Rakuten Viber

Rakuten Viber's mission is to connect people around the world freely and securely. We do this no matter who they are or where they are from. When faced with an interruption of service, whenever or wherever it is, we are guided by these principles to keep our service accessible, and to enable our users to be connected.

Rakuten Viber is teaming up with DoubleVerify to offer advertisers: • Clear insights into ad performance • Visibility into where ads appear • Leverage over invalid traffic Read more about the partnership: forbusiness.viber.com/en/blog/post/r…

@malivilenjak Hi! We greatly value your feedback. Rest assured, your messages are protected by the highest standards of end-to-end encryption and are in no way compromised by the new feature. You can read more in our official statement: bit.ly/4p7amwq

Hi @Viber @ViberHelp I’m concerned about ads for bank loans appearing automatically in private messages. This feels intrusive and inappropriate. Please clarify why this is happening and how it can be stopped.

@Popocatpetl999 We greatly value your feedback. Rest assured, the privacy of your chats on Viber remains absolutely intact and is in no way compromised by the new feature. You can read more in our official statement: smartlife.mondo.rs/tech/platforme…

@ImranShareef4 Hi, Unfortunately, for security reasons, we are unable to unblock your number at this time.

@Viber Viber Support Ticket #10634005: Follow-Up on Blocked Account – Ticket #10569920

Hi @Viber, my account has been blocked for several days and I haven’t heard back from support despite submitting a request. Can you please check my ticket? #ViberSupport"

@photiscon @ViberHelp Hi, Unfortunately, for security reasons, we are unable to unblock your number at this time.

@Viber @ViberHelp hello, my account has been blocked. I've contacted viber support 3 times now and I didn't get any response. I am a real person. I am a doctor and I need it to contact my patients. Ticket number #10630378, #10606427, #10601186. Please can you unblock it?

@typical_aryan @ViberHelp Hello, we have noticed that your number has been unblocked.

@ViberHelp @Viber @ViberHelp, @Viber Hello! My account has been blocked for 2+ weeks, no reply to 3 tickets. Latest ticket ID: #10331921. Please check this urgently.

@ViberHelp and @Viber Hello @ViberHelp , @Viber , I’ve been waiting for a reply since 26.08, but got no answer, even after sending 2 more requests. Please assist with my case: Ticket #10161845 – Request to unblock my account.

@vet_mr21985 Hi, please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

@Viber Добрий день Чи могли б відновити сторінку за номером +380679865718

@BlofinBD_Hara @Microsoft Hi, please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

📣 @Microsoft Copilot is now on Rakuten Viber! 📱Get smart answers, instant advice & help with content planning or ideas at your fingertips. Try Copilot today! vb.me/microsoft_copi… #RakutenViber #MicrosoftCopilot

@EUnson12x @Microsoft Hi, Please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

@Viber @Microsoft Goodday May know on how to post an item in the marketplace? My business account is already activated.. @Viber

@isitwortharead Hey, you can choose the Viber Out Issue

@Viber I tried. But there was so option that matched my situation. So I got stuck. Please can you help

@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

@Tim_Andernach Hi Tim, The relevant team is investigating this issue. We'll let you know when we have any additional information.

@Viber @Viber still no solution from your side. Please clarify the issue with my outgoing payment

@Viber I have opened 2 tickets about a pending outgoing transaction till last week on thursday and your support doesn't care about where my money is? The receiving bank is supporting real time SEPA. So please check it further in detail on your side. Thank you! Ticket: 10230929

@rosemine901 @grok Hi, We appreciate your recommendation and will discuss it with our team for future consideration. Thanks for sharing!

@Viber @grok can we share status or story on Viber

Rakuten Viber's mission is to connect people around the world freely and securely. We do this no matter who they are or where they are from. When faced with an interruption of service, whenever or wherever it is, we are guided by these principles to keep our service accessible, and to enable our users to be connected.

@vvgena Hi, Please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

@Viber Please unblock my child's number +380500511142 Viber is necessary for studies. Contacting support does not give any result.

@MBuble30579 Hi, it seems like one of our agents replied to you and currently awaiting for your reply.

@Viber #10155379

@Viber We've reported a scammer on your platform who is pretending to be a legitimate company and registered as a business account on Viber. It's been reported multiple times. It's still up and managed to get more than P24,000 (possibly upwards of P100,000) already

@itskingnb @Viber_India Hi, please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

Hey @Viber @Viber_India. Why my Viber is not activating? First you guys told pls input code but you didn't send code .. later you told input last four digits of called number that is also not happend? May I know the reason?

@raelespnsa94 Hi, please get in touch with support directly with this issue and they will assist you: help.viber.com/hc/en-us/reque…

@Viber why did my account log out on my phone? I'm not changing devices and all media was backed up. When I logged in to my account back all important notes, media, and messages were lost. Those are memories of my lost son. #viber #iphone

@jade_banzuelo Hello, we appreciate your recommendation and will discuss it with our team for future consideration. Thanks for sharing!