Petlog UK

@RacingSar Hi there, to ensure we can address your concerns promptly and effectively, please visit our Customer Complaints Policy page and fill out the complaints form found under the 'Contacting Us' section. Thank you bit.ly/3Ro1STU

@PetlogUK Hi Petlog UK. It would be great to speak to you regarding a complaint. Please drop me a DM. We've been in touch with our vet.

Our call centre is experiencing longer wait times, especially between the peak hours of 1-3pm. We kindly suggest calling outside of these hours. We understand this may not be suitable for everyone and appreciate your patience as we work to assist everyone as quickly as possible.

@helanvictoria We apologise for the inconvenience. Due to high volumes, our response times are longer than usual. If you can't find the answer in our FAQs (petlog.org.uk/faqs), please try contacting us on 01296 336579.

@PetlogUK hi I've emailed early May and not had a reply. I've emailed again this morning. Really need someone to get back to me. Thanks

@kerryhoughton53 Hi Kerry, we apologise for the inconvenience. If you can't find the answer in our FAQs (petlog.org.uk/faqs), please try contacting us on 01296 336579.

@PetlogUK I am having issues logging into my account. I have followed the instructions, reset password and still get the same error message??

Ahead of the 10 June #cat #microchipping deadline, if your cat is microchipped with Petlog but you haven't set up an online account yet, follow these steps to create your free account and check that your details are up to date: petlog.org.uk/FAQs

From today a new law requires all owned cats in England to be microchipped before they are 20 weeks old and the owner's up-to-date contact details registered on a microchip database. Learn more at petlog.org.uk/compulsorycatm…. #CatMicrochipping #NewLaw

Is your #cat #microchipped? From tomorrow, new laws require all owned cats in England to be microchipped before they are 20 weeks old and the owner's up-to-date contact details registered on a microchip database. Learn more at petlog.org.uk/compulsorycatm….

1 week to go until all #cats in England have to be #microchipped! The microchip is only effective as the contact details recorded on your chip database, so if your cat is already microchipped, have you updated your details? petlog.org.uk/compulsorycatm…

Don't know if your cat is microchipped or which database they're registered with? Follow the link to our website and make sure you're ready for compulsory cat microchipping coming on June 10. petlog.org.uk/compulsorycatm…

#NEW #LAW JUNE 10: Is your cat is already microchipped? Check that your contact details are up to date to ensure you comply. If your #cat is chipped with Petlog, make sure you've created an online account and verified your details. Keep your cat #safe 😽 shorturl.at/DZQNV

Did you know that in just under 2 weeks it will be compulsory for cats to be microchipped? From 10 June 2024 all owned cats in England must be implanted with a microchip before the age of 20 weeks. Follow the link to read our FAQs: petlog.org.uk/compulsorycatm…

Keeping your details up-to-date is crucial in case your pet goes missing. From June 10 2024 it will be a legal requirement to have your cat microchipped Find out more about getting your cat microchipped and or update your details at bit.ly/3SRmdSq.

Only a week left to WIN a trip on a ferry and a two-night stay at the ultimate dog-friendly hotel! For your chance to win this amazing prize simply upgrade your pets microchip to premium to be entered into the prize draw. Find out more at bit.ly/4bxF8Jj @redfunnelferry

Do you want to keep your pet safe? Upgrade to Petlog premium to give you the best chance of finding your pet should they go missing. Find out more benefits of upgrading at bit.ly/3SRmdSq

WIN a trip on a ferry For your chance to win this amazing prize simply upgrade your pets microchip to premium to be entered into the prize draw. Each pet upgraded is another chance to win! Find out more at bit.ly/4bxF8Jj @redfunnelferry

🐾 ALMOST LOST HER MARBLES 🐱💕 Missing Cat reunited with owner after 2 years thanks to microchip! "I couldn't believe she was actually alive and back in my arms." Read the heartwarming story and remember to get your pets chipped! bit.ly/3SRmdSq

🐾 DON'T GAMBLE WITH YOUR PETS SAFETY 🐾 It's the law to microchip your pet with up-to-date contact details. Make sure that your dog is all present and correct using the UK's largest database. Find out more at bit.ly/4bqyzZf.

DISCOVERING JAZZ IN THE MIDLANDS Missing Dog found in an ambulance 50 miles from home! "Never in a million years did I think the vet was going to tell me they had Jazz!" Read the incredible story at bit.ly/4bqyzZf and remember the importance of microchipping your pets!

It's National Cat Day! Is your cat microchipped! Did you know a new law around your cat being microchipped is coming this June. Find out more about getting your cat microchipped and or update your details at bit.ly/3SRmdSq.

WIN a pair of CRUFTS tickets For your chance to win this amazing prize simply update your details to be enter. If your details are not up to date you risk a £500 fine. Find out more at bit.ly/4bxF8Jj