing customer base If you're starting from zero or trying to gain traction, this episode is a real-world look at what it takes to break through. 🎥 Watch the episode here: hubs.ly/Q04d1N200 #MobileServicePlaybook #MobileService #FixedOps #CavenderFord #DealershipOperations

Launch mobile service with less complexity, lower upfront cost, and a faster path to success with Spiffy’s Essential Upfit Package. Discover how in our latest blog: hubs.ly/Q04cTldv0 #MobileService #VanUpfit #EssentialPackage #Blog

Why do dealers struggle to complete recalls? It usually comes down to two things. Resources and shop capacity. But with mobile service, dealers can create capacity without adding more bays. Hear David Mondragon break it down: hubs.ly/Q04cwSjw0 #MobileService #Dealership #OEM #Recalls #SafetyRecall

In just 4 months, Hyundai of New Port Richey tripled their monthly mobile service volume. That growth isn’t just a short-term win—it compounds. At their current pace, they’re trending toward: ~1,812 annual mobile services ~$362,400 in annual mobile revenue ~$217,000 in annual gross profit 📄 Download the case study: hubs.ly/Q04ckLcS0 #MobileService #CaseStudy #Hyundai #NewPortRichey

There are two types of recalls. Customer satisfaction and safety. One improves the experience. The other protects the customer. For OEMs and dealers, completing both types is more critical than ever. Watch the full conversation with David Mondragon: hubs.ly/Q04cdd0b0 #MobileService #OEM #Recalls #SafetyRecall #CustomerSatisfaction

In Episode 1 of the Mobile Service Playbook, Karl Murphy and Addison DeJesus-Lessing sit down with Jeremy Stephens, Remote Operations Director at Bozard Ford Lincoln, to discuss what it really takes to build, scale, and sustain a successful mobile program. In this episode, you’ll learn: - How Bozard scaled mobile service to support same-day appointments - Why starting with simple services like recalls is key - What metrics actually matter when measuring mobile success - How to hire and train technicians for customer-facing roles - The biggest mistakes dealers make when getting started Whether you're launching your first van or optimizing an existing operation, this episode breaks down the real-world strategies behind successful mobile service. 🎥 Watch the episode here: hubs.ly/Q04c7xp60 #MobileServicePlaybook #MobileService #FixedOps #BozardFord #DealershipOperations

29 million safety recalls were issued last year. Every one of them needs to be completed. Every one of them impacts customer safety. And every one flows through the dealer network. So why are so many still going unaddressed? Hear David Mondragon break it down: hubs.ly/Q04byG7f0 #MobileService #Dealership #OEM #Recalls #SafetyRecall