SurveyMonkey

@giorgosmit Hi there! Thanks for flagging this! We take phishing of any kind very seriously. Please DM us with more info or use this form to report the survey: bit.ly/39pSUOx

Μου ήρθε ένα μηνυμα που πήγε καρφωτό στα σπαμ με τίτλο "τρέχοντα γεγονότα - ελλάδα" που κάτι ανέφερε για έρευνα με λινκ για surveymonkey. Το ανοίγω (με τις κατάλληλες προφυλάξεις) και μου ανοίγει μια παρανοϊκή "έρευνα" που φαίνεται να την έχουν γράψει αγράμματοι φασίστες.

@YGuillemet17015 Hi there! Thanks for flagging this! Please report any suspicious surveys claiming to be from SurveyMonkey using the form below. Once submitted, the report is sent directly to our team so we can review and address the matter as quickly as possible: bit.ly/4jIDBE8

@SurveyMonkey Your platform is actively being used by fraudsters to simulate fake BlockFi distribution/remittance emails following the bankruptcy. Even after the 15th “unsubscribe,” I still receive this garbage 1–3 times per week. How can a platform of this size allow obvious phishing/fraud campaigns to continue operating with near-total impunity?

@alemccall Hi there! We understand your frustration. Creating a negative experience is never our intention. Could you send us a direct message with the email address associated with your account so we can take a closer look?

@SurveyMonkey makes it very difficult to cancel account. I’ve cancelled it (or so I thought) 3 times, and today they charged me $300. They refuse to allow me to call customer service, and so far have not refunded my money. Do NOT use this company.

@G_hineas Hi there! Thanks for reaching out. Since we’re on social media, we can’t review your account for security reasons. For account support, our support team is the way to go! You can contact them here: help.surveymonkey.com/en/contact/

@SurveyMonkey where's my 10 dollar gift card you filthy animal

@PhilMac_IE @AskPTSB Hi there! Thanks for flagging this—we take phishing of any kind very seriously. Please DM us with more details, or report the survey here: bit.ly/39pSUOx

@AskPTSB email scam circulating by email. Originating from survey monkey.

@hyunbinseo97 Hi there! Thanks for flagging this—we take phishing very seriously. Feel free to DM us with more details (in English), or you can report the survey here: bit.ly/39pSUOx

SurveyMonkey 통해서 발송된 피싱 메일인 거 같은데, …erienwohnung-baden-baden-tannenweg.de 일부러 긴 도메인을 산 건가? Gmail 기준 hanjibgroup까지만 표시되네

@ByoungSFL Hey Brandon, it's never our intention to create a negative experience, auto-renew is to ensure that you are able to access your open surveys and responses with no interuption. Since you have already contacted support, would you be able to DM us with some more information? twitter.com/messages/compo…

If I don't get my refund, I'm about to build a bot that posts 50 times a day about how @SurveyMonkey must be a failing company to need to keep my $1000. I haven't used it in a long time and the auto renewal set up by a former employee hit. They refuse to refund. Greed. Desperate.

@Mr_gbotemi Hey Grey, thanks for reaching out about this! Our Advantage Annual plan is only available on a yearly subscription. If you are looking for a monthly plan, we recommend that you take a look at the Standard Monthly plan instead: bit.ly/3UZjAjb

@SurveyMonkey I would like to subscribe to survey monkey’s advantage plan for just 2 months and not a full year is that possible?

@AndreaLetamendi Thanks for letting us know, we take phishing of any kind very seriously. If you can please report that survey here: bit.ly/44R9T9F Thank you

Por acotar este es el fraude qué intentan hacer haciéndose pasar por @ServientregaE, no se dejen ver las huevas qué es falso a todo lo qué da. He recibido al menos 5 correos este mes. Y el enlace al formulario ya SurveyMonkey lo bloqueó. #AlertaPishing @EmergenciasEc @MrLinkEc

@GlamFairySparks Sorry to hear about the trouble! If you haven't already then please contact our lovely support reps here for assistance: bit.ly/3awKcNr If you don't hear back quickly enough then feel free to DM us your email address so that we can chase this up for you.

