kopparberguk

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kopparberguk

kopparberguk

@KopparbergUK

Serving up premium fruit refreshment ☀️ Kopparberg Cider & Cocktails. Best served chilled, since '94. Please drink responsibly. Skål!

United Kingdom Katılım Nisan 2010
1.2K Takip Edilen26.4K Takipçiler
kopparberguk
kopparberguk@KopparbergUK·
@RixyDefender Hey there, we're so sorry to hear about this! Please send an email to complaints@kopparberg.co.uk with this information and a member of our customer service team will be happy to help you out directly. 🙏🏽
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Rixy666
Rixy666@RixyDefender·
Dear @KopparbergUK After a long day, I reached for a Strawberry & Lime. Chilled. Ready. Deserving. The ring pull snapped, So now I’m sober, annoyed, and staring at a sealed can of betrayal. Nothing says refreshing cider like emotional damage. Help. 🍓💔 #RingPullFail #FML
Rixy666 tweet media
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kopparberguk
kopparberguk@KopparbergUK·
@GregSmithEvoX Hey Greg, we're so sorry to hear about this experience. Please can we ask you to send an email to complaints@kopparberg.co.uk with this information and your contact details. A member of our customer service team will be happy to help you out directly.
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Greg 'Evo' Smith
Greg 'Evo' Smith@GregSmithEvoX·
@KopparbergUK I’m convinced this smells and tastes like ammonia (or piss to be precise) ..this is probably the 4th or 5th can (on different occasions) from a 12 pack and they all taste the same! 🤮🤮
Greg 'Evo' Smith tweet media
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kopparberguk
kopparberguk@KopparbergUK·
@SallyJ26 Hey @SallyJ26, we're so sorry to hear about this. Please send an email to complaints@kopparberg.co.uk with this information and a member of our customer service team will be happy to help you out directly. Thanks, Kopparberg UK
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kopparberguk
kopparberguk@KopparbergUK·
@itsAlanna_Llama Hi Lanna, we're sorry to hear about the experience you've had, that definitely should not be the case. Please can we ask you to share your details and any product information (batch number etc.) with our team via email at complaints@kopparberg.co.uk They will be able to assist.
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Lanna
Lanna@itsAlanna_Llama·
Gonna have to stop loving @KopparbergUK me thinks! Two boxes in a row that I've bought where multiple cans smelled absolutely awful (off) :(
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kopparberguk
kopparberguk@KopparbergUK·
@Goodleyy Hi Leon. Thank you for sharing, we will pass this on to the team to follow up.
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Leon Goodley
Leon Goodley@Goodleyy·
@KopparbergUK I’m unable to DM you because i’m not verified apparently? but my customer complaint number is COS7196 i think
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Leon Goodley
Leon Goodley@Goodleyy·
@KopparbergUK why have i just gone to drink my 2nd can of strawberry and lime cider from a pack of 12 for it to be the worst smelling thing ever? first one was fine, 2nd one smelled like it was rotten!? looked fine when i poured it down the sink but now my sink smells horrible!!
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kopparberguk
kopparberguk@KopparbergUK·
@Goodleyy Hey Leon, can you please DM us your details and any references you received on that email? We will follow up with the team on our end.
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Leon Goodley
Leon Goodley@Goodleyy·
@KopparbergUK i have emailed. i got a response asking for batch numbers which i provided, but ive received no email back?
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kopparberguk
kopparberguk@KopparbergUK·
@Goodleyy Hey Leon! Thank you for bringing this to our attention. We're sorry to hear about the experience you've had with the product. Please can we ask you to email your contact details and the product information with our team at: complaints@kopparberg.co.uk They will be able to assist.
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Leon Goodley
Leon Goodley@Goodleyy·
@KopparbergUK since this i’ve had ANOTHER one from the same batch, it smells absolutely rotten. like it’s gone off?? still carbonated and everything, is it possible i’ve got a bad batch!?
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kopparberguk
kopparberguk@KopparbergUK·
Sounds like a good time! 😎
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