Green Flag

@MrsBakes1985 Hi Emma, we're truly sorry to see the experience you've had with us and for the delays. If you'd like us to look into this further, please send us a message on the link below. twitter.com/messages/compo…

@GreenFlagUK AVOID AVOID AVOID AVOID!!!!. 11 hours and we are still not fully recovered. Lies and no communication. Save your money no where near 40-60 mins recovery time. Do not give these scammers your money they cannot provide the service!!!

@IFR625 We're happy to hear everything's sorted Ian, and that Heather and Janine were great during your recovery journey. We're just a call, or message away there's anything we can help with.

Finally sorted after 8hrs. Praise were it's due for Heather and particularly Janine in your call centre. Good job, thank you. @GreenFlagUK

@IFR625 We're not able to take personal details in public as we have a duty to protect our customers, Ian. If you'd like us to check the job for you here, please DM us on the link below. You can also call the team on 0800 400 600 if you prefer. twitter.com/messages/compo…

6.5 hours and still waiting @GreenFlagUK I know you'll reply by asking me to send a private message but I'd rather do this publicly given you've cost me a days wages.

@IFR625 We're sorry to see you're still waiting Ian. Please drop us a message on the link below, and we'll chase this up for you. twitter.com/messages/compo…

5 hours and still waiting @GreenFlagUK

@IFR625 We're sorry to see there's a delay in getting to you, Ian. We'll be with you as soon as possible. If you need any further updates, please don't hesitate to send us a private message.

@GreenFlagUK Looks like you're trusty agent isn't so trustworthy after all...

@Bottoms_bray We're pleased to see you've had an excellent experience with our team, and we could help get you sorted!

@GreenFlagUK thank you for your assistance today from M6 N. MacAdam recovery were excellent, your service was prompt, safe and thorough. I doubt you will ever see this car again. 😢

@Chrisjameshorn Thanks for sharing your experience, Chris. It's great to see you're happy with our service and breakdown team!

I know @LUDENClassics & others on here give recovery firms a hard time, however I’ve just had to use @GreenFlagUK for the first time & have to say the service was exemplary. Brilliant app, lots of updates, and everyone arrived before their predicted times, which were very fast

@emmaben66 We're sorry to see this Emma, and we'd like to chase your recovery up for you. Drop the team a message on the link below, so we can do this. twitter.com/messages/compo…

@GreenFlagUK don’t rely on Greenflag to get to you quickly. 60year old lady waiting on my own for recovery. Up to 3 1/4 hours atm with no sign of anyone coming. Dark now not nice

@theblackcatsays Hi Sara, please DM us and we can help check your quote. twitter.com/messages/compo…

Thanks @GreenFlagUK for sending me a renewal then upping the price despite me not using you Loyalty gets you price increases Guess I'm not renewing with you guys

@87missred If you're still struggling to get in touch, please try the link bellow, to speak to us in private. m.me/greenflaguk

@GreenFlagUK Hi. It won't let me PM you.

@GreenFlagUK Hi. We had to request rescue today. We didn't receive any updates on the app so had no idea how long, and then the rescue came from Essex. So there are none in Kent? Is that just because it's a Sunday please?

@87missred I’m sorry, we’re experiencing some technical issues with our system at the moment. We’ll get back to you as quickly as possible.

@fionajane987 Thanks for sharing your positive feedback with us Fi! 😄

@GreenFlagUK is an excellent recovery service. Forget joining anyone else! They are brilliant, turned up at a time slot requested and half the price of other recovery people. Thank for @GreenFlagUK

@iandicko73 Hi Ian. I'm sorry to see this. Please give us a private message and we'll look into this for you. twitter.com/messages/compo…

Things are getting shitter, part 4. @GreenFlagUK has put my breakdown cover up by 40% since last year. WTAF?

@Chris_She11ey We may push back our ETA if we're experiencing delays, such as, adverse weather and traffic conditions. It's never our intention to keep you waiting, and we'll be with you as quickly as possible. If you'd like us to look into the delay, please send us a message.

@GreenFlagUK Don’t need updates you send them to my messages. I’m asking if it’s standard to be pushing people back. 3 times. Maybe even 4 or 5 at this rate. So I know what to expect. Went into this fully supportive of green flag and there times.

@GreenFlagUK do you think you’ll make it a 3rd push back??

@Laws_ellen24601 We're sorry that's not working as expected, Laura. If this still won't work, you can also reach us via the contact details below, plus our Instagram or Facebook pages. Just send us a private message or give us a call. greenflag.com/contact-us m.me/greenflaguk

@GreenFlagUK Nice try. But it won’t let me sent a direct message to you.

Crazy that Green Flag think it’s okay for me to be broken down at the side of the motorway with a 6 month old baby for 4 hours. What a load of shite.

@johndanbatch That's great, John. We're just a message away if you need anything else.

@GreenFlagUK it's connected when I tried on a landline. Weird 🤷🏻‍♂️ I'm on now

@GreenFlagUK hi. I've had my policy renewal through and need to cancel before it auto renews. The number on the letter 0345 878 8303 is just constantly saying that it isn't possible to connect the call. Is there an issue or another number I can call ?

@Laws_ellen24601 Hi Laura. We're sorry to hear you were waiting longer than expected under these circumstances. We hope you and Henry are OK. We'll be able to look into this further, if you can kindly send us a message using the link below. twitter.com/messages/compo…

@bigbluemailer @GreenFlagUK Thank you so much. We’re both okay and happy to be home. Henry was such a good boy given the circumstances 😢