Grasshopper

Big news for small business owners: Grasshopper’s Fall Releases are here. From simplified admin tools to smarter conversation insights, we’re making it easier to stay connected wherever business happens. See what’s new: grasshopper.com/release-day/fa… #VoIP #solopreneurs #SMBs

ICYMI, Grasshopper’s Fall Releases are here. Packed with features to save you time, ease your workload, and keep you connected. Check out what’s new: grasshopper.com/blog/gh-fall-r… #VoIP #solopreneurs #smallbusinessowner #SMBs #SmallBusiness

@iamAlexTurnbull Please call our toll-free support and one of our representatives will assist you support.grasshopper.com/contact ^GD

@Grasshopper I need to cancel our account but the owner has left the company. Can you please assist?

@DrinknWithDrew Sorry to hear this, you should reach out to customer support, who can assist with updating the password: support.goto.com/contact ^KG

@Grasshopper Latest model and latest software update. When resetting the password it does not allow me to enter the PIN that is emailed. The keyboard does not populate.

@Grasshopper your app is not compatible with the IPhone.

ICYMI, introducing Grasshopper’s newest updates: call recording, call search filters, and more. Empowering your business to respond faster, enhance customer conversations, and keep it professional: grasshopper.com/blog/2025-spri… #CX #VoIP #solopreneur #SMB #SmallBusiness

Customer communications have never been easier: Grasshopper’s new updates make every interaction smooth and seamless. Learn more about smart conversation filters, call transcripts, and our exclusive partnerships: grasshopper.com/blog/announcem… #solopreneurs #smallbusinessowner #VoIP

@Pokertalkpod Hi, If you don't have an account yet, please visit our website to sign up: grasshopper.com ^KG

@Grasshopper how do you sign up for your app? I open it and it just goes to a login screen. There is no option to sign up. I’ve searched my device extensively in all possible locations that could have accounts information and there is no account information for you so I don’t know what it’s thinking.

@Trump_Eggs You will need to call support.grasshopper.com/help/cancel-my… ^GD

@Trump_Eggs All representatives are taking calls calls at this time which is why the wait time is so long. Do you have a specific question? ^GD

@MatthewWielicki Please review this support article support.grasshopper.com/help/register-… ^GD

@Grasshopper How do we register our SMS registration if we don't have an EIN? Been on hold with you for 30 mins now. Disappointed.

@GeneralApplian1 We apologize for the frustration. If you need help with your SMS Registration we explain the most common rejection reasons in the troubleshooting section of this support article support.grasshopper.com/help/register-… ^GD

"Hey @Grasshopper, your customer service is beyond unacceptable. I’ve been on hold for FOUR HOURS trying to get an issue resolved. How do you run a phone system company but can’t even answer your own calls? Absolutely ridiculous. #CustomerServiceFail #DoBetter"

@abbyerhinehart Hi Abby, what do you need assistance with? ^GD

Hey, @Grasshopper, I’ve been on hold trying to talk to a single person for almost 2 hours now… What does a paying customer gotta do to get some service?! 🤬

@fredinthekitchn Thank you. Please review this support article it include explanations for the most common rejection reasons support.grasshopper.com/help/register-… ^GD

@Grasshopper SMS registration rejection message is not clear, I need further explanation from a human.

@Grasshopper, must the worst phone service. Why do I have to wait on the phone for so long?

@coachblood We are experiencing a higher than normal call volume currently, I apologize for the wait time. I am see if someone is available to review your account. ^GD

@Grasshopper My number that I paid for recently does not connect 888-602-9466

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@xkjcjx We apologize for the frustration, we are experiencing a disruption. Status updates are being posted to our service status page status.goto.com ^GD

@redonblueisland @GoToMyPC I’m encountering the same issue

@GoToMyPC my team is getting Not found. Some were kicked out.

@Mktg_mama1 We apologize for any frustration and are looking into why you received that error message. The phone number displayed will connect you with our support team. ^GD

@Grasshopper @ForbesAdvisor @grasshopper is definitely NOT the best VOIP.. All SMS services were suspended until customers followed a very confusing registration process. A month later we still don't have SMS. Customer service is also non existent. Cant even submit a support ticket. I'm looking to switch!

We have exciting news, @ForbesAdvisor named Grasshopper the 2024 Best #VoIP for #Solopreneurs! 🌟 From separating personal and business calls to embracing simplicity, see why our customers choose Grasshopper as their communications partner. Learn more: forbes.com/advisor/busine…