Mike Crawford

In 2021, I committed to writing a weekly story about lessons learned in #ProdMgmt or #Leadership After tens of thousands of reads, to take it to the next level, I’ve moved it to @Medium Follow: medium.com/productmc #Product #ProductDesign #ProductManagement #ProductManager

@seempaq Hey Simon! I lead Tax at Shopify. We're in the process of rolling out Shopify Tax for new to Shopify merchants with information coming to existing merchants later this month. I'll connect with you via DM as well to chat individually about your delicious store.

whoever worked on this, can i have some enlightenment here about what we should do on POS?

A very clear-eyed analysis of where AI-mediated commerce actually stands right now, based on early Shopify data. The part that I would claim is most interesting is not the headline conversion numbers, although those are striking. It's the journey compression pattern. More than half of AI-referred sessions start directly on a product detail page, compared to 20% for organic search. Agents are essentially speedrunning the discovery and consideration phases inside conversations. shopify.com/enterprise/blo…

@LaurelPfahler I’m not sure salary cap or DP rules are inequitable between the leagues. Toluca lost 2 players to World Cup training camp and still won 5-0. I just don’t think the competitiveness top to bottom of MLS is there yet.

I think MLS still needs a salary cap but loosen the strings. Add another DP, raise the limits.

Applications are now OPEN for @Shopify's Apprentice Product Manager (APM) Program. The 12-month program is designed to pair you with some of the best PM's in the business, accelerating your product career while delivering high quality impact. The next cohort starts in September 2026 and applications are only open for a limited time, so be sure to apply now! shopify.com/careers/appren…

@carlrivera @Shopify You changed merchants lives, Shopify and Shopifolk in more ways than you're counting as well Carl. You'll be missed and we'll be cheering for you!

I'm moving on from @Shopify. When I joined 7.5 years ago, friends were literally taking bets on whether I'd last a year. The idea of me thriving inside a large company (and Shopify was a lot smaller back then!) felt unlikely. Most people assumed I'd be itching to start my next thing. Instead, Shopify became my company. I wasn't a founder, but @tobi always made me feel like one. It wasn't a startup, but Shopify moves like one. And the mission isn't just words — it shows up in the decisions, every day. I got to wear a lot of hats. Introducing Shop to the world. Going deep on the rails of how money moves on the internet. Reimagining Shopify for the age of AI through design. Leaving is hard. Shopify changed my life in more ways than I can recount. It taught me how to build for the long term, gave me a bar for craft and ambition I'll carry into everything that comes next, and showed me what it looks like when a company lives its mission. In my next chapter, I'm getting the opportunity to bring together all the things I've obsessed over the past decade — consumer mobile, finance and money movement, design, AI — into a single role. More on that soon.

@gilgNYC @felixandnorton IYKYK

@mccrawf7 Yikes! Mid cookies are no good. 😔 Gotta get yourself some @felixandnorton

What are the best inspiration sites for iOS app design? Ideally real apps and not mocks. Been trying some of the Apple design award winners but need more source material. 😅

BIG NEWS! @Amazon, @Meta, @Microsoft, @Salesforce, and @Stripe are joining forces with us (@Shopify, @Google, and other founding members) to truly make UCP the single, universal protocol for commerce in the agentic era. 🎉🚀

@feldman @ngavini @extradotemail It looks like Naveen100 was reloaded

@ngavini @extradotemail Would love to try

Gmail organizes your emails. @extradotemail organizes your life. Live today. extra.email

@ngavini @mbeckett @extradotemail I’d love to give it a try if you have a spare code

@mbeckett @extradotemail please try naveen100 - we just refilled it again

@BrandonMChu @Shopify @sickkids What an amazing first step into entrepreneurship!

Joyful moment seeing my eldest run his first business, Big Lemon. Accepted credit card payments and all via @Shopify 50% went to @sickkids and he made over $200 from very generous neighbours on a beautiful day.

@regyperlera @Shopify @carlrivera @katarinabatina Welcome!

This week I joined @shopify as the new design director for Shop @carlrivera and @katarinabatina have built a culture that’s attracted one of the most talented teams I’ve seen in a long time Grateful to be part of it and excited to help shape what comes next

The most future-proof job: Entrepreneurship shopify.com/news/future-pr… via @Shopify

Also competing today THIS TEAM 💪 Let's go, guys! #ManuLedesmaAcademy

@Thom_K_NL Mind shooting me an email? mike.crawford@shopify.com

Hey @mccrawf7 I think I found a bug in the "Collect VAT number at checkout" in the EU.

@carlrivera Happiest of birthdays! Here’s to many more

I turn 40 today. Life is great

“We are all afraid of death, and out of fear we turn away, preferring not to look. We cannot continue to be indifferent! And we cannot resign ourselves to evil! Saint Augustine teaches: “If you fear death, love the resurrection!” (Sermon 124, 4). Let us too love the resurrection, which reminds us that evil is not the last word, because it has been defeated by the Risen One.”

This is an insane value for creators. 1. Use the best #AI tools without subscriptions 2. Spend no time hunting for the tool best equipped for your task; they’re all there grouped by outcome 3. Build ontop of leading prompts "If you want more artists, lower the cost of paint” - @rousseaukazi

@_feliciashane Prayers are always answered. Can be yes, no, not now. I’m glad we went from not now —> yes. We’re so very blessed to have you on the team. I continue to be impressed by your skills, dedication to learning, ownership and overall how incredible a person you are. Keep slayin

Resurfacing a shameless vulnerable post from 5 years ago👉👈 Can’t believe it’s been a year! It’s a privilege to wake up surrounded by people who make you feel inspired to build on the daily💚

Starting this week, millions of @Shopify merchants can sell in ChatGPT, into the US. Their PDP, their checkout, their customizations, no extra setup. AI is a new front door to commerce. Shopify is what’s behind it everywhere.