Tommee Tippee NA

@kravenstorm Hi,I'm afraid we don't have the lids as spare parts.these are unavailable to purchase.

@APG10Tigre Hi, I would advise to return your item back to your retailer. Thank you

Hello @tommeetippee @TommeeTippee_NA My steriliser isn't working after 10 months of use. I bought it through Amazon, can I get a refund?

@laurenkatherinn Hi Lauren, perfect. Best Regards, Kieran

@CherCheung1988 Hi CheChe, I'm glad you love our brand! tt

Really love my @tommeetippee_UK essentials. Quick, convenient and allows more together time for me and LO. #babyessentials #parentingtips #busymum #feeding

@richiejg Hi Rich, did you take the back off? Kieran

@Nic_Ellis88 Hi Nicola, do you have an incident number? Kieran

@engineurs Hi Cheryl, you're more than welcome. Kieran

@katem2505 Hi Kate, thank you for your kind words :) TT

@TommeeTippee_NA thank you for sending a bottle stand free of charge for my perfect prep. I’m very impressed with your excellent customer service 😀

@MrsDaws_ Hello, Please go via our website to contact us so we can help. Thank you

@tommeetippee_UK @BBCWatchdog can you tell me why this is happening to my bottle steriliser??? It’s surely not safe for my babies bottles! I’ve only used it 3 weeks & it’s been brown after use this from the start but has become worse! yes I’m putting in the right amount of water

@ellegroom_xo Hi, Please send us a private message so we can advise. Thank you

@Squashed_Scone Hi, Thank you for providing me your number, Can you confirm your full name.

@tommeetippee_UK Yes, it's order #000160539. I wrote it on one of the tweets but I'm not very good at Twitter, sorry. Thanks for replying.

@tommeetippee_UK /3 Secondly, I paid extra for next day delivery but it took two days. I know things are not working as normal in the current climate but the website should not offer one day delivery if it is not possible. Can someone help me with these issues? Thank you

@Tiny_Cake_Maker Hi, The soother is designed for up to 6 months, You can purchase them from our website.

@tommeetippee_UK why can’t I buy the dummy you give with the steriliser etc?? It’s the only one my baby will take; I’ve tried literally all others and they’re a different shape or too small. Hellllllppppp!!!

@davidbayliss505 Hi David, At this moment we have no spare valves in stock. Apologies.

@brent_seeber Hi, Apologies for the delay, Please send us a private message so we can help.

@TommeeTippee_NA Our sterilizer stopped working this morning. I push the power button and nothing happens. Is this fixable?

@katie4128 Hi, If you have facebook please contact us via a private message, Thank you

@TorNairn Anytime!

@DanielLiyah I see, Aliyah. Was the heat plate clean after the descale? Kind Regards, Kristina

@amytoomey1 Ok, thank you for letting us know. Kind Regards, Kristina

@DanielLiyah Hello please DM us so we can help. Thank you Sam

@tommeetippee_UK I bought a steriliser feeding set and the second time me using it the plate is burnt it makes brown water and I don't know if that's going into the babies bottle it's disgusting

@Scampy_pants You're most welcome!