Meister_Support

@jonnyk04 Hi there! We have experienced some difficulties that caused performance issues, but it has been resolved now. Apologies for the inconvenience caused. Thank you! Your Meister team.

@Meister_Support There is a major server error. We cannot access MeisterTask.

@khanhlnq Hi there! Please take a look at your inbox, as our customer service representative has already handled your request. If you have any more questions, please don't hesitate to contact us via our support email. Your Meister Team

@LucianoLarross Hi there! We're sorry to hear you're having difficulties with reaching our support team. Normally you can find the possibility to contact the support team under your account settings. If this is not the case, kindly reach out via your registered email address and contact us un...

@Meister_Support where i can talk with your support? I am paying customer and dont show the option of the support

@cbtalke We are sorry that you had difficulties accessing your account. If you continue to experience issues, please email us at support@mindmeister.com, so our support team can take a closer look at the situation. Thank you! Your Meister Team

@l3on_j @meistertask @mindmeister We are sorry that you had difficulties accessing your account. If you continue to experience issues, please email us at support@mindmeister.com, so our support team can take a closer look at the situation. Thank you! Your Meister Team

@Meister_Support @meistertask and @mindmeister are down and show a 500 error (internal server error). When will the services work again?

@KanthKrupa Hi, we are sorry you are having difficulties accessing the website. Please get in touch with our support team so that we can take a closer look at the situation. Please don't hesitate to contact us at support@mindmeister.com. Thank you, Your Meister Team

@Meister_Support Hi, this is Raghu from India. I am unable to access the website. Can you please help? Thank you.

@ClontarfD3 @mindmeister We're sorry to hear that you're experiencing technical issues. Would you please contact our support team so that we can take a more in-depth look into the situation? You can email us at support@mindmeister.com. Thanks, Your Meister Team

@mindmeister Please can you take a look at this question. Your @Meister_Support account has technical issues for the last number of days and they are not responding.

@JessLouw2 Hi there! We are sorry that you are having difficulties with the upgrade. Please get in touch with our support team so that we can take a closer look at the situation. Please don't hesitate to email us at support@mindmeister.com. Your Meister Team.

@Meister_Support I paid for the personal plan and I was left on the basic plan, there are no contact details. ¿????? Who is supposed to assist me

[Resolved] Issues Creating Tasks out of E-Mails: This issue has been resolved. All e-mails sent during the incident will still be created as tasks. Thanks for your patience. Your Meister Team status.meistertask.com/3NJePx

@DavidBertram1 Hi there! To have a better look at the situation, please contact us at the email address support@mindmeister.com. Thank you. Your Meister team.

@never_the_dogs We are sorry that you experienced difficulties. Would you please contact our support team, so we can take a more in-depth look at the situation? You can submit a ticket on your account settings page or email us at support@mindmeister.com. Thank you.

@Meister_Support hi, I'm having issues with the new version of MindMeister. I'm using a Surface Pro, and when I use the touch screen I cannot move through the map. If I don't have a touch pad or a mouse, I can only zoom the map. What should I do? Thanks

@BBurmesterTweet Hi Britta, MeisterNote is our newest product, so currently we only offer bundle packages for MindMeister and MeisterTask. Please stay tuned because a special offer with MeisterNote should be available soon. We wish you a good start to the week!

@Meister_Support Hi, I already use the Basic versions of MindMeister, MeisterTask and MeisterNote for hobbys (story writing, private concepts and projects) and would like to subscribe on a "personal" level, but as it seems there is no option for all three products together?

@ccquestt Hey Jhonny, we are sorry to hear that you are experiencing difficulties. Please reach out to our support team, so we can take a closer look at the situation. You can submit a ticket on the account settings page. Thank you, have a pleasant day.

@yao006567 @Jan_cz @meistertask @natosis Hi there, please contact our support team so that we can answer your question in more detail. You can submit a ticket in your account settings. Thank you very much! Have a pleasant day ahead.

@Jan_cz @meistertask @natosis @Meister_Support What is this?

@meistertask I signed up for a 7 day trial via iOS. I was charged the first day with no trial. I would like a refund.

@adil_ALbuloshi Hi, we are sorry to hear that you are having trouble signing in to your account. Please reach out to our support team so that we can update you on the next steps. You can submit a ticket on your account settings page. Thank you.

@Shinji81550056 Hi there, we are sorry to hear that you are having trouble logging in. Please get in touch with our support team, so we can take a better look at the situation. You can submit a ticket on your account settings page. Thank you very much!

[Investigating] Issues Creating Tasks out of E-Mails: Our team has become aware of a current issue affecting the e-mail to task integration. Tasks created via e-mail may be slow to appear during this time. We are investigating the issue and working t... status.meistertask.com/A8kRGm

@trapper__john @meistertask Hallo Danilel, entschuldigen Sie bitte die späte Rückmeldung, wir haben aktuell ein sehr hohes Aufkommen an Kundenanfragen. Ich habe Ihnen soeben auf Ihre Emails geantwortet und bin überzeugt, dass wir eine Lösung finden werden. Liebe Grüße Felix

@Meister_Support @meistertask Nach fünf Anfragen per E-Mail und einer Woche Wartezeit würde ich gerne wissen, wie lange der Support für ne Antwort braucht. Müssen wir uns Sorgen machen? Wie bekommen wir unsere Daten exportiert?

@aksi12uhr Hallo Alexander, wir haben deine E-Mail erhalten und werden uns mit dir in Verbindung setzen.

@aksi12uhr Hallo Alexander, in der kostenlosen Version sollte es möglich sein, an bis zu drei Projekten gleichzeitig zu arbeiten. Könntest du uns unter support@meistertask.com kontaktieren, damit wir uns das für dich genauer ansehen können?