Samsung Mobile SA

Join us at Samsung #GalaxyUnpacked on February 25, 2026 to discover how easy and effortless your day can be with #GalaxyAI. Learn more: samsung.com

@PlayMaker_DWYM Hi Dala Maker. We are sorry to hear that. Could you please share your full name, contact details, email address, job number, and a brief description of your query via direct message, for us to provide you with the best support. Thanks! ^Khululiwe

@SamsungMobile @SamsungSA ever since I updated my phone system I have been having some difficult times when I stream games online and I don't know why think you should make a new system update or kindly send a new device for me it has been a year and some months using the phone

Thank you for reaching out. The pricing may comprise labor, consultation fee, and VAT. The unit needs to be physically checked to determine the nature of the problem, and based on the technical findings you will be informed accordingly. Where are you based? So we can refer you to one of our service centers.^Nora

My Samsung TV screen went black. There is sound but no visuals. I looked up online what the problem could be and all evidence points to power surge issues or backlight. Yerrr just called a company and they are quoting me R480 for call out and diagnostic something plus around R1800 if the problem is what I think it is. Is this a fair price? Don't wanna be swindled. 😞 This sounds steep.

@god_spet97338 Enable Dark Mode go to Settings > Display and select Dark. Set to 30 seconds or 1 minute under Settings > Display > Screen timeout. Change to Light mode in Settings > Device Care > Battery > More battery settings to prioritize battery life over processing power. Put unused apps into "Deep sleeping apps" in Settings > Battery > Background usage limits. ^Nora

@DrMahagane Hi Nhlakanipho, thank you for reaching out. Could you please share your name, contact details and description of your query to zaestore@samsung.com, so that we can look into this for you. Thanks! ^Khululiwe

@SamsungSA isn't ridiculous that one can't get a #galaxys26ultra from your website but can get it from @TAKEALOT? Estimated delivery from Samsung shop is 20-04-2026. Quite honestly ridiculous.

K-Day recap 🔥🎶 The vibes, the moments, the energy… unmatched. Missed it? Here's a recap 👀💙 Were you there? Tell us your favourite part 👇✨

@reuben55713407 Hi Reuben, thank you for reaching out. FM radio has been phased out on many entry-level smartphones as most users now prefer streaming services, and newer designs (like the removal of the headphone jack, which acts as an antenna) make it harder to support. Devices are also optimised for features that are more widely used today. ^Khululiwe

K-Day energy, captured 📸🔥 From the activation moments to hands-on time with our latest devices… you showed up and showed OUT. 💙 Drop your favourite moment below ⬇️✨

The secret is out… C is the correct path 🧩🔥 Drop #GalaxyS26 if you got it right 👀📱

@makolobe87 Hi Mannyeo. We are sorry to hear that. Could you please share your full name, contact details, email address, job number, and a brief description of your query via direct message, for us to provide you with the best support. Thanks! ^Khululiwe

@Anele @SamsungSA did that to me not once but twice....now I'm about to upgrade I'm not sure if I still want another Samsung 😭

@moeparak01 Thank you for reaching out. We request that you share with us your name, contact numbers, and description of your query at zaservice@samsung.com, so that we can look into this matter for you. Thanks ^Nora

@SamsungMobileSA @SamsungMobileSA Disappointed that a Samsung promo advertised until 31 March was ended early without notice. Consumers rely on these dates, especially month-end purchases. Hoping Samsung SA will honour their advertised offer.@SamsungMobile

Join us at Samsung #GalaxyUnpacked on February 25, 2026 to discover how easy and effortless your day can be with #GalaxyAI. Learn more: samsung.com

Hi @BlueSkye0000, kindly note that Samsung devices come in a wide range of models, and each one uses a specific battery designed for its exact size and configuration. Because of this, service centres aren’t always able to keep every battery in stock at all times.To ensure you receive the correct, genuine battery for your specific device, the service centre may need to order it directly based on your model. This helps avoid compatibility issues and ensures the repair meets Samsung’s quality and safety standards. ^Khululiwe

@SamsungMobileSA Sandton keeps no batteries I must drive there Pay for it Wait 4 days Go back R1600 FOR A battery Useless fail

@SamsungMobileSA I need a battery urgently but have to go in store pay and wait 4 days. Like really? Why don't stores keep impt parts.

@Littleroc02 #GalaxyS26 🥳

@SamsungMobileSA #GalaxyS26Ultra C

Which path unlocks K-Day? 🧩✨ A, B, or C… only one leads to K-Day 🔥🎶 Drop #GalaxyS26Ultra and your guess in the comments 👇 Keep guessing, keep commenting, don’t stop! 🤪⏳💙 Today is your chance pick your path before it’s revealed 👀💥 The secret won’t stay hidden for long… are you in? 📱💫

@PaulNortje97709 #GalaxyS26 ✨

@SamsungMobileSA C #Galaxy

@Ants2606 #GalaxyS26 🥰

@SamsungMobileSA #GalaxyS26Ultra C #GalaxyS26Ultra

@Sxsx2222Amal #GalaxyS26 📱✨

@SamsungMobileSA #GalaxyS26Ultra C

@MTyby14375 #GalaxyS26 👏🥳

@SamsungMobileSA #GalaxyS26Ultra C

@MTyby14375 #GalaxyS26 🥳

@SamsungMobileSA #GalaxyS26Ultra C

@parkerdrizz #GalaxyS26 🥳

@SamsungMobileSA C #GalaxyS26Ultra

@MuneebAMalak #GalaxyS26 ✨

@SamsungMobileSA Its C #Galaxys26ultra