@KryolanUK@KryolanOfficial desperately seeking shade 406 in your paint stick but it's out of stock on your site. 😭 Any idea if a restock might happen or is there a UK based official stockist I could purchase from?? Pls help. 😊
@James_PatrickF It is available in the UK and here's the link to it: #300ml-default" target="_blank" rel="nofollow noopener">uk.kryolan.com/product/fixing…
@KryolanUK the new London shop is stunning and the staff are amazing, always so happy to take time and help you with advice and conversation. A perfect oasis within the bustle of Covent Garden. Thank you x
@ash_sundae@MsThorne2 Hi there, our new Kryolan City London will be located in Langley Court, the one in Covent Garden is permanently closed. We will share all the updates regarding the opening on our social media. Stay tuned😉
@Maloy_loy Hi, we are sorry you find this rule misleading. Please accept our apologies! We mentioned all the rules including the 5 palettes one in T&Cs that were on the front page of our website during the Bag Sale. We will take all your notes to enhance our services for the future events.
@KryolanUK imagine my disappointment my you decide to remove 5 items from my bag sale because apparently you are not allowed more than 5? But why did you let us add more then 5 in the bag???? This is really false advertisement, you've literally tricked people....
@_Robbie_McL_ Hi there, no unfortunately. We mention in the T&Cs that we stock while the products lasts. We are also surprised how fast the products are gone with the digital Bag Sale!
@MissPennyDQ Hi there, We are extremely sorry for all the inconvenience caused! Unfortunately, the traffic of the bag sale is appeared to be way higher than we tested and expected. We extended the timing up to 40 minutes to ease the process. We hope it could be helpful!
@KryolanUK the online bag slaw isn’t working! Website cannot cope ... had my bag full and took ages to get through the check out so subsequently it emptied my bag!!! Fuming 😡😡
@Lucyferrr@KryolanOfficial Hi there, We are sorry to hear that! Unfortunately, the traffic is the way more than we could expect and at the digital bag sale everything is selling extremely fast. Due to the slow speed of the website we now increased the timing up to 40 minutes! We hope that will help!
@MissPennyDQ Hi there, We are sorry for all the inconvenience caused. The traffic is way higher than we could even expect and test. We now increased the timing up to 40 minutes to ease the process for the customers.
@breadquanda@KryolanOfficial Hi there, No, unfortunately, it's not allowed. The products won't go through the checkout with the different address outside of the UK.