Verisure UK

We are proud to scoop two 2024 Red Dot Design Awards for our GuardVision™ product suite! This completes the hat-trick following our 2023 Red Dot Design recognition for the GuardVision™ Photo Detector! verisure.co.uk/blog/awards-ce…

@ChaponaBike123 Thank you for bringing this matter to our immediate attention. We have escalated this matter with our Fleet Team internally, and will ensure appropriate action is taken, thanks again for reporting this matter. Best regards, Seb @ Verisure

Smart Alarms, Shit Driving @VerisureUK

This International Women’s Day, we’re celebrating the brilliant women who make Verisure what it is. Hear from our Branch Manager Klaudia as she reflects on her 8-year journey, her career growth and what she enjoys most about leading her team.

A warm welcome to this year’s award-winners – bound to elevate your Home! - @VerisureUK New Alarm System with LockGuard - L’OR BARISTA Absolu - @SimbaSleep Hybrid Pro Mattress - @Emmamattress Original Hybrid Pillow - Air Wick Advanced Electrical Plug-In

We’re proud to be recognised once again as a Top Employer in the UK and Europe. This recognition reflects the culture we’ve built together and the commitment of our people across the organisation. A huge thanks to all our teams, who make this possible! verisure.co.uk/blog/top-emplo…

@maiso74658 Hello Mandy, Thank you for contacting Verisure! I am so sorry to hear that you've had this experience with us, I'd be keen to find out more about this matter. Please send us a DM with more account info, and we will be in touch. Best regards, Seb @ Verisure

@VerisureUK very unhappy with the service today, moving house tomorrow and needed the alarm removing today, made the appt weeks ago the time kept getting pushed further and further back and then cancelled, having to explain every time to everyone I spoke to, rubbish service!

@pewtey99995828 Hello, Thank you for your enquiry! We have all the information available regarding Private Guard and Emergency Services response via the link below: verisure.co.uk/security-guard… Best regards, Seb @ Verisure

@VerisureUK Thinking about getting an alarm. Do the police always attend, and how long do they generally take?

🔒Home Security Systems are not one size fits all. Your home deserves a personalised security system that works for you. That's why our monthly pricing depends on how you want to protect your property! 👉verisure.co.uk/advice-and-hel… #homesecurity #alarmsystem #burglaralarms

@DrJMainPidd Hello, Thank you for your enquiry! I am so sorry to hear you're still awaiting for your installation to be completed, please send us a DM with some account details, so we can chase this up for you! I'm certain we can resolve this matter. Best regards, Seb @ Verisure

@VerisureUK hi you’ve sent me an agreement form to sign today: except you haven’t fulfilled all of my order yet: you fitted your cameras without the solar panels & told me to wait for them!! Not happy: as soon as you install the panels you get your agreement signed

@CharlotteW95283 Hello Charlotte Wild, Thank you for getting in touch! | I am so sorry to hear about the concerns you've highlighted in this message, I am certain we can resolve this for you. Please send us a DM with more details, so we can reach out to you! Best regards, Seb @ Verisure

@VerisureUK terrible service trying to arrange the removal of our security system due to moving. Since cancelling and trying to arrange the uninstallation calls have been left unanswered for over 20 minutes and no attempt to find a time that works well for us.

@zaidahmed Hello Zaid, Thank you for contacting Verisure! I am so sorry to hear about the issues you've highlighted here. I have sent you a Direct Message, so I can further assist you. Please respond at your earliest convenience. Best regards, Seb @ Verisure

@VerisureUK called last Thursday as premiums have increased without explanation. Was promised call within 3 working days - still not heard back on day 4. Call back ASAP please, I'm now thinking of leaving all together. Your energy is only on new business, not existing customers!

@ariverofdesign We’re sorry to hear about your experience and would like to look into this further for you. Could you please message us privately with your account details or contact information so we can investigate the issue and assist you accordingly?

The company's obviously known this but never offered to upgrade. A service ticket's been submitted but it's approaching 24 hours; they clearly are not serious about service & customer loyalty!

Buyer beware re: @VerisureUK @Verisure Shockingly learned yesterday that our <4 yr. old Verisure system is at least 10 yrs old, operates on 3G but defaults to 2G in a 4/5G environment & therefore not communicating with monitoring centre. Been paying monthly for no actual service.

@ariverofdesign @verisure Hello, we’re sorry to hear about your experience and would like to look into this further for you. Could you please message us privately with your account details or contact information so we can investigate the issue and assist you accordingly?

@ShappiKhorsandi Hello, I am so sorry to hear of these issues you've highlighted in this tweet. We have managed to locate your account, and have sent you a direct email in relation to this matter. Please respond at your earliest convenience. Best regards, Seb @ Verisure

I'm at my wits end with @VerisureUK . I left you. I paid my final payment, You promise to never call me again, and now you are calling and sending me yet more demands to pay you. We are through, I owe you nothing. You do not live here any more.

We’re thrilled to share that Verisure has been certified as a Top Employer in both the UK and Europe! This achievement wouldn’t be possible without our amazing team members and the collaborative culture we’ve built together verisure.co.uk/blog/awards-ce…

This Christmas, we proudly supported @felixprojectuk & @NCLFoodbank by donating essential food items. We're grateful to support the life-changing work these organisations do daily!

We’re incredibly proud of our amazing colleagues, who walked a staggering 26 miles to raise money for @macmillancancer , an incredible charity that offers vital care, advice, and emotional support to people living with cancer. Thank you to everyone who supported and donated!

We recently caught up with one of our customers who shared her experience of how our team at Verisure protected her home from a burglary while she was on holiday. Please take a look at her full interview here: verisure.co.uk/blog/customer-…

@sanjeevbiswaka3 Hello, Thank you for contacting Verisure! I'm sorry to hear this, our team would be more than happy to chase this for you. Please either call on 0333 200 9000, or connect to us via WhatsApp! Best regards, Your Verisure Customer Support Team

@VerisureUK This is getting frustrating now. Trying to cancel the subscription since July, but I have been put back and forth from one person to another with no resolution yet. Is it that difficult to cancel the subscription????

@ApurvaAnand @consumeraction I cannot locate a Verisure account with the information included in your posts, and your profile prevents us from sending you a Direct Message. Can you please send us a Direct Message, so we can assist you further? Best regards, Seb @ Verisure

@VerisureUK @consumeraction I feel this is a case of coercive contract and deceit on behalf of Verisure. I should be able to cancel my contract free of charge. Shame on you @VerisureUK

@ApurvaAnand @consumeraction Hello Apurva, Thank you for reaching out to us! I am so sorry to hear about your experience with our products and services, this is not the service we aim to provide and I would be more than happy to further investigate this for you.