@SurveyMonkey why did I get a verification process for the rewards app after using it for months now with no problem and it’s not even working. I keep getting “Must confirm registered phone number to change it” after I put it in my phone number?

Serious athlete making serious data driven decisions🫡🐈 #surveymonkeypartner

@DC84118 Hello! We ask that you please fill out the following form to report any suspicious surveys, so that it goes directly to our platform's abuse team for review and they can take the appropriate actions: bit.ly/4jIDBE8 Thanks in advance!

@SurveyMonkey scammers are using your platform in an attempt to obtain personal details from people. How can I report this and provide you with the details I have?

@CWBattersby Hey there, thanks for reaching out about this! We are sorry to hear you are having trouble contacting support. Are you able to DM us so that we can gather some additional information and pass this along to the support team? Thank you. twitter.com/messages/compo…

@SurveyMonkey I’ve tried repeatedly to get someone to call me or email me about our account and no one ever responds. Your website couldn’t be more difficult to get help.

@mmburnside2000 Hey Michelle, thanks for reaching out about this! If you are experiencing issues with submitting your responses to a survey, we recommend the following troubleshooting steps in this article: bit.ly/48Shl4W if not please contact support here: bit.ly/3TLemFn

@SurveyMonkey if sir, a platform does not work when I asked all the questions it does not hit submit broken software as usual

@ohnotagainpls Hey there, thanks for sending along that feedback! We will make sure to pass this along to the right team for further consideration! Thank you.

@SurveyMonkey your form to report phishing is too much work. I receive phishing emails from your users almost on a daily basis and I’d like to report them but you make it so hard and complicated.

@Shmeedly @PlantaResto Hello! It sounds like that survey was created by one of our users, so we recommend that you reach out the survey creator directly for more details on this, as they are the ones responsible for the survey content/message. Thanks!

@SurveyMonkey I, and many people I know, spent 20 minutes answering a survey about @PlantaResto . We were promised a $10 gift certificate for participating and providing our email addresses. It's ben over 3 hours and none of us have recieved tghose certificates. Bait and Switch?

@jpjeffery Hi Jeff! Since we are on social media, we aren't able to dive into accounts due to privacy and security reasons, but our support team will be able to help you further. You can reach them directly here: bit.ly/3G2FmYq Thanks.

@SurveyMonkey I've been trying to get a One-Time-Passcode from the SM login page so I can reset our password for over an hour. Nothing is coming through to our network (so it's not my Outlook Junk Mail filter that's blocking it).

@HarlanF Hey Harlan, thanks for reaching out about this! If you have already reached out to the support team, would you be able to DM us with your case number and email address so that we can follow up with them? Thank you! twitter.com/messages/compo…

@SurveyMonkey i've been trying to contact you for over a week. I paid for a subscription and nothing works including all of your "customer service" methods. #worstcustomerservice

@KevDeam Hey Kevin, thanks for reaching out about this! If you identify content that is not complying with our content policy (bit.ly/2vn8OJw) please feel free to report an abuse form: bit.ly/481lO56 Thank you!

@SurveyMonkey Hi how can i report abuse of your service to send phishing and spam?

@TheLolodrom Hello! Thanks for reporting this. Could you please fill out the following form to report any suspicious survey so that it goes directly to our platform's abuse team for review: bit.ly/39pSUOx Thanks in advance!

@SurveyMonkey Someone is sending Phishing Email via your Service in the name of the Post AG. I'd say you should check this super quick, else people get scammed through your service.

✅ We are now happy to report that the AWS incident has been resolved, as we are no longer seeing a direct impact to our services. Please be aware that AWS may still be having some intermittent issues. You can check the latest status here: bit.ly/3CFBiRx