Akamai Developer (formerly Linode)

@ArtemR Understood - we've just posted a status page here as well: status.linode.com/incidents/msqh…

@linode I'm a Linode customer, not an Akamai customer, and I can't view the message you posted. It's asking me to log in with Akamai.

copy.fail. Unprivileged user gains root on most Linux systems. I tested on @openSUSE and confirmed it works (by replacing the su binary, so make sure to revert it after patching the kernel, if your kernel even has a patch yet). Wild find by @xint_official.

@ArtemR No timetable as of yet. There's a post here on the Akamai Community site addressing the issue. community.akamai.com/customers/s/fe… Please open a ticket with our Support Team if you have any specific questions: akamai.com/cloud/support/…

@linode Is there an expected resolution timeline? Where can we monitor the status?

@ArtemR Hey Artem! Yep - we're fully aware of this issue and are actively addressing it from our side. Thanks for checking in.

@linode You guys on this?

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@proteo5 Hi Alfredo- our Support Team handles tickets in the order they are received, so response times may vary based on current volume. If you need immediate assistance, feel free to reach us by phone at: +1 (855) 454-6633 (North America, toll-free) +1 (609) 380-7100 (global)

@linode @linode I try, (several times) but I always get this screen and when send the email to support they never respond.

@linode Since you don't seem to response or care for reports on abuse trafic from your servers, today I have to block ASN: AS63949 on our WAF. At least check if your IPs addresses are not listed on abuseipdb.com

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@TommyAlfida Hi there - we've located your ticket and a member of our Support Team is investigating now. As a reminder, if your issue is urgent you can always call into our Support Line: U.S. 855-454-6633 Global +1-609-380-7100

@linode tolong ni sudah 9 jam lebih kami blm bsa konek ke database kami. Tolong segera perbaiki di ticket kami ini 26502121

@anggitpp Halo—saat ini kami sedang berupaya menangani masalah konektivitas di Pusat Data Jakarta kami. Silakan kunjungi Halaman Status kami untuk mendapatkan pembaruan terkini. status.linode.com/incidents/52xn… Pesan ini ditulis menggunakan Google Translate.

guys linode region jakarta lagi down kah?

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@KN4OQW @spamhaus Hey Clint - we recommend reaching out to our support team to provide you a new IPv6 range: - akamai.com/cloud/support/…

Lesson learned: Don't use a hosted vps service for email services.. @spamhaus blocked an entire network because of one bad actor. And @linode... C'mon. Really?

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Hey Tom - We answer support inquiries in the order they come in, so during high-inquiry time periods we may not be able to address your matter as quickly as you may be used to. If your matter requires immediate attention, please reach out to us at 855-454-6633 for our U.S. number , or +1-609-380-7100 for our global number. We have support team members available 24/7 to take calls, but we ask that you have your support ticket number ready so we can locate your ticket.

@linode Can't do anything with it, @linode. Support ticket #26294184

VPS has been down for 8 hours @linode. no response from support ticket. Would appreciate some escalation, or at least a status update

Hi Nikolay - we open tickets with customers to alert them when their payments fail. We then suspend services for days before deleting them - all with prior notice. We understand the frustration on your side, but like you said, your Image should still be available for deployment with a new IP. Please call our Support Line if you have any questions: U.S. 855-454-6633 Global +1-609-380-7100

Wow @linode after being purchased by @Akamai hit a new low. Card payment failed, all my sites deleted. Apparently I can still restore the last image to a new node with different address. Good to know which services to avoid. Migrating the f out.