MTN Rwanda

@SIMOHATEGEKIMA1 Y'ello, Mwiriwe neza. Mwadusangiza nimero mwagizeho ikibazo munyuze mugikari(DM) kugira ngo tubafashe. Murakoze, MTN-Ivan

@MTNRwanda @GillesAbayo Nanjye mumfashe rwose sinzi ikibazo kiri muri system yanyu,

Dear @RURA_RWANDA I have a query in regards to @MTNRwanda , for the past two days, I have been trying to use MoMo service especially making transfers but their system is not responding. Moreover the service assistance number (100) is off as well. Why?

@Oggpercent250 Y'ello @Oggpercent250,Mwiriwe neza. Mwadusangiza numero yakiraga amafaranga munyuze mu gikari(DM),iyohereje,umubare w'amafaranga ndetse n'itariki y'igikorwa tukabigenzura. Murakoze, MTN-Fabrice.

@MTNRwanda bigenda gute kugirango umuntu akwishyure ubure amafranga kuri balance 😭 Yaduhaye message ariko yaba balance na message ntayo mugihe we atwereka iyi 🙄

@iradukundarob15 Muzatwegera ku ishami tubafashe. Murakoze, MTN-Fabrice.

@MTNRwanda Twasabye birikwanga nabaha ID yanjye muri DM mukayimpa

@IremboSupport Mwiriwe neza ko tudaheruka kubona commission yuku kwezi Kwa 4_5 ubu Koko Abe makeya tujye no gutonda umurongo kuri @MTNRwanda ngo baduhe historic Koko Bayobozi mwadufasha mukaduha historic kuri Email cg kuri watsaap bakaduhemba Murakoze

@FelixGfc Thank you for your time on the phone Thank you, MTN-Tracy

@MTNRwanda Thanks for the reply. But this can’t be a real reversal.I didn’t request any reversal.Can you: - Confirm if SMS spoofing is happening on your short code? - Explain how an SMS can show “received 5000 RWF” but a balance is less than 5000 If you can see the shared screenshots?

Hello @MTNRwanda I am receiving SMSs from the M-Money short code saying I got money from Jean Claude DUSENGUMUREMYI 0787058828, then a reversal was initiated. I’m worried this is a scam using your SMS number. Can you confirm if this is legit and advise what to do?

@DDusabiman56769 @aganx Y'ello @DDusabiman56769,Mwiriwe neza. Turagenzuye dusanga amafaranga yari yayakuyeho tubaye dufunze konte ye namara kuyasubizaho tuzayaboherereza. Murakoze, MTN-Fabrice.

@MTNRwanda @aganx Muraho neza MTN Rwanda, nagirango mumfashe kugarura amafaranga yange angana ni 120000Rwf yayobye avuye kuri Numero 0787655695 akayobera kuri 0792139622 ibaruye kuri MUSHIMIYIMANA Christine . Byabaye ku wa 6 taliki 16/05/2026 .

Dear @MTNRwanda it’s been over a week since this reversal was initiated, you promised to resolve in 3 days and here we are, your 100 CC call service isn’t helpful at all, please do the needful. Thank you for your attention to this matter 👇🏾

@AlbertNdol59441 Tubashimiye umwanya mwaduhaye ku murongo wa telefone Murakoze, MTN-Tracy

@MTNRwanda 0788628310

@MTNRwanda mwamfasha

@AlbertNdol59441 Mwadusangiza nimero yanyu Murakoze, MTN-Tracy

@Me_ol_marvin Y'ello @Me_ol_marvin, Good morning. Kindly be informed that you can now buy sms pack by dialing *140*12# Thank you, MTN-Tracy

Hello @MTNRwanda I would like to know what really happened?? I’ve been purchasing Airtime either daily or monthly but there’s no Messages available (SMS)! Please explain @MTNRwanda

@AliasDusen58057 🤝

@MTNRwanda Murakoze kubufasha bwiza mu mpaye

@MTNRwanda mwaramutse neza MTN rw mwamfasha guhagarika amafaranga yayobye avuye kuri nomero yange ya 0780476655

@aganx Kindly be patient your funds will be retrieved in abit Thank you, MTN-Kevine

@MTNRwanda Hi Kevin, See DM

@arthmanzi Mwaduhamagara kuri 144 tukabafasha. Murakoze, MTN-Kevine

Aba bateka mututwe ndabona baduhagurukiye, mubitondere Kandi mushishoze. We look forward to @MTNRwanda and @RIB_Rw for their follow up. Thanks #RWOX

@Ikivi161585 Y'ello @Ikivi161585, Mwaramutse neza. Turabamenyeshako ubwo buryo bukunda ku mafaranga yoherejwe kuri nimero isanzwe atari code, iyo babahaye ubutumwa ko bitakunze ayo mafaranga aba yamajije gukoreshwa cyangwa simukadi itagikora kuri momo Murakoze, MTN-Tracy

@MTNRwanda uburyo bwo kwisubiza amafaranga yayobye ukanze *182*7# ubanza mwarabukuyeho? Ko umuntu abigerageza bakavuga ko bidakunze?

@iryajustinho1 Mwaduhamagara kuri 144 tukabafasha. Murakoze, MTN-Kevine

@MTNRwanda ababantu 0732127729 birirwa bantesha umutwe message ngo banyobereje ho amafaranga bampamagara You have received 1000 RWF from Joselyne UWIMANA (*********324) at 2026-05-12 06:04:00. Balance: 615475 RWF. FT Id: 27860524989. ET Id: -. @aitelRwanda

@JamesNsengimana Mwihangane harimo ikibazo rusange muri serivisi za mokash turi kubikurikirana nibikemuka turabamenyesha Murakoze, MTN-Kevine

@Kwihangana27776 @MTNRwanda Serivisse ya mocash yabaye iki ?

@MTNRwanda mtn rwanda mwiriwe mokash ifite ikibazo cyangwa amafranga yacu bayajyanye baduhakinze