
Substack
8.1K posts

Substack
@Substack
The home for great culture. Get the app: https://t.co/acZVN0MYVm


NEW EPISODE: “You have to let people ask questions. You have to let people challenge the received wisdom, even if they're wrong, even if they seem crazy. I think that's a crucial part of a free society, and Substack has been that.” -@chrisbest of @Substack 0:00 Chris Best 0:24 The Problem with Media and the Birth of Substack 2:24 Writers as Heroes and the Need for Independence 3:15 Vision vs. First Step: A New Economic Engine 5:27 From Idea to Product: Paid Newsletters 7:28 Starting Small and Product-Market Fit 10:33 Platforms, Algorithms, and Distribution 12:14 Email, Ownership, and Connection to Audience 16:09 Free vs. Paid, Incentives, and the Business Model 18:41 Journalism, Independence, away from Institutions 31:02 Building a New Social Layer 1:04:29 Platforms, Power, and the Fight for Creative Independence







Gmail changed how tracking pixels work, so open rates are reading lower across every email platform Your audience hasn’t gone anywhere—this change has had no impact on actual subscriber behavior. Click-through rates, delivery, and engagement have all remained stable. These, along with new subscriber counts, unique views, and paid conversion rates, are the clearest signals of genuine, high-quality engagement and whether people are truly connecting with what you're making. Email may continue getting less reliable. We can’t control how email providers operate, but this is exactly why we are investing in the Substack app, which delivers posts and Notes directly to your audience. On Substack, you have a direct line to subscribers, on a platform whose business model only works when yours does.










