ITSFibre

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ITSFibre

ITSFibre

@ITSFibre

Providing hyperfast fibre broadband to broaden East England’s horizons. #stayconnect #staysupported

Katılım Eylül 2023
40 Takip Edilen92 Takipçiler
ITSFibre
ITSFibre@ITSFibre·
We’re aware some customers on our OFNL network may be experiencing intermittent connectivity. Our engineers are investigating. Please do not restart or reset your equipment. Updates will be provided as soon as we have more information. Thank you for your patience.
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ITSFibre
ITSFibre@ITSFibre·
Apologies for the late notice. We’ve just been notified of urgent maintenance, likely proactive work after recent weather. Service may be disrupted on 6 Jan 2026, 00:00–06:00 GMT. Please do not reset hardware — service will resume automatically.
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ITSFibre
ITSFibre@ITSFibre·
Service update: Christmas opening hours.
ITSFibre tweet media
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ITSFibre
ITSFibre@ITSFibre·
Merry Christmas from CityFibre! This festive season, we’ve got something special for you! Sign up between 18/12/25 and 07/01/26 and enjoy one month free – the perfect way to start your CityFibre journey with lightning-fast, reliable connectivity. *T&Cs apply
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ITSFibre
ITSFibre@ITSFibre·
Merry Christmas! 🎄 To celebrate, we’re giving you something extra when you join us! Sign up between 18/12/25 and 07/01/26 and receive a FREE Range Extender - on us. It’s the perfect way to boost your coverage and enjoy a stronger, more reliable connection throughout your home.
ITSFibre tweet media
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ITSFibre
ITSFibre@ITSFibre·
Black Friday deal unlocked. Join itsFibre (OFNL) between 19 Nov - 3 Dec and get a FREE WiFi Extender to boost your signal room-to-room. Fast fibre + free coverage boost = win. T&Cs apply. (see our website - zurl.co/p3hny )
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ITSFibre
ITSFibre@ITSFibre·
Black Friday Just Got Faster. Sign up to itsFibre on CityFibre between 19 Nov - 3 Dec and get your first TWO MONTHS of broadband completely FREE.* Full fibre. No delays. No catch. Just ultra-fast speeds from day one. T&Cs apply (see our website - zurl.co/2o0FJ )
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ITSFibre
ITSFibre@ITSFibre·
Service Update The fault has been resolved by our teams and has been stable for nearly an hour and a half. we continue to monitor through the night. Thanks for your patience.
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ITSFibre
ITSFibre@ITSFibre·
🚨 Service Alert – OFNL customers Initial indications are that all circuits have returned to full working order, we will confirm this in the next hour. Again, thank you for your patience and understanding
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ITSFibre
ITSFibre@ITSFibre·
🚨 Service Alert – OFNL customers Initial indications are that all circuits have returned to full working order, we will confirm this in the next hour. Again, thank you for your patience and understanding
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ITSFibre
ITSFibre@ITSFibre·
🚨 Service Alert – OFNL customers. Engineers are still busy, please do not reset your equipment during this period. Next update will be due in 30 minutes.
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ITSFibre
ITSFibre@ITSFibre·
🚨 Service Alert – OFNL customers. Unfortunately, issues persist, and our team of engineers are still working hard to resolve this for all affected. Thank you for your continued understanding.
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ITSFibre
ITSFibre@ITSFibre·
🚨Service Alert – OFNL customers. Issue affecting customers in multiple areas. Engineers are looking into this. This appears to be part of a wider MSO with connectivity to the area. We’ll share updates via this feed. Please do not reset your equipment. Thanks for your patience
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ITSFibre
ITSFibre@ITSFibre·
Connection in the NR14, NR15 & NR35 areas appears to be restored. We’re awaiting confirmation from Openreach on the cause. Thank you for your patience while this was resolved.
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ITSFibre
ITSFibre@ITSFibre·
🚨 Service Update: We’re aware of an issue affecting NR14, NR15 & NR35 areas. We’re running on a backup feed, so you may experience reduced service or slower speeds. We’re awaiting updates from BT Openreach and expect an update by 20:00. Please don’t reset your routers.
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ITSFibre
ITSFibre@ITSFibre·
Service Update: Openreach are onsite working on the issue affecting the NR14, NR15 & NR35 areas. We’ll share more info as soon as we have an update. Thanks for your patience!
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ITSFibre
ITSFibre@ITSFibre·
Please be advised the OFNL services have been fully restored. Thank you for your patience. The team @ITSFibre
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ITSFibre
ITSFibre@ITSFibre·
We are currently experiencing a high call volume relating specifically to our OFNL services being offline. Engineers are currently investigating, we will update this message with further information shortly. Please do not reset any of your equipment. Thank you for your patience.
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ITSFibre
ITSFibre@ITSFibre·
Service Update: Earlier this morning, some OFNL customers experienced a connection outage. We can now confirm, as of 9:06 AM, all services have been restored. If you’re still having issues, please contact our support team. Thank you for your patience. - The itsFibre Team
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